Vandergriff Chevrolet

Do not buy from this dealership they are not honest, they have deceptive practices, false advertising, and fraud. We went in to pay cash for a vehicle, and the sales manager came to us and told us that they have deceptive practices, false advertising, and fraud. We went in to pay cash for a vehicle, and the sales manager came to us and told us that they would not sell us the vehicle that was advertised online if we paid cash now it did not say that online. When we disputed that he said, could we please help the dealership out and finance it so that they would get money from GM stupidly we did. Four hours later we got with the finance man Carlos Lewis and told him we did not want to buy any maintenance so he gave us a story telling us that he had a policy that would give us free oil changes and tire rotation so we agreed to that thinking that we would save money. I went to freedom Chevrolet yesterday and they called MPP which supposedly we had a maintenance contract and that company told him we had no maintenance contract. He also told a story about trying to sell us the electronics package about a a toy fell under mother seat, and the seat no longer worked and if she would’ve had the electronics package that it would have been covered. So stupidly we bought what we thought was an electronics package and also asking the dealership if that was true they called MPP and said if a claim was made, they would have to prove that it was not my fault. I sent an email to Carlos have not received one back telling him how disappointed I was that he lied to us and sold us a $5500 package that we can’t even use. When I called today his mailbox was full. Imagine that he’s probably getting so many complaints. He doesn’t even answer his emails. I called to ask for the sales manager and of course I got his voicemail. I’m going to turn them over to the Texas Attorney General, Texas Department of motor vehicle dealer, sales, national automobile, dealers association, and I’m even going to contact GM to let them know what they’re deceptive practices are when you want to pay cash. This dealership is bad news. I hope you take this to heart. 😡🤬 More

My salesman Elijah was amazing with getting me in and out, with something I wanted. out, with something I wanted. More

I am writing to formally bring to your attention a deeply troubling experience my spouse and I had at your dealership on August 18, 2025. The level of disrespect and disregard we received from both our sales troubling experience my spouse and I had at your dealership on August 18, 2025. The level of disrespect and disregard we received from both our salesperson, and his sales manager was entirely unacceptable and has resulted in us questioning whether we were treated differently because of the color of our skin. We arrived with two fully verifiable credit union checks, including one in the amount of $75,000, yet both were dismissed simply because we chose not to finance through GM(for double the interest). Prior to arriving, we were assured over the phone that the check from our credit union would be accepted and that the transaction could be completed without issue. Once at the dealership, however, we were told the check would be refused and the reasoning continued to change each time we asked for clarification. Not only did my spouse have to leave without the vehicle he has worked so hard and saved for, but we also sacrificed our time leaving work early and paying for transportation based entirely on your team’s reassurance that we would be taken care of upon arrival. To be blunt, this felt like a complete slap in the face. No customer should walk away from a dealership wondering if they were denied service because of the color of their skin, and that is now a very real concern for us. At this point, we are formally requesting that this matter be escalated to upper management and that we receive a detailed explanation regarding why we were treated in this manner and why our verified credit union checks were refused. “ When will this world finally see us as people and not reduce us to the color of our skin? It hurt me so deeply to watch my spouse who works so hard, saved, and built his credit to go through this.” More

Shelby Johnson,did an awesome job getting the deal done. We will buy from her again.Thank you Shelby!!! We will buy from her again.Thank you Shelby!!! More

The dealership was very nice and the employees were friendly and helpful. We were asked several times if we needed any refreshments or drinks to make our visit more comfortable. friendly and helpful. We were asked several times if we needed any refreshments or drinks to make our visit more comfortable. More

Awesome diverse atmosphere! Customer oriented. Friendly sales representatives, hardworking finance team, and great management! Thanks Customer oriented. Friendly sales representatives, hardworking finance team, and great management! Thanks More

Ben and Daniel were very helpful and professional. They made the transaction fairly effortless. Daniel stayed in contact through the end of the process. They made the transaction fairly effortless. Daniel stayed in contact through the end of the process. More

The staff was very kind and helpful in every way, very knowledgeable when it came to selling my family a car knowledgeable when it came to selling my family a car More

It was the experience I have ever had in purchasing an automobile. Thanks to Drake for all his hard work and help. automobile. Thanks to Drake for all his hard work and help. More

It was pleasure buying a Carmam Smith,she all the answers and real helpful.Thank u and real helpful.Thank u More