Van Nuys Chrysler Dodge Jeep Ram - Service Center

Outrageous unbelievable quote for repair. New engine and install cost less. No follow up calls or texts. Bad service. Will never buy Ram again. New engine and install cost less. No follow up calls or texts. Bad service. Will never buy Ram again. More

Hector was very polite and helpful. I was in and out in about 2 hours I was in and out in about 2 hours More

The service was great. Sorry it took me so long to finally post. Everyone was nice. Thank you for helping me out :) Sorry it took me so long to finally post. Everyone was nice. Thank you for helping me out :) More

Payman and Benny has been amazing ! ! Always respond to emails promptly and take all of our vehicles in for service in a timely fashion! The absolute best! ! Always respond to emails promptly and take all of our vehicles in for service in a timely fashion! The absolute best! More

Worst service I have ever received at a dealership. I've been. To Russell, Westbrook Chrysler in Van Nuys California to have my jeep serviced on three occasions, and the service just seems to get worse I've been. To Russell, Westbrook Chrysler in Van Nuys California to have my jeep serviced on three occasions, and the service just seems to get worse. I had to get an engine replaced for my 2018 jeep. I was informed that the job will be completed in no less than three weeks however, three weeks turned into three months. They kept giving me the runaround as to why the job wasn't completed. Furthermore, when I finally received my vehicle and drove it off the lot, my radio seized to work. Basically, I got a brand new engine and drove off with an electrical problem. I am highly disappointed and until changes are made with the management of that branch, I will not recommend that dealership to anyone I know. Kofi Yiadom. More

Although I made an appointment, once I arrived they said they didn’t have it and didn’t need it. However, the service was fantastic!!!! they didn’t have it and didn’t need it. However, the service was fantastic!!!! More

The beginning was rocky because it took too much time getting the job done. When the work was eventually completed it was done well. Tanya, from service, made the whole experience more positive and at th getting the job done. When the work was eventually completed it was done well. Tanya, from service, made the whole experience more positive and at the end Hector Jr. was more helpful. We thank them both. More

Junior was very accommodating and worked within my budget. The repairs were done quickly. I received my car washed and cleaned. I was also provided an Uber back home when I dropped off the car. budget. The repairs were done quickly. I received my car washed and cleaned. I was also provided an Uber back home when I dropped off the car. More

Hector was very helpful. The service was done faster then I expected. My overall experience is excellent. The service was done faster then I expected. My overall experience is excellent. More

As usual, Payman is the man. Taking care of all my cars and vans, thank you Taking care of all my cars and vans, thank you More