Vandergriff Hyundai

Bernardo Aquayo is a great asset to Vandergriff Hyundai. He is a well educated and knowledgeable salesperson. He is professional and friendly. After several contacts through the internet, we visited the d He is a well educated and knowledgeable salesperson. He is professional and friendly. After several contacts through the internet, we visited the dealership and asked for Bernardo. He patiently showed us a big selection of Sonata Hybrids. We test drove and he thoroughly explained the vehicle's finer points. After we returned to the dealership, we worked on price. He had each offer that he brought to us printed up so we could see the exact details of the "deal". Although, we did not purchase on the first visit, Bernardo remained friendly and was not pushy. We needed time to look over figures and decide what was best for us. We decided to return several days later and complete the deal on the car. When we called Bernardo to let him know we were coming, he was as friendly and caring as before. He already had the car detailed when we arrived. He had all the paper work from the first visit ready for us to finish dealing. After the price and trade-in value were finally agreed upon, we were ready for the financing portion of the deal where we met with Michael Anderson and Ryan Rios. Everything went smoothly, except where we requested in writing that the 2012 Hyundai Sonata Hybrid battery has lifetime replacement hybrid battery coverage for the original owner because it was not sstated in the glovebox owner's manual. The men scrambled and searched and made calls. When we were satisfied, we finished the deal. Vandergriff has a good team of people that work together to sell their product and get it ready. We had checked out this dealership on bbb.org prior to dealing with this company. They had an A+ rating. More

I am extremely happy with my 2013 Hyundai Sonata purchase. Ms. Maletta Larry was my salesperson. She was knowledgeable, friendly and courteous. This was my first purchase without my husband's approv purchase. Ms. Maletta Larry was my salesperson. She was knowledgeable, friendly and courteous. This was my first purchase without my husband's approval. My experience with other dealerships and sales representatives that were closer to my home; Plano, TX, were not as friendly or seemingly as honest as I found Ms. Larry and the other Staff members. Yes, I would recommend other new car buyers to go Vandergriff Hyundai even if the drive to the dealership is not close. The overall buying experience will be worth the drive. More

Excellent Service received for a reasonable price. I trust Vandergriff Hyundai for all my service needs. Please send in the mail or post more coupons. trust Vandergriff Hyundai for all my service needs. Please send in the mail or post more coupons. More

Ms. Larry is an exceptional sales person, she is very knowledgeable of her product , and helpful, I look forward to helping with my car needs. knowledgeable of her product , and helpful, I look forward to helping with my car needs. More

Maletta was personable and knowledgeable, she listened to my needs and found the perfect car. We had spoken thru email a bit after some test drives and she was able to have everything set up upon my arriva my needs and found the perfect car. We had spoken thru email a bit after some test drives and she was able to have everything set up upon my arrival to make for a quick sale transaction. She has followed up to be sure I am satisfied with my purchase and has made herself available to answer some of the goofy questions I had afterward. Great experience! More

I am still car shopping but found Malettas customer service to far excel any other experience. She is very professional, courteous and helpful. Thank you! service to far excel any other experience. She is very professional, courteous and helpful. Thank you! More

I bought a 2012 Sonata Hybrid from Richard Harvey. The whole experience from start to finish was a very pleasurable. Richard was on the ball even before I got to the dealership. I emailed about the car whole experience from start to finish was a very pleasurable. Richard was on the ball even before I got to the dealership. I emailed about the car I was interested in and set my pre-financing online. So when I got to dealership to test drive the car - all went very smoothly. I would recommend to email or call and ask to deal with Richard Harvey. This dealership and sales person has restored my faith in customer service in buying a car. More

I went into Vandergriff Hyundai on 9/23/12 to buy a I went into Vandergriff Hyundai on 9/23/12 to buy a Hyundai Genesis R Spec. I called them on Thursday to make sure they had the sedan I wanted I went into Vandergriff Hyundai on 9/23/12 to buy a Hyundai Genesis R Spec. I called them on Thursday to make sure they had the sedan I wanted available. They said that they had 3 or 4 of them so I decided to come in on Saturday morning. The person I talked to was Philip Bergeron but he was busy with another customer which was fine. I was greeted by Maletta Larry who asked what I was looking for and I told her the specific vehicle I was looking at and wanted to test drive it. She said great what color am I looking for and I subsequently told her silver or black. She comes back 5 minutes later saying she had a great V6 I could drive. I was very clear that I did not want to drive the V6 I wanted to test drive the R Spec as it was already told to me that they had several. She said that was untrue. She kept pressing me to try to the V6 and when I told her again I did not want to do that, she told me to stop getting argumentative. This is when I mentally checked out and started asking about the price that they posted online. She told me that was with a lot of assumptions. I asked her to show me the assumptions online and she could not. She simply showed me a recklessly done excel rebate sheet. This was an awful experience and I almost gave up car buying until I contacted Van Hyundai who treated me extremely well and I ended up walking away with a GREAT (thank you consumer reports and truecar.com) deal on an R Spec. I worked with Alex Reese there and he was excellent. As for Vandergriff Hyundai and Maletta Larry I would not recommend them to anyone and I plan to file with the BBB due to bait and switch tactics. More

8/16/2012 Lee Allen is a fabulous saleslady! We 8/16/2012 Lee Allen is a fabulous saleslady! We communicated via email, and she was so helpful. She even emailed from home in the evening to make 8/16/2012 Lee Allen is a fabulous saleslady! We communicated via email, and she was so helpful. She even emailed from home in the evening to make sure all my questions were answered. Make sure to find her when looking for your next Hyundai! More

I found Bryce to be very knowledgeable about cars in general and the car I was interested in (an Accent base) in particular. I appreciated that he kept any add-ons from being applied before I had a chan general and the car I was interested in (an Accent base) in particular. I appreciated that he kept any add-ons from being applied before I had a chance to drive the car. The negotiating process was better than I was expecting since it had been 15 years since I bought a car, and was completed in less time than I was expecting. Chris handled the paperwork quickly and was also very knowledgeable, and he also put my mind at ease over a little snafu on my part a couple of days later. I would recommend that after a sale, people be told to keep the plastic tags on the keyless remotes since they contain the key codes to replace a lost key. I had no idea that's what it was and trashed them. Good thing there is a backup system for key codes. Overall, buying my Accent was a pleasant experience and I love the car. I would shop again at Vandergriff's and I hope my service experiences on my new car will be as good. S.Murphy More