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Vandergriff Chevrolet
Arlington, TX
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 764 reviews
March 09, 2017
RE-CALL ON SILVERADO and picked me upto receive Got my notice. Took it in. Paul Jennings went beyond expectations. Would recommend his customer service to any one. He's very knowledgeable and person Got my notice. Took it in. Paul Jennings went beyond expectations. Would recommend his customer service to any one. He's very knowledgeable and personable.I forget his name, but the shuttle service gentleman delivered me to my doorstep and picked me up to retrieve my truck in a timely manner. Great experience! More
by JRS
Employees Worked With
Paul Jennings
March 08, 2017
Diagnosis of a Check Engine Light on My 2015 Chevy Traverse Proper diagnosis and replacement of a defective oxygen sensor, on my 2015 Chevy Traverse, was performed in a professional and expeditious manner. Ric Proper diagnosis and replacement of a defective oxygen sensor, on my 2015 Chevy Traverse, was performed in a professional and expeditious manner. Richard Tross kept me informed as to the progress of the troubleshooting effort and the ordering of the replacement part. More
by EvJohn60
Employees Worked With
Richard Tross
March 01, 2017
Sales Consultant/Trevor Recently, I purchased a Traverse and my Sales Consultant went the extra mile to find the car I want. Thanks again Trevor I love my new vehicle ! Recently, I purchased a Traverse and my Sales Consultant went the extra mile to find the car I want. Thanks again Trevor I love my new vehicle ! More
by Aircar
Employees Worked With
Trevor Elwood
February 27, 2017
Great buying experience I was met immediately by Juan Angeles when I arrived and told him what I was looking for and he showed me exactly what I was looking for and he was ve I was met immediately by Juan Angeles when I arrived and told him what I was looking for and he showed me exactly what I was looking for and he was very knowledgeable about the car as he had the same one. The deal took no time at all and was painless. Abishai Tisbi was very helpful and showed me the dealership and answered all my questions and was wonderful to work with. Austin Bryan the business manager was great to work with also, very friendly and knowledgeable about the process and explained to me options for extended warranties and other options and did not rush me on making my choices. Was all around great experience. More
by Ernie
Employees Worked With
Gary Galloway
February 23, 2017
General maintenance I had an oil change, tire rotations, air filter and supposedly a multi point inspection. Done on February 21, 2017. The person who assigned as my go t I had an oil change, tire rotations, air filter and supposedly a multi point inspection. Done on February 21, 2017. The person who assigned as my go to didnt know anything and could not answer any of the questions I asked. I don't think they even did the multipoint inspection that I paid for. I asked for a report and was denied one. They were only interested in trying to sell me services that my car manual said was not due and this time. I will not be going back there again. I had been going there for years BUT NOW I will find another Chevrolet Dealer to take my Chevrolet s too. Dissatisfied customer. I will certainly not be recommending them again.😞 More
by Trina Brown
Employees Worked With
Jayde
February 21, 2017
Very professional - kept me informed and service was great. Brought in for a recall of the fuel pump. Layne got it ordered, called me and I brought it in. He later called to see if everything was OK. Pleased Brought in for a recall of the fuel pump. Layne got it ordered, called me and I brought it in. He later called to see if everything was OK. Pleased with Layne and the service rendered. More
by pas 1
Employees Worked With
Layne Tapp
February 14, 2017
Friendly, fair, professional Starting with the initial contact from Internet Sales to the Negotiations, Closing and Pickup of the Traverse I felt welcome and among a professional Starting with the initial contact from Internet Sales to the Negotiations, Closing and Pickup of the Traverse I felt welcome and among a professional group of friendly people. My every question was answered quickly and explained thoroughly. Negotiations went very smoothly without any undue pressure or bait and switch tactics that are common at some other dealerships. I talked with or visited six other Chevy or GM dealers about buying an Acadia or a Traverse before coming to Vandergriff where I found the best offer. I am very satisfied with my experience at Vandergriff Chevrolet. More
by Bill Bracken Jr
Employees Worked With
Lesley Greenwood, Terry Shook, Cotton Feazell and Chris Beck
January 31, 2017
Great service The service was quick and professional. I recommend this establishment to everyone. I had to wait only about one hour considering the amount of cars t The service was quick and professional. I recommend this establishment to everyone. I had to wait only about one hour considering the amount of cars there. More
by Jtahoe2017
Employees Worked With
Jayde m bell louis, Jos Rhoden
January 28, 2017
I purchase a 2017 Silverado from Terry and he was a lot of help answering every question I had for him. Was pleased with his sservice and he took to e to show me every truck I wanted to see. Will be back f of help answering every question I had for him. Was pleased with his sservice and he took to e to show me every truck I wanted to see. Will be back for next purchase. More
by David M
Employees Worked With
Terry, Madi Green
January 17, 2017
No heat I brought my car to your service center in February 2016 for service on my heater/air condition. The service cost's approximately $100 and it only la I brought my car to your service center in February 2016 for service on my heater/air condition. The service cost's approximately $100 and it only lasted about 6 months. I had to return my vehicle to your service center hoping there was a warranty on the service. Instead I was told an actuator had to be replaced and I was charged $300 for the repair. I will prepare another review after 6 months to insure the car is actually repaired this time. More
by phauxy54
Employees Worked With
Cody
