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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,689 Reviews

2,689 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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July 15, 2022

They were very professional and completed my car before promised. I was impressed on how organized they are. More

by Barbara S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jul 19, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 14, 2022

Took a long time due to part shortage but they gave me a free oil change to make up for the inconvenience and a free loaner while waiting for my car More

by Manouel_Tavitian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
Jul 16, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 14, 2022

I have been going there these past few years for my jeep services so far among the service advisors Roger possesed weel the skills of great customer service. He is very pleasant and easy to deal with . Gr More

by MIKECANLAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 16, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

July 12, 2022

The best vehicle and personal service in the area. You're not going to find any better. More

by Bobah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Espindola
Jul 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 09, 2022

Excellent job and service they take care of the customer service i like their service More

by gayanrafi
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

July 09, 2022

Quote for services were not clear and feel ripped off. Dealership services are priced high, but the prices I ended up paying was obscene and wouldn’t have agreed to services if the quote had been provide More

by Jeepgirl
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Jul 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

July 06, 2022

Got here early and was greeted by Benny the service attendant, I appreciate that they acknowledge you right away. Everyone is so friendly but Benny was extra helpful and answered all my questions. My c More

by veronica_zamudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny from service dept
Jul 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 05, 2022

Dropped off my car for factory recalls. The repair took a few days more than they estimated but I wasn't in a hurry to get my car back so I didn't mind. More

by JUSTINGOSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 01, 2022

Hector was great. Always kept me on the loop as to what was happening with my car. More

by gevaramapaejan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector service manager
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

July 01, 2022

It took a lot time after the problem was identified to find the solution. I did not receive my car for two months. More

by ebrownwhetstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Rodriguez, Raed Malaeb, Alex Klaumenzer
Jul 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

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