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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,662 Reviews
Call Service Center (855) 298-3373

2,662 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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February 20, 2023

It was an amazingly busy day for them And it took much longer than anticipated So they generously reduced my bill. More

by RABBANCAMIAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that the Russell Westbrook Chrysler Dodge Jeep RAM team was able to assist with your vehicle and get the job done. We appreciate your patience during your visit and hope to see you back again down the road!

February 18, 2023

Staff was great. They worked well with each other to get me the car of my dreams. More

by Joan.pleasant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer, Matt Eatezadi, Rayan Saab
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Feb 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always happy to help you out, Joan! Thank you so much for supporting Russell Westbrook Chrysler Dodge Jeep RAM and please let us know if you need anything down the line!

February 18, 2023

The staff at the Van Nuys dealership were great. Very informative, great customer service and my car was done earlier than expected. More

by Crystal M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Julio
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Feb 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the amazing review. We're glad to hear that the Russell Westbrook Chrysler Dodge Jeep RAM team impressed you. See you again next time!

February 18, 2023

Very professional and straight to the point that makes every transaction successful, satisfying and favorable. More

by marjune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Robles, Matt Eatezadi
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Feb 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the excellent review! We're glad that the team was professional and nice to work with. See you next time here at Russell Westbrook Chrysler Dodge Jeep RAM!

February 17, 2023

Great customer service , I purchased my 2014 Grand Cherokee from Van Nuys Jeep dealership and I am very satisfied with the car as well as the maintenance performed by the dealership. More

by SIDNEYIHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang
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Feb 17, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM! We are thrilled to hear that you are loving your 2014 Grand Cherokee.

Feb 17, 2023 -

SIDNEYIHS responded

It is a great car .

February 17, 2023

Very nice to deal with people who are pleasant and courteous. I have been very pleased with the service provided at Russell Westbrook. Because I have a huge promaster van RV conversion I appreciate More

by ktd445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Marikta
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Feb 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for stopping by to support Russell Westbrook Chrysler Dodge Jeep RAM with your 5-star review! We appreciate your feedback and hope you have a great day!

February 17, 2023

Benny was my advisor He did great job like always, fast and complicated , he always offer the best service More

by rahasarab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Feb 19, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for stopping by to review Benny and Russell Westbrook Chrysler Dodge Jeep RAM! We appreciate your loyal business!

February 17, 2023

COUPON IS USELESS WHY PROMOTE IT , BUT JUNIOR WAS WELCOMING , BEING THE FACT THEY DDNT REPLACE MY OIL CHANGE STICKER More

by SRTJBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUNIOR
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Feb 20, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am so sorry to hear that there was an issue with payment and that your vehicle was not returned to you in the condition you had hoped. I'd like to step in and assist with your oil change sticker and see if I can help figure out what happened regarding your coupon. If you are willing, please give me a call. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 16, 2023

Service manager Benny and others were efficient and pleasant to deal with. It was a pleasant surprise after my terrible experiences with Santa Monica Jeep. All future service will be done at Van Nuys More

by slokitz1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny Maritka Service Manager , Rene Robles, Matt Eatezadi
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Feb 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to hear that Benny and our team took such great care of you! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing your experience. Safe travels ahead!

February 16, 2023

First time here, good customer service. They were quick with the service, finished before the agreed time. More

by Evillagomez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector “Jr” López
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Feb 16, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always happy to help you out! Thank you for supporting Russell Westbrook Chrysler Dodge Jeep RAM and we will see you next time!

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