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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,668 Reviews

2,668 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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April 07, 2022

Best ever best ever best ever best ever best ever best ever best ever best ever best ever best ever More

by CUTBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

April 07, 2022

Great service, answer all my questions. Took care of everything and was washed my car as well. More

by briggittestewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

Apr 12, 2022 -

briggittestewart responded

Everything was great!!

April 07, 2022

My husband and I are very satisfied with sales and the service we both got at Westbrook Dodge and enjoy the 2018 Wrangler , we would highly recommend Westbrook Dodge, Thank You. More

by Mobiledetailing74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahe
Apr 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

April 04, 2022

The staff were friendly and conscientious and serviced and delivered my car well and quickly. More

by Hossein.Shokati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

April 04, 2022

Great service, I have no complaints everything went as planned, will return to this one in the future More

by KEVINIMA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

April 03, 2022

Would not recommend to anyone, not even my worse enemies. They have horrible customer service. And poor people skills. Please write in reviews that are honest so people know to go somewhere else and worth wh More

by J.V.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Herrera and Hector Herrera Jr.
Apr 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We take feedback seriously and would like to look into your visit with us Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

April 03, 2022

There was a delay in the replacement part but the time in the shop cannot be helped. Great work on the repair More

by amoreno73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Apr 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

April 02, 2022

Doesn’t know the meaning of communication. Acts like customers are an inconvenience. Very slow. Vehicle was supposed to be in for 10 days, took them 30! On top of that, found a bunch of spare/ More

by OverlandOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie ?
Apr 06, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

April 02, 2022

My experience with this dealership has always been positive but expect a very busy dealership when you go More

by ealonso.rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

April 02, 2022

Bad experience, rude, didn't complete basic services, bad communication, not sincere, not trustworthy, bad overall. More

by BEAUTYDREAM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Klaumenzer
Apr 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We take feedback seriously and would like to look into your visit with us Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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