Vandergriff Chevrolet

Darren the sales person was phenomenal. Internet sells personel can use a course on professionalism and to avoid using dismissive terms when addressing new customers. T finance personnel that Darren had t personel can use a course on professionalism and to avoid using dismissive terms when addressing new customers. T finance personnel that Darren had to speak to me left more to be desired from a business and interpersonal standpoint.  He was condescending and possibly misleading to say the least.   I was told that you all only do in house financing, and gave me the scenario, "If you or your lending agency signed me a check and left it with me, the only thing we have  is a signed piece of paper then you got our merchandise and gone on down the road and we have nothing."   As i told him, when I get an agreeable deal, I would have it faxed to my financial institution and she will be in touch.  All i got was a smirk and a chickle.  Encouraged me to buy a pre-owned or "cheaper vehicle."  We have like last year models. Although I realized before going there, it down is an option but  at this point I didn't want nothing to do with this guy.  I stayed and ended the interaction due to the professionalism and hard work Darren had put into finding what I wanted and answered question to put me in the right vehicle.  When my answer wasn't his first guess of your finance guy,  "Who doing your finance? Navy credit?" It was then he was so not  interested in  budging on the final numbers and recommending less than what I wanted.   I inquired of first responder and  employee discount, my father in law worked at GM 26 years before his passing.  Neither of the two meant nothing.  I purchased a vehicle from you guys several years before and wouldn't never believe I would have this experience this day and time.   If this guy in the finance department  is gonna play a major part in stimulating the economy, good luck.  Thank you for entertaining my experience I had on yesterday.  Disappointed, Alvin Byrd More

Shane Keeling is THE BEST sales manager for ages!!!!! Very approachable, down to earth, and overall great representative for Vandergriff!!! Keep it up Shane!👍Thanks a MILLION!!!!! Very approachable, down to earth, and overall great representative for Vandergriff!!! Keep it up Shane!👍Thanks a MILLION!!!!! More

As always Vandergriff Chevrolet came through and got the job done at $0 cost to me! Cody K. from the service department, I felt, went above and beyond for my family and I to keep my cost at $0, my car at Va job done at $0 cost to me! Cody K. from the service department, I felt, went above and beyond for my family and I to keep my cost at $0, my car at Vandergriff (I hate the Dodge place), and my car fixed! He was amazing! It was in the shop longer than any of us expected but that was mainly due to the part being ordered took longer to come in since it was a Jeep. I got in a loaner finally at the perfect time and was not charged for it being a day late. The whole situation I think kind of put everyone in shock especially for them having a Jeep to work on lol. But he did it and did a great job! She feels like she is running so smooth now, accelerates amazingly smooth and is good to drive again. Thank you Cody and to all the Service team for getting my car fixed! I definitely recommend them to everybody! More

Treated with extreme disrespect by sales manager, Eddie. We went there because my family has purchased two trucks from them in the past; however, none of us will be back. We went there because my family has purchased two trucks from them in the past; however, none of us will be back. More

Buying Experience Made Easy Michael Kittleson, Sales Consultant, was exceptional in his ability to quickly assess which 2020 Chevrolet Colorado was right for me and my budget. H Michael Kittleson, Sales Consultant, was exceptional in his ability to quickly assess which 2020 Chevrolet Colorado was right for me and my budget. He made the buying experience quick and easy and his hand-off to Jesus Flores, Finance Manager, was seamless. Jesus had me in and out in a FLASH! These men exemplify the meaning of exceptional customer service. More

Thank you for all your help and also Thank you for getting me a great deal I look forward to coming back and doing in business with y’all all thanks to your kindness getting me a great deal I look forward to coming back and doing in business with y’all all thanks to your kindness More

Despite the GM strike, Paul Jennings handled the event with pure ease. He kept me updated often on my repair status. I will only service my car at Vandergriff as they have treated me well every time. with pure ease. He kept me updated often on my repair status. I will only service my car at Vandergriff as they have treated me well every time. More

Juan was very knowledgeable about my 2020 Equinox LT. He explained everything very well. GM has really improved vehicles in the last 20 years. My last car was a 2001 Olds Intrigue. Hope my Equino He explained everything very well. GM has really improved vehicles in the last 20 years. My last car was a 2001 Olds Intrigue. Hope my Equinox lasts as long. Thanks Juan, I love this car. Sincerely, Don Verrette More