
Vandergriff Chevrolet
Arlington, TX
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Everyone from Raymond to Oscar to Gary in service, they were all top notch! But I do not buy this truck from this dealership without the professionalism, expertise, and knowledge I received from Mr. Raymo were all top notch! But I do not buy this truck from this dealership without the professionalism, expertise, and knowledge I received from Mr. Raymond Ellis. From the moment I shook his hand I knew I was gonna walk away with a new truck. I am a pretty good judge of character, and Raymond had that in bunches! Just a great guy who gave me a great experience. Compliments to Gary also, he did an outstanding job of blacking out all the chrome he could on my truck, and the leather he installed - OH MY GOODNESS!! - the look, the stitching, the fit of the leather seems like it came straight from the factory! Excellent work! My 15 year old daughter wants a Malibu when sheʻs old enough, guess where Iʻll be taking her to get one? More
First, Marco Sharoupim was great. He was patient and mellow and gave me space and time to consider the options. My wife was at home with the kid, so I was having to text pictures to her, talk on the pho mellow and gave me space and time to consider the options. My wife was at home with the kid, so I was having to text pictures to her, talk on the phone, etc. - and I had to call my brother as well - through all of this Marco was helpful and stuck with me though the entire process. Second, I had an appointment, but I showed up early. This did not phase the staff at all and I didn't have to wait even a moment to be helped. More
I think that the entire team is excellent! I mean Madi took very good care of us and communicated to me each process because I’m a truck driver who couldn’t be there. She told me that she would get me the took very good care of us and communicated to me each process because I’m a truck driver who couldn’t be there. She told me that she would get me the deal I wanted and she did! Jorge in finance was very nice, informative, and quick with getting us in and out. Happy customers with our weekend car More
Loved loved dealing with Alfonso the fleet manager. He is a sweet and patient man, and put up with all my calling and asking questions. Service was more than Five stars. Thank you so much. a sweet and patient man, and put up with all my calling and asking questions. Service was more than Five stars. Thank you so much. More
This dealership went above and beyond when I took my truck in for service. They made sure that my issue was resolved in a timely manner and kept me informed along the way during the process. The service truck in for service. They made sure that my issue was resolved in a timely manner and kept me informed along the way during the process. The service department, to be more specific Billy, kept me informed and when there was any question or concern and made sure it was resolved quickly and fairly. More
Considering we were lied to, left in the dark, and had the rug pulled from under our feet through the whole process, I would not say that we were treated with respect. I was informed of shady business pra the rug pulled from under our feet through the whole process, I would not say that we were treated with respect. I was informed of shady business practices that Vandergriff uses, by a former employee, but thought that a person's word would trump that. But apparently I was naïve to think so. I will not be returning to Vandergriff, ever, and plan to deter any friends, family, and acquaintances away from Vandergriff in the future. Additionally, in trying to keep this private and reply through email, I was met with two different undeliverable emails, and therefore took this to the next level. More