Van Nuys Chrysler Dodge Jeep Ram - Service Center

Payman is always kind, quick to respond and knowledgeable. I go to him for all my needs. knowledgeable. I go to him for all my needs. More

They don’t have loaners. So your stuck paying out of pocket for rental. Rentals are expensive So your stuck paying out of pocket for rental. Rentals are expensive More

The service advisor Eddie wa very helpful in addressing all our needs. The car was done when promised. Happy with the service we received. all our needs. The car was done when promised. Happy with the service we received. More

Benny was awesome! The young lady who took my call, got me an appointment faster than the dealer 5 miles from my house! It was worth the 30 mile drive. Benny answered a The young lady who took my call, got me an appointment faster than the dealer 5 miles from my house! It was worth the 30 mile drive. Benny answered all.my questions, and was able to fix all my wife's car issues. Even a problem I didn't know about. I will definitely come back to Russell Westbrook. Ask for Benny. More

They Broke my car charger. Told them my car was leaking something. After they serviced the car, I was told the car did not have a leak. The car still leaks. Told them my car was leaking something. After they serviced the car, I was told the car did not have a leak. The car still leaks. More

Always find new damage after pickup but, people inside dealership try to make it right. This last time, new scratches on passenger door. dealership try to make it right. This last time, new scratches on passenger door. More

Extremely pleased with Hector (Jr. ). Very responsive and getting work done on time as scheduled. Definitely would go back to him for my next service. ). Very responsive and getting work done on time as scheduled. Definitely would go back to him for my next service. More

Benny helped me out twice in the last month. Both times he was professional, and respectful. He answered any questions I had and made sure I was on my way in a timely manner. Both times he was professional, and respectful. He answered any questions I had and made sure I was on my way in a timely manner. More

Our experience at this dealership is always a good one. Our advisor Payman Arjang always takes care of us. We trust him because he will always be fair and informative. We like him because of his friendly n Our advisor Payman Arjang always takes care of us. We trust him because he will always be fair and informative. We like him because of his friendly nature. More

Unprofessional customer service. Lack of communication between employees.Highly unorganized organzation where scheduling applications do not match with available loaners for custemer Lack of communication between employees.Highly unorganized organzation where scheduling applications do not match with available loaners for custemers. More