Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,663 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
The guys that work at this dealership are very professional, nice, and helpful. They are doing their best to make sure our needs are met. professional, nice, and helpful. They are doing their best to make sure our needs are met. More
I am from out of town, here for work. I have no family or friends here so this warranty work came as a huge disappointment and at a horrible time. I took it to this dealer with hopes of I have no family or friends here so this warranty work came as a huge disappointment and at a horrible time. I took it to this dealer with hopes of a possible quick turn around given my situation. I was told each week it would be ready on this day or that day and each week came and went with no vehicle. I couldn't get a rental due to finances and with the indefinite time frame which ended up being 32 days, this would have easily been nearly $2000. The final week before my vehicle was ready, I was given a car to use from the dealer which was extremely helpful. However, one instance that prolonged service was that a technician took my keys home and forgot them when he came to work. So, I am very disappointed in the service. I can only hope that the actual work is better than their word. More
Wonderful service, especially by Jad at the service department. I was helped with courtesy and respect. department. I was helped with courtesy and respect. More
The service team was very friendly and professional, they took good care of me the few times I been there took good care of me the few times I been there More
Worst Dealership, unprofessional Service advisor and horrible communication. Please call me for further details 747-250-6000 horrible communication. Please call me for further details 747-250-6000 More
Benny was very helpful getting the truck into the shop and getting me a ride home and back to shop once the warranty work was done. and getting me a ride home and back to shop once the warranty work was done. More
This place rocks! Excellent service, great attitude, very responsive. Overall, a very nice and helpful crew. Excellent service, great attitude, very responsive. Overall, a very nice and helpful crew. More