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Vandergriff Honda
Arlington, TX
1,546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,546 reviews
September 02, 2016
Great Experience From Start To Finish! We were greeted by Pat Golden and could tell immediately that he wanted to be at our service, not just make a sale. It was a hot day and we asked him We were greeted by Pat Golden and could tell immediately that he wanted to be at our service, not just make a sale. It was a hot day and we asked him a lot of questions with answers that were not on the sticker price information on the cars. He went back into the office again and again to find the answers to all of our questions, questions that most people would probably consider unimportant. We NEVER felt that he was trying look out for his own interest or even the interest of the dealership above our (the customer's) interests. His personal and professional qualities were exemplary. We also want to say that Vishal Chand, the finance officer, was top notch. He explained some extras we could get if we wanted them but NEVER pressured us to get them. The car we chose was already beautiful where it sat on the lot, but after the purchase, they washed it and cleaned it inside and out, "spic n' span," and Pat showed us some more things about the interior/dashboard functions, and then we were on our way. We couldn't be happier and Vandergriff's has our business from now on! More
by CJ
Employees Worked With
Pat Golden, Vishal Chand
Helpful August 31, 2016
Vandergriff Honda is the place to go! Great team members only give the best customer service! Felt like at home as soon as I entered the dealership. They are very welcoming and helpful exp Great team members only give the best customer service! Felt like at home as soon as I entered the dealership. They are very welcoming and helpful explained every single detailed to me. Answered every single question so helpful and patience! More
by Maria1204
Employees Worked With
Charlie Martinez, Anthony Lopez, Ruben Chairez
August 28, 2016
Verbal abuse and threat by the management Mr. Chon, I visited your dealership looking for Honda Civic and Mr. Sergio helped in providing the price quote and other terms and conditions. Since Mr. Chon, I visited your dealership looking for Honda Civic and Mr. Sergio helped in providing the price quote and other terms and conditions. Since the price was not agreeable, Sergio walked away furious and we stepped out the front door. Mr. Sachin Patel walked up behind us, without any introduction he interacted with my family and I, and we asked, "are you the manager?" he replied "yes" and asked where did we get the numbers from? While we were talking to him, quite a few times he did not allow us to talk, but said "let me talk" a few times he also said "I don't care" and used provocative language (F*** you), "now get out of this place". Being a public servant and watching his dealing I was silent and observant, humiliated before my two female family members and a minor. This type of behavior is unacceptable. I am looking forward to your feedback, otherwise I will have to go to all other options available to me, so that other customers do not have to face this same experience. #VandergriffHonda shame on you for having these type of sales representatives. Rufus More
by Sachin666
Employees Worked With
Sachin Patel, Yuni Chon
July 27, 2016
Good, but not great --lots of hassle I bought a 2015 honda CRV and then traded it in for a 2016 Honda CRV that had a little more features. Charlie Martinez helped me for about 15 mins and I bought a 2015 honda CRV and then traded it in for a 2016 Honda CRV that had a little more features. Charlie Martinez helped me for about 15 mins and then had to go home. He handed me off to Sergio who was very helpful and took care of me. Vashal was my finance guy, he was nice and courteous but not meticulous. My address was wrong and then my payoff amount on my car was wrong, i'm still working on this headache without any call backs for about 2 weeks now. I would think twice before going back... or just work with Sergio and a new finance guy. More
by PG
Employees Worked With
Charlie Martinez
July 27, 2016
Purchasing a car here was a breeze. The entire staff was friendly and helpful. Harold Wright answered my every need. He made my experience painless, and also it did not take long at all. The entire staff was friendly and helpful. Harold Wright answered my every need. He made my experience painless, and also it did not take long at all. More
by Bernisha
Employees Worked With
Harold Wright , Michael Sessions
July 27, 2016
Purchase of a new car Samantha Kricker was a great sales person! She didn't pressure us into anything! She was eager to help us find the right vehicle that we were looking Samantha Kricker was a great sales person! She didn't pressure us into anything! She was eager to help us find the right vehicle that we were looking for. Samantha is very pleasant with a positive attitude and works very hard to please a customer. I really appreciated her willingness to create a good experience at Vandergriff Honda! More
by Andrea
Employees Worked With
Samantha Kricker
July 26, 2016
Thank you Jeromy Pruden for a great car buying experience! Jeromy Pruden at Vandergriff Honda was extremely helpful and worked hard to get me a great deal! He is very knowledgeable and provided many options f Jeromy Pruden at Vandergriff Honda was extremely helpful and worked hard to get me a great deal! He is very knowledgeable and provided many options for me to consider. More
by alg
Employees Worked With
Jeromy Pruden
July 05, 2016
Honda CRV - Marcus Jamison is the absolute best! Marcus Jamison is a huge asset to Vandergriff Honda! I thank God for Vandergriff having such excellent service and by far the absolute best Salesman e Marcus Jamison is a huge asset to Vandergriff Honda! I thank God for Vandergriff having such excellent service and by far the absolute best Salesman ever in Marcos. An extremely pleasant experience and not only will I highly recommend him, I will always request to deal with him. What a blessing to have met and done business with Marcus. Keep up the good work! More
by Sandra Smith
Employees Worked With
Marcus Jamison
July 01, 2016
Thank you Mr. Marcus Jamison! Great sales experience that was the fastest and most convenient of all other car buying experience-- both foreign and domestic. Thank you Mr. Marcus J Great sales experience that was the fastest and most convenient of all other car buying experience-- both foreign and domestic. Thank you Mr. Marcus Jamison! More
by Honda_Pilot Dude
Employees Worked With
Marcus Jamison
June 27, 2016
Very good Service Good service and they keep what they promised. I would recommend Wandergrif for friends. The price was fair and the car is running well. Good service and they keep what they promised. I would recommend Wandergrif for friends. The price was fair and the car is running well. More
by Daniel Torres
Employees Worked With
Antonio Salinas
