Van Nuys Chrysler Dodge Jeep Ram - Service Center

I was floored by the time frame of 4-6 weeks for my Plug-in Hybrid Pacifica. They worked hard to take care of it in less time and called to keep me informed of progress. If I had any real issue, it wa Plug-in Hybrid Pacifica. They worked hard to take care of it in less time and called to keep me informed of progress. If I had any real issue, it was that the loaner vehicle was a gas guzzling Charger. Given the cost of gas and the current car we chose, this was frustrating. More

Dropping of my vehicle for service is always fast and easy. My advisor Armen keep me updated on the repair and communicated through out the time my car was in seevice. easy. My advisor Armen keep me updated on the repair and communicated through out the time my car was in seevice. More

Service staff is nice but $245 fee just to check your car out is ridiculous. out is ridiculous. More

Excellent experience like always. Only place I take my jeep here for service since I bought it Only place I take my jeep here for service since I bought it More

Hector did Very good service and job. Thank you Hector. Very much appreciate. Nick M. Thank you Hector. Very much appreciate. Nick M. More

Russell Westbrook always makes me feel like I am the number one priority! I would recommend anyone who needs a car or their car serviced to come to Van Nuys russell Westbrook CDJR number one priority! I would recommend anyone who needs a car or their car serviced to come to Van Nuys russell Westbrook CDJR More

Took wayyyyyy too long… Booked an appointment for a simple oil change. Left the car there went to work out at the gym, came back 2 hours later and the car was still not ready, had to wait an other 35 m simple oil change. Left the car there went to work out at the gym, came back 2 hours later and the car was still not ready, had to wait an other 35 minutes… For an oil change!! Not sure if their was a change in management or something but these past 2 experiences have been horrible… More

I had scheduled drop-off date, but my truck sat for 9 days. They finally diagnosed it on the 8th day and found nothing. Scheduled appointments should be made closer to the diagnostic date. Apart from tha days. They finally diagnosed it on the 8th day and found nothing. Scheduled appointments should be made closer to the diagnostic date. Apart from that my truck was damaged, but unfortunately I didn't notice it until I washed it the next day. Now it's too late to report it. Always take pictures of your vehicle before, and never leave without completely checking your vehicle for damages. Lastly, the service agents need to be more professional. I had to call for updates, and they make you feel like they're doing you a favor. I will never service my truck at this dealer again. More

Great communication and easy service in and out. How do you recommended to friends and family How do you recommended to friends and family More

Took 2 weeks just to replace my battery,1 week to replace coolant tank.needed competent mechanics and service advisors.It is all about money but not a good service, coolant tank.needed competent mechanics and service advisors.It is all about money but not a good service, More