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Vandergriff Chevrolet
Arlington, TX
760 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 760 reviews
April 08, 2017
Great experience I bought in 2014 silverado had problem with traction control. Layen Tapp was the service person I talked he was very helpful. Gathered all the inform I bought in 2014 silverado had problem with traction control. Layen Tapp was the service person I talked he was very helpful. Gathered all the information he needed asked if I could leave it for three or four days . I couldn't, this was my only vehicle . He got me into a loaner vehicle.The whole process went very fast.He kept me informed of my vehicle and what needed to be done to solve my issue.It went great.Solved the problem, trucks running great. More
by Vettesrule
Employees Worked With
Layen Tapp
April 06, 2017
Train Wreck I purchased a pre-owned Toyota Avalon from Vandergriff Chevrolet. Once I drove it off the lots, and didn't have a salesman talking to me the entire t I purchased a pre-owned Toyota Avalon from Vandergriff Chevrolet. Once I drove it off the lots, and didn't have a salesman talking to me the entire time I was driving, I heard all kids of noises, and knew something was wrong with the car. I took it to a Toyota dealership the next day, and found out that the car had been in a wreck (which wasn't reported on the CarFax, but there was significant damage to the under-side of the car), and the front two from wheel bearings needed to be replaced, along with the front axle shaft. The two front struts had already been replaced. The car only had 49k miles! The dealership did take the car back, but Dan Baily, the Sales Manager, was not friendly about it, and I'm out $1,000 from time off of work dealing with this. Also, Awadi Mohamed was the worst salesman I've ever dealt with. I didn't trust a word coming out of his mouth. Dan, one of the other salesmen, was the only person that apologized for this fiasco. Does this dealership even do a safety inspection on their cars??? I will never go to another Vandergriff dealership, and will never recommend them. More
by MPro
Employees Worked With
Dan Baily, Awadi Mohamed, Dan
March 26, 2017
Great They both did a great job, my experience there was great. I come in looking for a camaro & they help me get it. They did a awesome job They both did a great job, my experience there was great. I come in looking for a camaro & they help me get it. They did a awesome job More
by Maritza Urtiz
Employees Worked With
Freeman Zephier & Christopher
March 20, 2017
Excellent Customer Service I recently had my 2015 Chevy Tahoe serviced at Vandergriff Chevrolet. I didn't have an appointment for the service work or the recall; Layne, my servi I recently had my 2015 Chevy Tahoe serviced at Vandergriff Chevrolet. I didn't have an appointment for the service work or the recall; Layne, my service rep went and checked to make sure that it could all be done the same day. Further, I was told originally that it would take about 4 hrs, but it was only about 3. Layne, my service rep, was a very courteous and polite. He has made me want to bring my corvette back to be serviced because of his EXCELLENT customer service! The only thing that didn't happen was the car wash, but I'm not sure if that's included with service. More
by BSLONG2
Employees Worked With
Layne
March 19, 2017
Great I wasn't even wanting to buy that day just wanted to look. Plus had a 5 yr old with us. They made sure we got in the area of price we wanted and great I wasn't even wanting to buy that day just wanted to look. Plus had a 5 yr old with us. They made sure we got in the area of price we wanted and great service. Freeman was great with us and very helpful More
by Kenny29diver
Employees Worked With
Freeman Zephier
March 18, 2017
Excellent DEalership I recently had my 2015 Impala serviced at Vandergriff Chevrolet. I had an appointment for the service work. My car was started right on time. Furth I recently had my 2015 Impala serviced at Vandergriff Chevrolet. I had an appointment for the service work. My car was started right on time. Further, I was told originally that it would take about 2 hours, but it was only one hour. Damien, who was my service representative, was a very sweet, polite gentleman and a pleasure to do business with! More
by txlawlady
Employees Worked With
Jos Rhoden
March 09, 2017
RE-CALL ON SILVERADO and picked me upto receive Got my notice. Took it in. Paul Jennings went beyond expectations. Would recommend his customer service to any one. He's very knowledgeable and person Got my notice. Took it in. Paul Jennings went beyond expectations. Would recommend his customer service to any one. He's very knowledgeable and personable.I forget his name, but the shuttle service gentleman delivered me to my doorstep and picked me up to retrieve my truck in a timely manner. Great experience! More
by JRS
Employees Worked With
Paul Jennings
March 08, 2017
Diagnosis of a Check Engine Light on My 2015 Chevy Traverse Proper diagnosis and replacement of a defective oxygen sensor, on my 2015 Chevy Traverse, was performed in a professional and expeditious manner. Ric Proper diagnosis and replacement of a defective oxygen sensor, on my 2015 Chevy Traverse, was performed in a professional and expeditious manner. Richard Tross kept me informed as to the progress of the troubleshooting effort and the ordering of the replacement part. More
by EvJohn60
Employees Worked With
Richard Tross
March 01, 2017
Sales Consultant/Trevor Recently, I purchased a Traverse and my Sales Consultant went the extra mile to find the car I want. Thanks again Trevor I love my new vehicle ! Recently, I purchased a Traverse and my Sales Consultant went the extra mile to find the car I want. Thanks again Trevor I love my new vehicle ! More
by Aircar
Employees Worked With
Trevor Elwood
February 27, 2017
Great buying experience I was met immediately by Juan Angeles when I arrived and told him what I was looking for and he showed me exactly what I was looking for and he was ve I was met immediately by Juan Angeles when I arrived and told him what I was looking for and he showed me exactly what I was looking for and he was very knowledgeable about the car as he had the same one. The deal took no time at all and was painless. Abishai Tisbi was very helpful and showed me the dealership and answered all my questions and was wonderful to work with. Austin Bryan the business manager was great to work with also, very friendly and knowledgeable about the process and explained to me options for extended warranties and other options and did not rush me on making my choices. Was all around great experience. More
by Ernie
Employees Worked With
Gary Galloway
