Back

Vandergriff Chevrolet

Arlington, TX

4.3
712 Reviews

1200 Interstate 20 West

Arlington, TX

76017

Directions

By Type

712 Reviews of Vandergriff Chevrolet

December 30, 2023

Had to wait 45 minutes, so I left and went to Friendly Chevrolet. Wouldn't been bad, but no one came and told me anything. Signed me in and not another word. More

by Crossb3813
Recommend Dealer
No
Employees Worked With
Jay Morales
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your feedback. We are sorry for the wait and that we did not perform up to our standards. We will address this internally so that this does not happen again.

December 28, 2023

I simply cannot say enough about our experience with Vandergriff Chevrolet and most especially their sales rep, Alicia Esquivel. I had searched for a truck for my spouse for well over a year, but each t More

by RJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, thank you for your kind review. We are so happy to hear Alicia provided you with excellent service. We are thrilled to hear you are happy with your purchase. We appreciate your patronage.

December 26, 2023

Watch out for additional option fee of around $3k that they don’t advertise online on their used vehicles. You don’t find out about it until you drive all of the way there and have already test driven the More

by nic_elle
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jessica Baez
Dec 29, 2023 -

Vandergriff Chevrolet responded

Hi Nic, thank you for sharing your feedback. We apologize for any confusion regarding the additional option fee. We strive to provide transparent pricing information, and we appreciate your input. Your concerns have been noted, and we will work towards improving our communication. Thank you for recognizing Jessica's great service. Please contact Reggie Carter at RCarter01@vtaig.com at your earliest convenience so we can address your concerns.

Dec 29, 2023 -

nic_elle responded

No need for follow up. We bought a brand new truck same day from Five Star Chevrolet for the same price as the used at yours and it was a pleasant experience with no haggling or hidden fees. The tactics used at your dealership lost a sale and hopefully people see the review and know what to watch out for until there is clear pricing, communication, and not trying to sell lemons at a premium.

December 03, 2023

I was greeted on the parking lot and directed to sales. Alicia was fantastic at finding a vehicle that was the perfect for me! She kept the process flowing while keeping me informed along the way. Kenneth More

by elderlellen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I did not catch their names, but high praise to the gentleman that greeted me on the parking lot and the sales manager that confirmed my appointment. Everyone was SO personable!, Alicia Esquivel, Kenneth Edwards
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your review. We are happy to hear that Alicia and Kenneth provided you with excellent service. We appreciate your patronage and encourage you to return for all things auto.

December 01, 2023

Emily and Isaac were both professional and helpful in making a quick sale for a vehicle we needed for our business. Thank you, Emily and Isaac! More

by b1missouri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily D'Adam, Isaac Bernal
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your review. We appreciate your kind words. We are happy to hear Emily and Isaac provided you with excellent service. Thank you for your patronage.

November 28, 2023

They had great prices. A Smooth transaction. Minimal haggling. Highly recommend. Loved Jesinia my salesperson. She was knowledgeable and very friendly. More

by Run2win
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesinia ( not sure of spelling) was main salesperson , Jessica Baez
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, Thank you for your review. We are thrilled to hear that Jesinia provided you with excellent service. Please visit us again for all things auto!

November 22, 2023

Worst experience ever, offered waaaay below what my trade in value was worth and then was very rude. Stated I should just have my bank buy it... Then I had to tell Eddie to stop harassing me and stop calling More

by tyanderson49
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Emily D'Adam
Jan 17, 2024 -

Vandergriff Chevrolet responded

Hi there, We are sorry your experience was not to our standards. We will address this internally with our team to ensure this does not happen again.

October 27, 2023

Alicia Esquivel at Vandergriff Chevrolet was awesome thank you Alicia I highly recommend going to V.C and ask for Alicia. More

by Lindahdez69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Nov 07, 2023 -

Vandergriff Chevrolet responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with our service. Your feedback is important to us, and we greatly appreciate your kind words.

October 26, 2023

Alicia did an excellent job of describing the features of the car and processing the sale. She has such a pleasant personality which made the experience very enjoyable. Excellent job, Alicia!! More

by sandra.jansa
Recommend Dealer
Yes
Employees Worked With
Alicia Esquivel
Oct 26, 2023 -

Vandergriff Chevrolet responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 24, 2023

All of the staff was very welcoming and friendly. They made sure that I wasn't getting confused by any of the wording and knew what I was getting. More

by roschetzky4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Smith
Oct 26, 2023 -

Vandergriff Chevrolet responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

2
...