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Vandergriff Honda
Arlington, TX
1,546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,546 reviews
October 11, 2016
New Honda Pilot My buying experience from Vandergriff Honda, Arlington TX was so easy and trouble free, staffs were very friendly! My sales person Samantha Kricker, s My buying experience from Vandergriff Honda, Arlington TX was so easy and trouble free, staffs were very friendly! My sales person Samantha Kricker, she answer all my questions. More
by Chacko S
Employees Worked With
Samantha Kricker
Helpful October 10, 2016
Feeling Blessed to be a customer! I was extremely pleased with my salesman Marcus Jamison. He answered all of my questions even though I may had already asked that same question. I w I was extremely pleased with my salesman Marcus Jamison. He answered all of my questions even though I may had already asked that same question. I was a bit indecisive as to what I was looking far but as I explained my purpose for wanting a new car (to haul all 3 grand kids together). I obtained the desires of my heart within a couple of hours!! Loving my 2016 CRV More
by Joyce Roquemore
Employees Worked With
Marcus Jamison
October 09, 2016
High Pressure Tactics After heavily researching the 2017 Ridgeline, the last step was a test drive and seeing it in person. I stopped by Vandergriff Honda on my way home f After heavily researching the 2017 Ridgeline, the last step was a test drive and seeing it in person. I stopped by Vandergriff Honda on my way home from grocery shopping to take a quick look and test drive. I had been leaning towards purchasing one, but the test drive clinched it. When I asked for the best price they could offer, the sales manager came out, introduced himself and immediately stated that he would not give me a price unless I committed to buying and driving out that day. I explained that I had groceries in my car and needed to get them home, I wasn't prepared to buy "today," but if he would let me know his best price I would take it under consideration. He flat refused. He said he "didn't want to pressure" me by giving me a price and then repeated that would not tell me the price unless I committed to purchasing and driving it off the lot, "today." No thanks Vandergriff Honda. I got in my vehicle and left. I don't know about anyone else, but I'm not "committing" to purchasing anything if I don't know the price - especially a high ticket item like a vehicle. There are too many other dealerships in the great state of Texas who will kindly work with me and who want my money. I felt bad for the salesperson who was left standing, knowing she'd just lost a sale because of the Sales Manager's actions. More
by Tina Vanderburg
Employees Worked With
Sales Manager
October 04, 2016
Easy and pressure free Wonderful experience! Jimmy was so helpful and honest without being pushy and overbearing like some. Easy financing and they had everything all ready Wonderful experience! Jimmy was so helpful and honest without being pushy and overbearing like some. Easy financing and they had everything all ready for us to be in and out by the time we picked it up. More
by Runyan2002
Employees Worked With
Jimmy Williams, Marcus Jamison
September 30, 2016
New car purchase Samuel Dierke was my salesman and he was great! Very friendly and great sense of humor which is hard to find these days. He had my best interest in Samuel Dierke was my salesman and he was great! Very friendly and great sense of humor which is hard to find these days. He had my best interest in mind when purchasing a new car. I know where I will go when I need my next car. More
by Kellyp
Employees Worked With
Samuel dierke
September 27, 2016
Chris Witherspoon Last Saturday I purchased a vehicle from vandergriff Honda, from a Young Man by the name of Chris Witherspoon. He was young looking so I didn't think Last Saturday I purchased a vehicle from vandergriff Honda, from a Young Man by the name of Chris Witherspoon. He was young looking so I didn't think he knew what he was doing. From the first words out his mouth was professionalism to the last I give him personally 5 stars. Thank you Chris I love my new HONDA!!!! More
by Money123
Employees Worked With
Chris Witherspoon
September 19, 2016
Deceptive Business Practice - Shady Dealership I wish I could give this Honda dealership less than one star, This dealership uses deceptive practice. They tried to take advantage of my 75 yr old Mo I wish I could give this Honda dealership less than one star, This dealership uses deceptive practice. They tried to take advantage of my 75 yr old Mom. I went through Truecar and got a price quote. I called and made arrangements with the salesperson as to price, tradein etc before I drove over. I was assured if I made the drive, it would be a hassle free fair transaction for my MOm. I gave them strict instructions that no games were to be played and I wanted the BEST PRICE the first time. They came back $10K Over the agreed upon price. (They offered $3500 less on trade too than 3 other dealers.) They were holding us hostage because they wouldn't give us our keys back so we could leave. After making a big scene in the lobby; the sales manager came out with a price reduction of $9k. WTH??? We finally got our keys back and drove to the Burleson dealership, We negotiated the deal over the phone and in 15 minutes we were signing the papers. They did not charge $1 more than the agreed upon phone price. We bought a 2016 Honda CRV for $10,500 less than this deceptive hidden charge, shady dealership. They promise you that is not their practice to get you in the door. Once inside. BEWARE!! Do not give them your keys!!! More
by Michael B.
Employees Worked With
Samantha
September 16, 2016
Awesome!! Had a great experience at Vandergriff Honda!! Samuel Dierke was a great help! Thanks!!! This was my first car that I have bought myself and I will mak Had a great experience at Vandergriff Honda!! Samuel Dierke was a great help! Thanks!!! This was my first car that I have bought myself and I will make sure to return for the next! More
by GerardoCS
Employees Worked With
Samuel Dierke
September 08, 2016
Fantastic Experience! Charlie Martinez greeted me at the door as I walked up.. he ensured my experience was perfect. What a great guy, very personable. I have purchased Charlie Martinez greeted me at the door as I walked up.. he ensured my experience was perfect. What a great guy, very personable. I have purchased five cars from this dealership, and was treated very well. I got the best offer and the financing I was looking for quickly with the help of Charlie, and the Sales Manager. His name escapes me, but he was very pleasant as well. Finance took care of me, and I walked out extremely satisfied. These guys are top-notch, and I could not have asked for more. More
by Judi
Employees Worked With
charlie martinez
September 06, 2016
Great service! Charlie Martinez was the best salesman along with everyone else that helped get the deal done. They take care of you and make sure you are satisfied. Charlie Martinez was the best salesman along with everyone else that helped get the deal done. They take care of you and make sure you are satisfied. I even messed up my newly tinted window accidentally by rolling down my window and Charlie immediately took my car back to make sure there were no bubbles. Again the best customer service! More
by Jessleco
Employees Worked With
Charlie Martinez
