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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,662 Reviews

2,662 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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October 05, 2022

Had a flat tire and fixed it fast for us. Fast and convenient. Could have been cheaper! More

by kandkfillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

It took more than a week for a technician to even look at my truck. One day repair dragged for 3 weeks. I will not recommend it for service and really doubt I'll come back. More

by Lahav Group
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

The sucked at finding the problem. Told me it was one thing when it wasn’t they kept my car for a week to tell me the wrong thing. I bought the parts and replaced what they said was wr More

by juanjimenez3724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

It was a great experience my advisor was awesome he went straight to the point no if or but’s. My vehicle was fix and I’m happy with my experience. More

by BG.GARCIA310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Marikta
October 01, 2022

Service Department call to tell me to come and pick up my car I waited for more than 30 min And I had leave due to cars blocking the car For some reason they couldn’t found the keys and I end taking Ub More

by juanchernandez2001
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Great communication, but test drove 110 miles and used 3/4 a tank of gas More

by dudack31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback on our Dealership's communication, however I would like to know more about your test drive experience. Please reach out to our General Sales Manager, Jonathan directly at 818-731-4893 when you find the time.

September 23, 2022

send to on my Pro master vans for service, Payman is always help me to get them in and out in minimum time, and as always service is done professional, thank You Payman More

by Ronen
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Payman Arjang the one who help me, don't know who Mike is...
Sep 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5 star shoutout!

September 21, 2022

These people are amazing! !! I had a 4WD warning light come on and they took care of me immediately! Love this place and their team!!! Mike Asatryan is THE BEST!!!!!!!!!! More

by DEENACLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Deena, thank you for the 5 star shoutout! We're thrilled to hear you had a great experience working with Mike Asatryan. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 21, 2022

Taking my car in to get a service done was quick and an easy process. Dropped my car off before work and it was already just in time. More

by MHER.YEGHOYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Babudzhyan
Sep 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with others. It makes our day!

September 19, 2022

Service was spectacular! Everyone was super friendly and very accommodating. My car came back good as new!! More

by specks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

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