Vandergriff Chevrolet
Arlington, TX
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Everyone was so helpful and we felt appreciated! Vandergriff had exactly what we were looking for and at a great price, therefore we couldn’t leave without it! Vandergriff had exactly what we were looking for and at a great price, therefore we couldn’t leave without it! More
Very down to earth. Helped me out so much with the buying process. Best salesman at the dealership. Would definitely recommend!! Helped me out so much with the buying process. Best salesman at the dealership. Would definitely recommend!! More
People at this dealership are very friendly and attentive. This was our second time coming purchasing a vehicle from them! Great experience! attentive. This was our second time coming purchasing a vehicle from them! Great experience! More
They gave me a fair deal on my trade and discount on a new Tahoe. The upfront sales process was great. The finance department was slow, and made errors of having the wrong VIN and agreed pricing on my pap new Tahoe. The upfront sales process was great. The finance department was slow, and made errors of having the wrong VIN and agreed pricing on my paperwork that I caught myself and had them correct- good thing I had taken pictures of the signed deal from the salesmen. Also was pushy on an extended warranty after telling them no 3+ times. But finally got through it. More
Do not buy from this dealership they are not honest, they have deceptive practices, false advertising, and fraud. We went in to pay cash for a vehicle, and the sales manager came to us and told us that they have deceptive practices, false advertising, and fraud. We went in to pay cash for a vehicle, and the sales manager came to us and told us that they would not sell us the vehicle that was advertised online if we paid cash now it did not say that online. When we disputed that he said, could we please help the dealership out and finance it so that they would get money from GM stupidly we did. Four hours later we got with the finance man Carlos Lewis and told him we did not want to buy any maintenance so he gave us a story telling us that he had a policy that would give us free oil changes and tire rotation so we agreed to that thinking that we would save money. I went to freedom Chevrolet yesterday and they called MPP which supposedly we had a maintenance contract and that company told him we had no maintenance contract. He also told a story about trying to sell us the electronics package about a a toy fell under mother seat, and the seat no longer worked and if she would’ve had the electronics package that it would have been covered. So stupidly we bought what we thought was an electronics package and also asking the dealership if that was true they called MPP and said if a claim was made, they would have to prove that it was not my fault. I sent an email to Carlos have not received one back telling him how disappointed I was that he lied to us and sold us a $5500 package that we can’t even use. When I called today his mailbox was full. Imagine that he’s probably getting so many complaints. He doesn’t even answer his emails. I called to ask for the sales manager and of course I got his voicemail. I’m going to turn them over to the Texas Attorney General, Texas Department of motor vehicle dealer, sales, national automobile, dealers association, and I’m even going to contact GM to let them know what they’re deceptive practices are when you want to pay cash. This dealership is bad news. I hope you take this to heart. 😡🤬 More

