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Vandergriff Chevrolet
Arlington, TX
764 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 26, 2016
service dept took my truck in for some recall work. Audra Hoffman took care of me and I was very happy with her service as well as the timely manner the repair was took my truck in for some recall work. Audra Hoffman took care of me and I was very happy with her service as well as the timely manner the repair was completed in. Great job. More
by captron#1
Employees Worked With
Audra Hoffman
August 14, 2016
Inadequate Service Dept Let's see, I made an oil change appointment two weeks ago for a Saturday (8/13/16), and was offered a free car wash. I mentioned I had other issues an Let's see, I made an oil change appointment two weeks ago for a Saturday (8/13/16), and was offered a free car wash. I mentioned I had other issues and was told to wait until I showed up to schedule service for those issues. When I showed up (30 minutes before my appointment) I was told that my assigned service rep didn't work Saturdays, and was sent to 3 different service managers before someone agreed to work on my vehicle that day. Then they told me they could only do the oil change, and couldn't work on any of my other issues that day, since I hadn't told them about it in advance. Argh. My loose bumper would be a 3 day wait, and my A/C issue would be a 14 day wait. And they had no loaner vehicles, so I would have to miss at least one day of work for each issue. I was told neither issue would be covered under warranty, and would cost $109/hr labor plus parts. Why bother having a warranty? So I went to the waiting area. All the chairs were full so I had to stand. No trash can, dirty restroom, no charging port or electrical outlets, no ice machine, very basic. One of the smallest waiting areas I've ever seen. They did have 2 computers and wifi, and a TV with no way to change channels., and 2 vending machines. Writing this review from their waiting room. It's going on 2 hours so far for only the oil change. Let's see if they wash the car with a loose bumper. More
by Chevycustomer
Employees Worked With
I don't know
August 06, 2016
2016 Chevy Tahoe I absolutely love my new Tahoe. Drove in from Florida to visit family and pick up a truck I found online and was super pleased with the service I rece I absolutely love my new Tahoe. Drove in from Florida to visit family and pick up a truck I found online and was super pleased with the service I received from this awesome team. This has been my family's dealer for some time now and they continue to excel at pleasing us. Thanks!!! More
by Chasman706
Employees Worked With
Amy Kemp, Juan, and Ed in finance👍🏾👍🏾👍🏾
July 30, 2016
Great experience The experience was great and the staff was friendly. The buying process was quick and easy. Will definitely recommend to friends and family. Love my n The experience was great and the staff was friendly. The buying process was quick and easy. Will definitely recommend to friends and family. Love my new Traverse! More
by Kimberly70
Employees Worked With
Roy Simpson
July 19, 2016
chevy Great experience i had with vandergriff chevy. I will recommend to my family and friends. They treated like one of their own. Thanks for mu new chevy Great experience i had with vandergriff chevy. I will recommend to my family and friends. They treated like one of their own. Thanks for mu new chevy traverse. More
by juansalmen
Employees Worked With
Trevor and chris
July 14, 2016
Above and beyond Found a car on their website, drove my trade-in over there, not really expecting to have it work out. They were more than accomodating, even though I Found a car on their website, drove my trade-in over there, not really expecting to have it work out. They were more than accomodating, even though I didn't have my title and forgot to bring a check with me. ( I know that seems stupid.) Trade-in value was right about where I expected, so no problem. Mark G. did way more than a guy should have to! More
by Bill
Employees Worked With
Mark G. , Austin B.
July 09, 2016
Purchasing a truck Freemon Zephier was really helpful. He made my car buying experience a really good one. If you want to purchase a vehicle for a great deal stop by van Freemon Zephier was really helpful. He made my car buying experience a really good one. If you want to purchase a vehicle for a great deal stop by vandergriff in Arlington I recommend it. Thank you all for the help with getting me the truck I have always wanted. More
by Jake
Employees Worked With
Freedom Zephier
June 26, 2016
VERY SATISFIED I took my 2007 hhr for service, Brandon Allen took very good care of me and kept me informed of the progress of the repairs. My vehicle was repaired I took my 2007 hhr for service, Brandon Allen took very good care of me and kept me informed of the progress of the repairs. My vehicle was repaired in a timely manner and I am very satisfied with the repairs. True professionals. Thank you, Jorge Villanueva More
by JV1974
Employees Worked With
Brandon Allen
June 15, 2016
Oil change Every single associate are very helpful and nice, they explain every single detail about your Chevy, they are very helpful when you need a part or ti Every single associate are very helpful and nice, they explain every single detail about your Chevy, they are very helpful when you need a part or tires. More
by Rebeca Benavidez
Employees Worked With
it's been several of them, I don't remember the names, last one was a girl!
June 14, 2016
Service department I love my recent car I leased from vandergriff and the car I purchased before from Vandergriff. They have a great service department and friendly staf I love my recent car I leased from vandergriff and the car I purchased before from Vandergriff. They have a great service department and friendly staff More
by Sarah Dunn
Employees Worked With
Omar
