Vancouver Hyundai

Exactly like other reviews. unavailable for CONFIRMED APPOINTMENT. Other "helpful" person looked all over, couldn't find car I'd been interested in/communicating about for a we unavailable for CONFIRMED APPOINTMENT. Other "helpful" person looked all over, couldn't find car I'd been interested in/communicating about for a week! More

Confirmed twice, car not ready, salesperson unavailable, sales manager said they sell cars with known mechanical problems & won’t allow third‑party PPIs. Not trustworthy. sales manager said they sell cars with known mechanical problems & won’t allow third‑party PPIs. Not trustworthy. More

Service dismissed our key fob issue; felt unheard,. And problem still not fixed. Very disappointed. And problem still not fixed. Very disappointed. More

I came in to get my radiator hose replaced and they quoted me thousands of dollars worth of work. Five things that had to be addressed which I chose two of and then come to find out,they didn't have th quoted me thousands of dollars worth of work. Five things that had to be addressed which I chose two of and then come to find out,they didn't have the part to fix my radiator hose after the work had already been started. The most disappointing part of this was the employee's response to my frustration. He could have cared less. I bought my last three vehicles from this dealership and this is what I have to say. I'm going to buy my next one somewhere else , your loss. Here's a suggestion from somebody who's been in customer service all of his life. The customer is the most important person and if you don't make them that, your business won't survive. Good luck with your new ownership and your sub product and lack of service. More

Bought Hyundai 2022 new. AC went out…. Called service….cant get appt for a month. I’m 70 and it’s summer……that is not good. I’m warning everyone I know to not buy at Vancouve AC went out…. Called service….cant get appt for a month. I’m 70 and it’s summer……that is not good. I’m warning everyone I know to not buy at Vancouver Hyundai. Do u only care about customer at point of sale? I’m disgusted More

I went to Vancouver Hyundai and was greeted by Brandon he was very nice and gave me and my grandmother all the info we needed. was very nice and gave me and my grandmother all the info we needed. More

This was the easiest auto purchase I've ever made. Peter and Todd answered all my question and made it a very pleasurable experience. Peter and Todd answered all my question and made it a very pleasurable experience. More

Great experience buying from them. Inventory was low on the car I wanted, but the whole team worked together to get exactly what I was looking for. Inventory was low on the car I wanted, but the whole team worked together to get exactly what I was looking for. More

On August 11, 2023, I was ready to puraches a vehicle, and weirdly the manager Kahlil Abo Zeeter refused to give me a trade quote without first telling him what my pay off was. When I told him I'd rather and weirdly the manager Kahlil Abo Zeeter refused to give me a trade quote without first telling him what my pay off was. When I told him I'd rather have the quote first, he became belligerent and insistent. I still declined at the time, and he got angry and essentially hollered a price well below blue book or any other book. Although I was going to buy the vehicle, I left immediatly. Shady shady shady practices. I actually used to work for this store 20 years ago, apparently Hyundai allows shady practices as compared to the integrity we use to uphold. I will never go back to this dealership and of course will let everyone I discuss this with know how shady this store's practices are. More

Lighthearted kind salesmen who took good care of me and were never pushy or manipulative. They wanted what I wanted. I liked that. were never pushy or manipulative. They wanted what I wanted. I liked that. More