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Vandergriff Chevrolet
Arlington, TX
760 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 760 reviews
May 26, 2021
I would first like to say that Cody was great to have as a service guy. I would go there again if I could have him or others like him service my car. Cheers to Cody!! On the other hand read below; a service guy. I would go there again if I could have him or others like him service my car. Cheers to Cody!! On the other hand read below; When I call a facility, I would like for someone to not hang up on me. I called and got hung up on more than 3 times. That really bugged me. I know all about customer service and if I was to do that I’d get in big time trouble. When I asked who I was talking to the girl said call back and ask for Ruth. Why would I do that; when I’m talking to you. If I’m going to get that type of service when calling what kind of service would I get if I were to purchase a vehicle there?? More
by Smartimarti2
Employees Worked With
Cody,
May 19, 2021
I waited 15 minutes for a service advisor to check me in for an oil change. He said it would be done in 1 to 1 1/2 hours. Over two hours later I went to find out what was going on. A man said he would find for an oil change. He said it would be done in 1 to 1 1/2 hours. Over two hours later I went to find out what was going on. A man said he would find out. It was down, right outside the door. He didn't have the paper work but said I could take the car. To wait an hour or more for an oil change is hardly speedy, but over two hours is not acceptable. That is especially true when the car was done! More
by clalin
Employees Worked With
Daniel Thomas
May 18, 2021
Love the service department they are a great bunch of guys go out their way to make sure you are satisfied with their service mainly Mr Jennings guys go out their way to make sure you are satisfied with their service mainly Mr Jennings More
by Tina
Employees Worked With
Service department- Mr Jennings
May 17, 2021
Great experience! I had originally called and spoke to an employee that no longer worked there about my AC not blowing cold air the previous month and Jonathan was able to get me in the next day. My truck an employee that no longer worked there about my AC not blowing cold air the previous month and Jonathan was able to get me in the next day. My truck was dropped off and the problem was diagnosed the next business day. I was very lucky that they had the parts in to fix my AC in stock and it was fixed the following day. I couldn’t ask for faster service and I was informed every step of the way. Jonathan Burton is a rock star. More
by Angel S
Employees Worked With
Jonathan Burton, Gary Galloway
May 10, 2021
Have been a customer of Vandergriff since they were located at Division and Collins. Various changes over the years but service has always been solid and my last visit there was excellent. Got what I p located at Division and Collins. Various changes over the years but service has always been solid and my last visit there was excellent. Got what I paid for and I’m a happy customer. More
by Phillips,J2
Employees Worked With
Damien
April 21, 2021
Jeff is the reason I came back to Vandergriff to buy a vehicle. He was compassionate, understanding, and provided the effort needed to earn my business. Clint Taylor is a true asset to Vandergriff. He vehicle. He was compassionate, understanding, and provided the effort needed to earn my business. Clint Taylor is a true asset to Vandergriff. He was so helpful, thorough, and informative. I’m incredibly thankful he was there to help us navigate the car buying process as well as showing us how to use things in our new vehicle. He even setup all the extras like on star and the Chevy app. We loved Clint’s honesty and professionalism. Jesus Flores in finance is AMAZING. He went over and beyond to ensure we got what we needed. He was extremely patient and understanding. He did an excellent job explaining things and answering questions. He fought hard to make sure we were leaving with a new vehicle and were happy to do so. More
by HG
Employees Worked With
Jesus Flores, Jeffery Burnett, Clint Taylor
April 12, 2021
I was skeptical when they called me about trading in my Colorado since it was less than 2 years old, but Pat and the sales team really came through with no money out of pocket I got a total upgrade to a Si Colorado since it was less than 2 years old, but Pat and the sales team really came through with no money out of pocket I got a total upgrade to a Silverado and lowered my monthly payment. We were so satisfied we came in the next day and traded my wife's Trax for an equinox. We have definitely found our car buying home at Vandergriff even though we now live in Roanoke it's worth the drive. More
by Jakym2018
Employees Worked With
Madi Green, Pat Johnson
April 11, 2021
Salesman was very helpful. Finance officer was too aggressive and pushy. He kept answering the survey questions with “right” about his “excellent” service. Not good. aggressive and pushy. He kept answering the survey questions with “right” about his “excellent” service. Not good. More
by Jrgmnz57
Employees Worked With
Jeffery Burnett
April 10, 2021
Melvin and Beth are amazing!! So helpful and understanding for seniors to take the time and explain about our new truck. Have contacted friends & family to buy again from these two employees. Ku understanding for seniors to take the time and explain about our new truck. Have contacted friends & family to buy again from these two employees. Kuddos to them both. Good job!!!! More
by Kkla
Employees Worked With
Melvin Smith, Beth Acosta
