Vanguard GMC of Carrollton

Best car buying experience thus far.   Buying anything can be quite overwhelming, but when I tell you this experience was the exact opposite of that. Beyond grateful. I was helped through   Buying anything can be quite overwhelming, but when I tell you this experience was the exact opposite of that. Beyond grateful. I was helped throughout the process by Jeremy Burrell. Thanks Jeremy!! More

Jeremy Burrell is absolutely wonderful! Very knowledgeable and helpful. He'll shoot you straight and put in the work for you! Highly recommend! Very knowledgeable and helpful. He'll shoot you straight and put in the work for you! Highly recommend! More

This dealership is always cleans and welcoming. Jeremy Burrall is the best. He takes his time to hear about what you are looking for and will take time to find what you want. Jeremy Burrall is the best. He takes his time to hear about what you are looking for and will take time to find what you want. More

Smooth Experience from Start to Finish Working with James was a breath of fresh air. He was respectful of my time, transparent about every detail, and genuinely committed to helping me find the right c James was a breath of fresh air. He was respectful of my time, transparent about every detail, and genuinely committed to helping me find the right car—not just making a sale. What really stood out was how attentive and responsive he was. Anytime I had a question, he had a clear answer and made sure I felt comfortable every step of the way. This wasn’t just a transaction—it felt like great customer service the way it should be. If you’re looking for someone who listens, follows through, and actually cares, James is your guy. More

Worked a deal and said good to go the back out on what they told they told More

A bit of warning. This is mainly a pricing review. I found a truck online that had a great 8940.00 discount listed on it. I inquired about it and during multiple conve This is mainly a pricing review. I found a truck online that had a great 8940.00 discount listed on it. I inquired about it and during multiple conversations I asked about dealer addons and was shocked when I was told 4985.00. This included 1495.00 for 2 windows tinted, Nitrogen in the tires, and wheel locks. I can see maybe 799.00 or so but 1495.00. There was another one that was for dings/dents, wheels tires and a few other things for 1995.00. Nothing of which costs the dealer to add. I was afraid to ask if there was a deductible on any of them. Then there was another one for 1495.00 which from what I could gathers was a lo jack tracker of some sort. I was priced right out of the car I wanted and there was no negotiation on these items. For all this, I would probably pay 1995.00, but not 4985.00. I did everything I could to get my trade in value upped somewhat to offset this cost and that didn't help. They didn't understand that I wasn't willing to pay this large cost. The next thing I knew, was they suggested I look at a lsser priced vehicle. I wouldn't have mattered because I wasn't going to pay 4985.00 on top of the price of the car. I can't speak for other people, but apparently there are some that will pay this but not me. That's as far as I got with this dealership, so I can't say anything else as I don't know anything about them. I stupidly deleted the email with the pricing, but if asked they are happy to show it to you. Just received a text with their best deal and it includes the addons. I am unable to upload it but I have names for them now: Vanguard installed options: 1495.00, Vanguard Protect: 1995.00, and Ikon Connect Car: 1495.00. I have figured that one out yet. To top it off, this total doesn't include the 311.00 in sales tax. More

This is for the Sherman location, as that location is not listed. I find a 2020 F150 Lariat listed for $35,298 on CarGurus. Drove almost 1 1/2 hours to look at the truck and work a deal. They told me they we listed. I find a 2020 F150 Lariat listed for $35,298 on CarGurus. Drove almost 1 1/2 hours to look at the truck and work a deal. They told me they were losing money and I would have to pay an extra $2995 for a warranty they added to the truck. When telling them I do not need the warranty, they would not sell the truck at the advertised price and the warranty was added to all vehicles. I did not know you can add warranties to vehicles like they are accessories of some sort. They said they installed it and cannot remove it. I believe there is a term for this called "payment packing" and is very unethical and probably not legal. I would never recommend this place for any business as they are crooks and the reason the car business gets a bad reputation. More