
Vandergriff Chevrolet
Arlington, TX
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Bad, rude service representative...Cody I'm surprised at the good reviews you have gotten, maybe you don't post the bad ones. We took our 2017 LTZ to have the brakes looked at, trouble since I'm surprised at the good reviews you have gotten, maybe you don't post the bad ones. We took our 2017 LTZ to have the brakes looked at, trouble since purchase Feb 2017. Cody was on the defense when trk was dropped off on Feb 14, we knew the weekend was coming so we didn't expect anything until Tuesday, I called Tuesday and Cody told me there were 2 or 3 cars ahead of ours, he asked if I wanted a loaner, I said no. I called Friday and he told me the same thing, I reminded him that that's what he told on Tuesday, that's when he started yelling at me, my husband took the call over and he yelled at him also. I called back and left a message not to fix the trk we were picking it up. We picked it up, took it to David mcdavid, traded it in for a new F150. We didn't want to fight with your service depart every time we had to take it in for service. I hope you take some action, we letting our family and friends about your treatment of customers. We're now hearing about the bad reputation your service department has. More
Outstanding customer service in the car purchase process. Started with sale ad on 2019 Spark 1LT. Confirmed the car availability with Matthew (Internet Coordinator) prior to driving approximately 100 + miles. Started with sale ad on 2019 Spark 1LT. Confirmed the car availability with Matthew (Internet Coordinator) prior to driving approximately 100 + miles. Chad (Sales Manager) called to follow up with Matthew’s contact. Upon arrival at Vandergriff dealership, we were greeted by Chad who introduced us to David Lopez (Sales Representative). We test drove the car advertised, then negotiated the final sale price with David followed by completing the transaction with Shane Tucker ( Finance Representative. The whole experience was very pleasant and we are completely satisfied with our new car purchase. David Lopez extended to my wife and I what I come to know as military respect and courtesy. This I value as a retired USAF NCO ( Non- Commissioned Officer. Vandergriff Chevrolet can be very proud of David as their Sales Representative. More
Awesome salesperson My salesperson was awesome he went out of way making us comfortable . He answer all of our questions also very helpful moving our property from our o My salesperson was awesome he went out of way making us comfortable . He answer all of our questions also very helpful moving our property from our old vehicle to our new one. More
"Attentive" Lance did an outstanding job of listening to what I wanted, and taking care of me without all of the regular "selling process". He asked me what I wa Lance did an outstanding job of listening to what I wanted, and taking care of me without all of the regular "selling process". He asked me what I wanted. I told him. He came back with exactly what I wanted. The entire process of buying a used CRV took about 1.5 hours from start to finish. More
Chevy Equinox I bought a Chevy equinox last month and Brian was amazing. He got me the exact car I wanted and was very helpful. He even helped my dad look at a Chev I bought a Chevy equinox last month and Brian was amazing. He got me the exact car I wanted and was very helpful. He even helped my dad look at a Chevy Traverse so he could decide if he wanted to buy it without pressuring us to buy it right then and there. More
Efficient Helpful and gets things done quickly. Responds in a timely manner and answers questions well. They follow up after the sale as well to make sure every Helpful and gets things done quickly. Responds in a timely manner and answers questions well. They follow up after the sale as well to make sure everything was satisfactory. More
Very Professional Lance was a great salesman. He is very knowledgeable , professional and courteous. In fact very courteous to all around him. Lance was not pushy at al Lance was a great salesman. He is very knowledgeable , professional and courteous. In fact very courteous to all around him. Lance was not pushy at all which i really liked about him. He knew what i was looking for by asking the right questions and he excelled at delivering that to me. I highly recommend Lance to anyone looking for a vehicle. More
Extremely helpful and got the job done. I came into the dealership looking for a vehicle with specific features and Lance worked hard to help me find something I could leave in happy. Could I came into the dealership looking for a vehicle with specific features and Lance worked hard to help me find something I could leave in happy. Could not have asked for a better vehicle shopping experience. More
Dealership (4/5 stars), Sales Rep (5/5 stars) I purchased a used 2014 Camry XLE with 55k miles. Lance Harnes was a wonderful sales rep (he gets 5 stars). He worked hard to get me the exact car I w I purchased a used 2014 Camry XLE with 55k miles. Lance Harnes was a wonderful sales rep (he gets 5 stars). He worked hard to get me the exact car I wanted at the price I was willing to pay (super low). I gave 4/5 stars for the dealership itself because of the financing process. They tried to get us to agree to an interest rate that was 3 percentage points over the outside financing I was able to secure through Citibank. They did come down and meet the lower interest rate, but not until we told them the Citibank rate. All in all, I ended up with a car I love and was led through the process by Lance, who was easy to work with. More
frindly people. good help, not Pushy . good location, nice place and good hours, would recommend this place to the crew that works for me or any body else good help, not Pushy . good location, nice place and good hours, would recommend this place to the crew that works for me or any body else More