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VanDevere Chevrolet

Akron, OH

4.0
355 Reviews

1490 Vernon Odom Boulevard

Akron, OH

44320

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Showing 355 reviews

November 29, 2012

Deceptive sales ad and when confronted did not like answer the sales manager said that he was a police officer for 16 years (not really sure why he said that) and his ads were not decpetive and that in More

by howdoyoulikemeknow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales manager, Bob Berger, Shane Golden
Dec 13, 2012 -

VanDevere Chevrolet responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership.

Dec 13, 2012 -

howdoyoulikemeknow responded

There is nothing more to say your ads are deceptive and I did my own research as to the facts and so sorry but it came up as deceptive, and I got very poor response from your sales manager. I do not like the way I was treated by this man. I will walk before I buy anything from vandeverre and I will tell everyone who will listen about my experience.

November 26, 2012

I had the BEST experience ever with a dealership at Van Devere!!! CJ was awesome... I too had a hard time deciding what style of crossover I wanted! He helped me out by test driving 2 of them and sitting a More

by hpysheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 13, 2012

Cj is an excellent salesman. Very knowledgeable and patient (I couldn't make up my mind about trading my car in lol) well I'm glad I did trade it in because I'm now the proud owner of a 2009 Chevy trav More

by Lestukes
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 23, 2012

I was treated as a valued customer in every way. CJ was an excellent salesperson and well knowledgeable. I would recommend this dealership to everyone. More

by kimberley.williams.3363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 04, 2012

We were looking to buy 2 cars and trade in our envoy. Bryan Buchanan was very helpful from the day I called him about the cars! He stayed in contact with us,made us an appt. Right away! He was very helpf More

by Mellons15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan buchanan
September 01, 2012

Why: I was very picky about the color that I wanted for my Chevy Equinox -- blue. Also, I only wanted a 4-cyl / front-wheel drive vehicle. Rich Borodkin worked extremely hard to find just what I was lookin More

by garrett110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Borodkin
September 01, 2012

This was an exceptional experience. The staff was very friendly and accomodating to our situation and the time it takes to purchase a new vehicle. We were pleased. More

by kheadrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Berger, Shane Golden
August 31, 2012

I was very impressed with this dealership. I have walked into other dealers and been ignored. I have walked these other dealer lots and nobody came to help me. I also got back in my car and moved on. At you More

by Maverick2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Green
August 19, 2012

This was our first experience with this dealership. Out of four dealerships we visited, Vandevere's Renato D'agruma had the most OUTSTANDING customer service! Renato was very friendly, personable and prof More

by ksmurrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 15, 2012

Mark and I also had Josh in the finance department helping us decide which car is the best fit. Trisha gave us a tour of where the to go to get the car serviced and went over every detail of the car w More

by kpalosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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