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Vandergriff Chevrolet
Arlington, TX
760 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 760 reviews
November 10, 2017
Fooled for the last time My wife called April this morning concerning a recall letter that we received from GM. We were told by another advisor that they could not see the rec My wife called April this morning concerning a recall letter that we received from GM. We were told by another advisor that they could not see the recall and that we'd have to pay a diagnostic fee. April rudely told my wife who was trying to explain the GM letter we received, "If someone told you have to pay the fee you have the pay the fee!" "Go to Moritz who sold you the car and see if they can help, we are not going to". We will be grading service severely when the survey comes. This is not the first poor experience here. You all have taught us a lesson, we will never be back. I will purchase my new Tahoe elsewhere. More
by Arnaldo1
Employees Worked With
April
November 08, 2017
First new truck I went there looking for a truck they have a really nice selection there on everything and they have the best staff I ever meet with the best prices t I went there looking for a truck they have a really nice selection there on everything and they have the best staff I ever meet with the best prices that I seen I will definitely use them on my next vehicle More
by Douglas
Employees Worked With
Vincent Towne
November 04, 2017
Excellent customer service all around. Started with another dealership (which I had bought my two previous tahoes from). and was unbelievably disappointed with lack of knowledge and follow Started with another dealership (which I had bought my two previous tahoes from). and was unbelievably disappointed with lack of knowledge and follow up. Came to Vadergriff and loved the experience from start to finish. Vincent and Shane were both knowledgeable and worked hard to meet my expectations. Thank you both for making it a seamless process. More
by M Mitchell
Employees Worked With
Loved the loan officer as well!, Vincent Towne
November 02, 2017
Sales purchase Sales and finance team were able to quickly assess my wants and needs. I believe I received a reasonable price for my trade in and a great discount/ Sales and finance team were able to quickly assess my wants and needs. I believe I received a reasonable price for my trade in and a great discount/rebate on my new vehicle. The team was attentive, supportive and knowledgeable about their products. I selected my vehicle on Friday evening and picked up on Saturday. More
by Roberts1
Employees Worked With
Lance Haynes Provided me with outstanding service!
November 01, 2017
Love Vandergriff I came into Vandergriff for my first service and didn't have an appointment, my car was done in about an hour, WITH NO APPOINTMENT? what??? lol I came into Vandergriff for my first service and didn't have an appointment, my car was done in about an hour, WITH NO APPOINTMENT? what??? lol More
by Sharie Knight
Employees Worked With
. .
October 20, 2017
3 hour oil change Scheduled an appointment in advance and was told it would take about an hour. Still waiting after three. Asked to speak with manager an hour ago, stil Scheduled an appointment in advance and was told it would take about an hour. Still waiting after three. Asked to speak with manager an hour ago, still have not heard from him. More
by Colorado Z71
Employees Worked With
Olmar Olvares
October 18, 2017
Very positive experience. Ryan was very professional in assisting us with our new auto purchase. His service was exceptional. We would highly recommended Ryan To anyone looking Ryan was very professional in assisting us with our new auto purchase. His service was exceptional. We would highly recommended Ryan To anyone looking to purchase a new vehicle. More
by Chevy2017
Employees Worked With
Ryan Edwards
October 16, 2017
Professional Vincent Towne was friendly, professional, helpful and awesome. Vincent was straight forward throughout the entire process. Great experience and wond Vincent Towne was friendly, professional, helpful and awesome. Vincent was straight forward throughout the entire process. Great experience and wonderful service. Thank you all at Vandergriff Chevrolet. for your kindness and professionalism. I recommend purchasing a vehicle from Vandergriff Chevrolet to anyone. More
by Myriam
Employees Worked With
Vincent Towne
October 14, 2017
Excellent My trip to this dealership was unplanned however my experience was outstandingly EXCELLENT. We received stellar customer service in ALL areas and drov My trip to this dealership was unplanned however my experience was outstandingly EXCELLENT. We received stellar customer service in ALL areas and drove off in our New Car!!! More
by Splash1213
Employees Worked With
Vincent Towne
October 14, 2017
Fast and thorough Omar always takes care of me when I come in for service appointments. He quotes an accurate wait time and is polite, friendly and knowledgeable. Omar always takes care of me when I come in for service appointments. He quotes an accurate wait time and is polite, friendly and knowledgeable. More
by Klr301
Employees Worked With
Omar
