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Vandergriff Chevrolet
Arlington, TX
760 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 11, 2020
Treated with extreme disrespect by sales manager, Eddie. We went there because my family has purchased two trucks from them in the past; however, none of us will be back. We went there because my family has purchased two trucks from them in the past; however, none of us will be back. More
by KM7
Employees Worked With
Eddie
January 07, 2020
Buying Experience Made Easy Michael Kittleson, Sales Consultant, was exceptional in his ability to quickly assess which 2020 Chevrolet Colorado was right for me and my budget. H Michael Kittleson, Sales Consultant, was exceptional in his ability to quickly assess which 2020 Chevrolet Colorado was right for me and my budget. He made the buying experience quick and easy and his hand-off to Jesus Flores, Finance Manager, was seamless. Jesus had me in and out in a FLASH! These men exemplify the meaning of exceptional customer service. More
by Scott Glover
Employees Worked With
Michael Kittleson, Jesus Flores
January 04, 2020
Thank you for all your help and also Thank you for getting me a great deal I look forward to coming back and doing in business with y’all all thanks to your kindness getting me a great deal I look forward to coming back and doing in business with y’all all thanks to your kindness More
by alonsob84
Employees Worked With
Lesha Park
December 29, 2019
gave them 5 stars when i bought my truck,but now with my 1st service experience it has dropped. i have brand new 2019 Chevrolet Silverado LTZ that has a leak in back windows when it rains. i called service 1st service experience it has dropped. i have brand new 2019 Chevrolet Silverado LTZ that has a leak in back windows when it rains. i called service to setup an appointment only to have TANYA tell me its will be a $149 charge to get it looked it. im telling her its brand new with a 36k mile bumper to bumper warranty. So after a while i got tired of trying to explain so i hung up. called my sales rep and he was suppose to be working on me getting truck in and getting a loaner. After a few day of not hearing from him i called back only to get TANYA again and she tells me same thing,$149 to get it looked at, then she starts to tell me about her mitsubishi that she has to pay $200 to get looked at and when you go to the doctor you have to pay a copay. That had NOTHING to do with me,so i hung up again. called my rep he tells me come in that day and he will set me up. Well i get there and nothing setup he tells me to go see some adivsor ,i did he told me everything he needed to do to fix the problem and that he could get it done. NEXT i asked about a loaner and he tells me it will be FEBRUARY before he had a loaner. i told him i was going to call Classic Chevrolet , he say go ahead they going to have the same problem no loaners. i leave the lot to by way of the back lot and see xxxx near 30 courtesy vehicles in a back lot. I called my rep to ask xxx, and he gave me an excuse they probably going back into the system or getting ready to be put in. Im not going to down my rep because he offered me his truck or to take me to work if i dropped if off but by then i called my service advisor of 5years at Classic. She told me she could get my truck in the shop in 1 week and get me a loaner. i dropped my truck off 12/19/19 @ 11am and by 12/20/19 @ 11am i got a called it was ready. Thats the service im use to, i apologized to Classic for going eleswhere to buy a truck and it wouldnt happen again. Vandergriff your service is HORRIBLE and i will never ever come back again,THANKS FOR NOTHING More
by Marcelw662
Employees Worked With
Tanya
November 19, 2019
Despite the GM strike, Paul Jennings handled the event with pure ease. He kept me updated often on my repair status. I will only service my car at Vandergriff as they have treated me well every time. with pure ease. He kept me updated often on my repair status. I will only service my car at Vandergriff as they have treated me well every time. More
by tegstx
Employees Worked With
Paul Jennings
November 01, 2019
I had a very good experience. Great Price and timely customer service! Alfonso and Mosha were very helpful. thank you! I will definitely come back. customer service! Alfonso and Mosha were very helpful. thank you! I will definitely come back. More
by Mohamed
Employees Worked With
Mosha , Alfonso Lugo
November 01, 2019
Juan was very knowledgeable about my 2020 Equinox LT. He explained everything very well. GM has really improved vehicles in the last 20 years. My last car was a 2001 Olds Intrigue. Hope my Equino He explained everything very well. GM has really improved vehicles in the last 20 years. My last car was a 2001 Olds Intrigue. Hope my Equinox lasts as long. Thanks Juan, I love this car. Sincerely, Don Verrette More
by Don
Employees Worked With
Juan Angeles
October 31, 2019
Nobody here have clue about their inventory.I talk with Nobody here have clue about their inventory. I talk with Kayla on Tuesday (10-29-19) about one truck, same day with her menager Rob. Car was availabl Nobody here have clue about their inventory. I talk with Kayla on Tuesday (10-29-19) about one truck, same day with her menager Rob. Car was available, they talk nice and everything. I arrived at dealership on Thursday (10-31-19) talk with salesman truck is there and AVAILABLE, truck was recently there and it wasn’t even cleaned yet. We are about to go on test drive and when he went inside to get tag plates, he come back and said he menager told him truck was sold on Monday (10-28-19) This doesn’t make any sense and I definitely not recommend this dealer for your bussines, there is a lot dealers out there. We recently purchase car from Vandergriff Toyota and everything went great but with Vandergriff Chevrolet my experience was joke and unprofessional. Thanks Kayla, thanks Rob for wasting my time. More
by Mersad94
Employees Worked With
Kayla
October 28, 2019
Best of the best . Fantastic experience. Will never go to another dealership. Marc helped me get exactly what I was looking for. He is an amazing person, great custome . Fantastic experience. Will never go to another dealership. Marc helped me get exactly what I was looking for. He is an amazing person, great customer service skills, couldn't ask for better. More
by Corona
Employees Worked With
Marcus Guzman
October 23, 2019
Relaxed - pressure free enviroment I have boughten 3 vehicles from this location! The employees are nice, professional, funny and make us feel comfortable and no pressure felt!! I LOVE I have boughten 3 vehicles from this location! The employees are nice, professional, funny and make us feel comfortable and no pressure felt!! I LOVE their FREE coffee while we wait!! We were able to use Educator GM Discount! More
by RobertMelT
Employees Worked With
Jos Rhoden, Jared McCarty
