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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,689 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,689 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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October 24, 2022
Excellent experience like always. Only place I take my jeep here for service since I bought it Only place I take my jeep here for service since I bought it More
by z28gabriel
Verified CustomerEmployees Worked With
October 24, 2022
Hector did Very good service and job. Thank you Hector. Very much appreciate. Nick M. Thank you Hector. Very much appreciate. Nick M. More
by mirzndj20
Employees Worked With
October 24, 2022
Russell Westbrook always makes me feel like I am the number one priority! I would recommend anyone who needs a car or their car serviced to come to Van Nuys russell Westbrook CDJR number one priority! I would recommend anyone who needs a car or their car serviced to come to Van Nuys russell Westbrook CDJR More
by Amanieter
October 23, 2022
Took wayyyyyy too long… Booked an appointment for a simple oil change. Left the car there went to work out at the gym, came back 2 hours later and the car was still not ready, had to wait an other 35 m simple oil change. Left the car there went to work out at the gym, came back 2 hours later and the car was still not ready, had to wait an other 35 minutes… For an oil change!! Not sure if their was a change in management or something but these past 2 experiences have been horrible… More
by e_gonzalez09
Employees Worked With
Service employee not listed. Usually he’s great not sure what happened this time. He had no clue what was going on when I returned to pick the up my vehicle.
October 22, 2022
I had scheduled drop-off date, but my truck sat for 9 days. They finally diagnosed it on the 8th day and found nothing. Scheduled appointments should be made closer to the diagnostic date. Apart from tha days. They finally diagnosed it on the 8th day and found nothing. Scheduled appointments should be made closer to the diagnostic date. Apart from that my truck was damaged, but unfortunately I didn't notice it until I washed it the next day. Now it's too late to report it. Always take pictures of your vehicle before, and never leave without completely checking your vehicle for damages. Lastly, the service agents need to be more professional. I had to call for updates, and they make you feel like they're doing you a favor. I will never service my truck at this dealer again. More
by Unhappy
Employees Worked With
October 16, 2022
Great communication and easy service in and out. How do you recommended to friends and family How do you recommended to friends and family More
by pmohebi
Employees Worked With
October 16, 2022
Took 2 weeks just to replace my battery,1 week to replace coolant tank.needed competent mechanics and service advisors.It is all about money but not a good service, coolant tank.needed competent mechanics and service advisors.It is all about money but not a good service, More
by Karen
October 15, 2022
great service. the work was efficiently completed and all of the communication was timely. thank you. the work was efficiently completed and all of the communication was timely. thank you. More
by hillel.shamam
Employees Worked With
October 13, 2022
The express service is not express at all, it takes them to long for just an oil change. My windshield wipers are damage and my tires have locks ob them and they supposed to be rotated. to long for just an oil change. My windshield wipers are damage and my tires have locks ob them and they supposed to be rotated. More
by rdl_1970
Employees Worked With
