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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,663 Reviews
Call Service Center (855) 298-3373

2,663 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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June 11, 2022

They took care of me and my Jeep. The complimentary Uber ride home is always a plus, instead of having to wait there. More

by LIZZLOVE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
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Jun 21, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

June 11, 2022

Great and friendly customers service. Service advisor was great and friendly. The maintenance service was completed on time. More

by kattiachavarria123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Babudzhyan
Report | Print
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

June 09, 2022

They were knowledgeable helpful and courteous. Service was done in a timely manner and they even ordered me an Uber to get home. More

by scottstevens83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 09, 2022

Awful service and they lied to me about services that were just fine by another dealer. Recommending services that were def not needed. Leaving my tires still with low air and scratch on my car as well More

by Lisalucky77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Something with a b and also hector
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Jun 15, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

June 08, 2022

Wait time was longer than usual but that was in account for a holiday. Also had to call in to find out about status. More

by amoreno73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

June 07, 2022

Over all great service. Took my Grand Caravan in for second opinion and diagnosis was swift and accurate! More

by dbohan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Report | Print
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

June 07, 2022

Went in for recall. They fixed everything. There was a problem. Went back and they remedied the problem. More

by chrisjalbright123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
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Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 06, 2022

My car was there for months and a half and they didn't fix problem it's looking like the never touch the car More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Report | Print
Jun 08, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

June 06, 2022

Dealership was prompt, got my car back sooner than expected. And was helpful and answered all my questions More

by Corey
Recommend Dealer
Yes
Employees Worked With
Hector junior
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Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 05, 2022

I appreciate Russell Westbrook in the service department, Benny treated me very well and was a great experience for me. More

by riva447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Marikta
Report | Print
Jun 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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