Van Nuys Chrysler Dodge Jeep Ram - Service Center

Extremely pleased with Hector (Jr. ). Very responsive and getting work done on time as scheduled. Definitely would go back to him for my next service. ). Very responsive and getting work done on time as scheduled. Definitely would go back to him for my next service. More

Benny helped me out twice in the last month. Both times he was professional, and respectful. He answered any questions I had and made sure I was on my way in a timely manner. Both times he was professional, and respectful. He answered any questions I had and made sure I was on my way in a timely manner. More

Our experience at this dealership is always a good one. Our advisor Payman Arjang always takes care of us. We trust him because he will always be fair and informative. We like him because of his friendly n Our advisor Payman Arjang always takes care of us. We trust him because he will always be fair and informative. We like him because of his friendly nature. More

Unprofessional customer service. Lack of communication between employees.Highly unorganized organzation where scheduling applications do not match with available loaners for custemer Lack of communication between employees.Highly unorganized organzation where scheduling applications do not match with available loaners for custemers. More

This dealership must have been restructured. Everyone that I have communicated with has been nothing short of amazing 👏🏽. Even when Hector my service mgr was off Roger E didn’t miss a beat and Everyone that I have communicated with has been nothing short of amazing 👏🏽. Even when Hector my service mgr was off Roger E didn’t miss a beat and made my service experience wonderful. Who ever is in charge from the top down know that I am proud to be one of your loyal customers. More

Great service, friendly staff and professional. They listen to your needs and do everything possible to help! They listen to your needs and do everything possible to help! More

I liked Benny, but they didn’t communicate early enough and I ended up going to the dealership when the car wasn’t ready. They had told me early on Wednesday it would be ready Wednesday and then he tried and I ended up going to the dealership when the car wasn’t ready. They had told me early on Wednesday it would be ready Wednesday and then he tried to call me at 4 PM and I was already on my way and didn’t pick up. So I wasted a couple hours and I had to come again in the morning. They need to text instead of calling or both. More

Faulty diagnosis and recommended fix outrageously priced. This is worst dealership I’ve ever dealt with. This is worst dealership I’ve ever dealt with. More

Very efficient even without an appointment. Always easy to get ahold of. Only dealership I will go to. Always easy to get ahold of. Only dealership I will go to. More

This was my first visit to your dealership, the experience was all good thank you experience was all good thank you More