Van Nuys Chrysler Dodge Jeep Ram - Service Center

Attentive staff and quality workmanship. The work was done as described in the timeframe that it was promised. Great job. The work was done as described in the timeframe that it was promised. Great job. More

Efficient and completed desired repairs correctly. Experienced clear and concise communications with the service advisors Experienced clear and concise communications with the service advisors More

Terrible at answering phone calls. Terrible at calling back. Poor customer service with issues. Zero updates regarding what is going on with my car. Part backordered with no ETA. Never Terrible at calling back. Poor customer service with issues. Zero updates regarding what is going on with my car. Part backordered with no ETA. Never ever going back to this dealership! Nobody cares to help! Just want your money. More

Great dealership. Very understanding and ready to help!!! Will definitely shop there again. People friendly and customer oriented. Very understanding and ready to help!!! Will definitely shop there again. People friendly and customer oriented. More

I was in for a regular maintenance visit. Hector at the service department was very helpful and made the process quick and simple. He was very communicative and responsive throughout the the Hector at the service department was very helpful and made the process quick and simple. He was very communicative and responsive throughout the the process. More

Everyone seems to be pretty nice. I'm not exactly confident about the work done though. I'm not exactly confident about the work done though. More

Great customer service Payman is simply put THE BEST service Adviso that I have dealt with Very professional and keeps his promise on when he say your can will be ready at 12 noon The car will be rea service Adviso that I have dealt with Very professional and keeps his promise on when he say your can will be ready at 12 noon The car will be ready then .... I like that why we bring cars from LAX to Van Nuys for service Thanks Payman Tee USAVE RENT A CAR LAX More

Very helpful, good service, took long to get parts from the factory but the time they received the part, my car got fixed the factory but the time they received the part, my car got fixed More

Thank you for everything and the service happy holidays and best of the wishes to you thank you and best of the wishes to you thank you More

This was my third time getting my oil changed here as i have a lease. I was pleased with my first two times but this last time kind of turned me off. I was at about 18,000 miles and the service technician have a lease. I was pleased with my first two times but this last time kind of turned me off. I was at about 18,000 miles and the service technician that helped me recommended I spend about $1000 on different services. I kindly declined and then left thinking how is it possible that I should be spending so much money on a car with barely any miles. Not sure I will go back. More