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Vandergriff Chevrolet
Arlington, TX
760 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 26, 2021
Lesha was very professional and courteous. The vehicle I originally wanted was not available. She was very patient with me as I was having difficulty deciding on an alternate color. The whole process was sm originally wanted was not available. She was very patient with me as I was having difficulty deciding on an alternate color. The whole process was smooth and I am very happy with my new Colorado! More
by 58srgreat
Employees Worked With
Lesha Park
January 21, 2021
Shady, shady, shady. A complete lack of integrity here! Don’t buy from Vandergriff, they rip you off, change the agreed upon pricing, and add in BS items that you didn’t ask for to pad the price by $2k+! Don’t buy from Vandergriff, they rip you off, change the agreed upon pricing, and add in BS items that you didn’t ask for to pad the price by $2k+! I drove down to buy a truck, agreed on $24,198, and it ended up $26,897 before taxes & fees. I asked the manager, who lied, said that’s their standard practice, then asked me to leave when I questioned his honesty. Sneaky, shady, dishonest. Emily, the sales rep, was nice, but not able to overcome her awful managers. More
by JZ
Employees Worked With
Kelly Cook
January 08, 2021
These guys show a price on the Internet that looks like a good deal. When you get there you get to see the window sticker that shows you get to pay an additional $1800 to get your vehicle. They want to cha good deal. When you get there you get to see the window sticker that shows you get to pay an additional $1800 to get your vehicle. They want to charge you for "paint protection" that is a load of BS, Then for a Kahu security system that you dont need and widow tint, that costs them about $100. I know this because the guy that has done mine for years does dealerships and he give 1st responders the same deal. Show your real pricing up front quit trying to sucker people in I called out your manager and he said they are forced to do this by Vandergriff even though they know its all BS. But most people are ignorant to this and dont call them out on it. He even offered to give me the internet price. But after you try to screw me I'm done and going to an honest dealership with upfront pricing. More
by Irritated in Texas
Employees Worked With
Jessica, on duty manager
December 31, 2020
Called about 2018 Nissan Altima found on Cargurus asked if car still available told me yes it was told salesperson I lived 40 miles away had friend to drive me get to the dealership they tried to jackup th if car still available told me yes it was told salesperson I lived 40 miles away had friend to drive me get to the dealership they tried to jackup the price $1200 after haggling over the price for an hour finally honored the original price salesperson said he was going to get the so I could test drive the car I waited 15 minutes salesperson came back and told me the car was sent to the Nissan dealership getting hood latch replaced then he tried to close the deal without me even seeing the car I told him that I wasn't buying a car without out seeing the car then I was told the car would be back on Monday and they would call me NEVER RECEIVE A CALL Worst car buying experience ever More
by billyt458
Employees Worked With
Adolfo Olivas
December 07, 2020
I am writing to say thank you to Michael “Junior” Johnson for taking great care of everything in regards to my truck. I am in year 2 of ownership and have taken my truck to Vandergriff for every service. Ser for taking great care of everything in regards to my truck. I am in year 2 of ownership and have taken my truck to Vandergriff for every service. Service reps like him and the dealership’s commitment to the best customer service are the reason I recommend Vandergriff Chevrolet to everyone I know. More
by AjaxAxe32
Employees Worked With
Michael “Junior” Johnson
November 30, 2020
Really wish there was an option for 0 stars! Absolutely the worst sales experience I have ever had. Ranging from Morgan who said she was a sales manager lying in regards to telling me that the salesman was the worst sales experience I have ever had. Ranging from Morgan who said she was a sales manager lying in regards to telling me that the salesman was on his was to my property at 11:20 am for a test drive scheduled at 12:00 pm And by 1:00 pm no one ever showed up for the test drive. To her repeatedly raising her voice and talking over me and my wife. After telling her we would not be doing business with them she called back to yell and call my wife a xxxxx and tell us that our family will never be welcome in her dealership. To Shane Cox running my credit with out authorization and trying to have me agree to a purchase term before ever even getting a test drive which had been approved and scheduled 2 days prior. When asking Shane Cox to allow me to speak with his manager he transferred me back to Morgan who works under him. My experience with this location shows that their ownership and management truly does not care about their customers and will do anything they can to screw their customers over. Other individuals whom I dealt with was a sales person named Tyler who was suppose to be bringing the SUV for a test drive and then Curtis Shultz who originally set up the Teat drive. More
by ATaylor
Employees Worked With
Shane Cox, Curtis Shultz, Tyler, Morgan
November 30, 2020
Mo was great to work with. He was experienced and did not try and pressure us into a quick decision. He knew we were going to go to another dealership to look at different vehicle. He just said to let not try and pressure us into a quick decision. He knew we were going to go to another dealership to look at different vehicle. He just said to let him know our decision. We ended up buying from Mo partly because of the way he treated us. More
by Dan
Employees Worked With
Mo Jarad
November 13, 2020
After two days of conversing with Nathan nothing has been accomplished. I was interested in a 2021 Tahoe, and have 2 vehicles for trade. I sent the requested vin numbers for the trades. I asked the value for accomplished. I was interested in a 2021 Tahoe, and have 2 vehicles for trade. I sent the requested vin numbers for the trades. I asked the value for the trades and was asked to send the vins and pictures again. Nathan should have given me a price and the deal would have been done. Y’all missed a sale. More
by Jo
Employees Worked With
Nathan Blankenship
October 05, 2020
This is the most unethical dealership I’ve ever dealt with. They falsely advertise prices online and then try to add “dealer fees”. Then when you call them out on it, the suddenly drop the fees. Then the with. They falsely advertise prices online and then try to add “dealer fees”. Then when you call them out on it, the suddenly drop the fees. Then they also lie to you. They’re rude. Zero professionalism. They were “holding a car” for me and suddenly they came up with a reason not to sell it to me. It’s either because they discriminate against LGBTQ people or they found someone to pay more. Either way, they have no integrity. DO NOT BUY FROM THEM!! More
by Steven
Employees Worked With
Eddie - sales Mgr
