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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,662 Reviews
Call Service Center (855) 298-3373

2,662 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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July 28, 2022

My Service Rep (I think his name is Hector) took good care of me. I also appreciate that you offer free ride services to customers. More

by sdmacias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
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Jul 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 25, 2022

Great and professional service very happy with the dealer and the employees thank you very much. More

by Irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
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Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

July 24, 2022

Diagnosed the problem and got it fixed in the estimated time. Great communication with Benny in service. Even washed the car for me. More

by k3ith99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Marikta
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Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 23, 2022

Great service, friendly employees always make me feel welcome. My questions are always answered and they keep me up-to-date with what is going on with my vehicle. I refer them to everyone I know!!! More

by DEENACLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badie Audish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schwartz, Raed Malaeb, Alex Klaumenzer
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Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 22, 2022

Express Lube service is non existent. I wa immediately told it would take hours for oil change to be completed. Claim of quick oil change is a false advertisement by this dealer More

by Paw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

July 20, 2022

I'm really happy with the help, really good customer service , I would recommend people to get any type of vehicle service. More

by Kid.veliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 19, 2022

They took my car in quickly and got me an uber home i would go back More

by alberto.jimenez1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 18, 2022

Very friendly and knowledgeable. On time and service was done as promised. Would highly recommend to people. More

by Usmc5151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Klaumenzer
Report | Print
Jul 19, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Jul 21, 2022 -

Usmc5151 responded

Thank you

July 17, 2022

Excellent and fast service , friendly and knowledgeable service writer, and quick appointment and repairs done More

by CEMEIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 16, 2022

Service adviser was nice and helpful. The price of the repair was ridiculous, even with the discount they offered. More

by JONFINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
Report | Print
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Thank you for your feedback. While we're disappointed to hear you did not have a 5-star experience, we would like to speak to you to see how we can make things right. Please reach out to me directly when you find the time at raedm@russellwestbrookcdjr.com Respectfully, Russell Westbrook CDJR

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