VanDevere Kia
Akron, OH
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634 Reviews of VanDevere Kia
Horrible service department, and it starts with the management. Well, it really starts with subpar materials. Between receiving horrible treatment and service for a damaged air conditioning condenser t management. Well, it really starts with subpar materials. Between receiving horrible treatment and service for a damaged air conditioning condenser to their mechanic not tightening the cap to my coolant during and oil change and causing my engine to overheat....and still waiting on confirmation I will be reimbursed for the tow (I rejected the offer for free oil changes to make up the tow expense 🤣🙃) I cannot wait to be done with VanDevere and Kia. Biting the bullet, eating the negative equity, and buying a Honda. After several weeks, still waiting to hear on the refund for my tow. I've reached out a few times with no reply. More
Worked with Sam and he was amazing! He was super transparent, listened to my concerns, and overall excellent. Would recommend him and this dealership to everyone! He was super transparent, listened to my concerns, and overall excellent. Would recommend him and this dealership to everyone! More
Very good seamless experience. Really appreciated the sales guys and being so upfront about everything and then when the one guy was on vacation had someone else cover that was wo Really appreciated the sales guys and being so upfront about everything and then when the one guy was on vacation had someone else cover that was wonderful as well More
Jackie was awesome and informative. Explained the service and my different options that I had for my payments. Explained the service and my different options that I had for my payments. More
The service was awesome! They were quick, efficient and pleasant. My car was taken a while care of and they were very communicative about the condition of my car, which was e They were quick, efficient and pleasant. My car was taken a while care of and they were very communicative about the condition of my car, which was excellent by the way and any needs that I may have in the future they were willing to discuss and or accommodate. More
My forte had an intermittent issue that would never flare up when it was in the shop. Earliest this week the issue came back and I was able to get it in the shop while it was happening. Olivia was Johny on t up when it was in the shop. Earliest this week the issue came back and I was able to get it in the shop while it was happening. Olivia was Johny on the spot running as many tests as she could ahead of time. She is very knowledgeable friendly and I think she really cares. That is an excellent attribute. they had my car repaired in two days and provided a rental car. Now my car drives as it should. I'm very pleased. More
Always feel welcome, respected, and appreciated by Jackie and the team at VanDervere. Jackie communicates well and pays attention to all the details. She is a professional and a leader. VanDervere has earned and the team at VanDervere. Jackie communicates well and pays attention to all the details. She is a professional and a leader. VanDervere has earned my business. I wholeheartedly recommend them. More

