Vanguard Volkswagen

I had been searching for a new used car for over a month and a half, when I came upon a car that was at Charles Maund Imports. I was impressed with the website automatically, with its abundance of informati and a half, when I came upon a car that was at Charles Maund Imports. I was impressed with the website automatically, with its abundance of information about each vehicle and the plethora of pictures. When I decided that one of the vehicles looked like it would be worth a trip to the dealership, I brought my family from Georgetown to Austin to look at the car. When we drove up, we felt right at home. Johnny was a great salesman and was very informative and was more than willing to answer any of our questions, investigate further information about the vehicle, and work with us in our budget. Overall, it was a great experience and we drove the car home that afternoon. I will definitely suggest Charles Maund Imports to friends who are in the market for a great quality used car and who want to deal with welcoming, quality salesmen. More

Our experience purchasing a car from Charles Maund Imports was just fantastic! The asking price more than fair, and the entire transaction felt closer to a conversation with a good & trusted friend. Imports was just fantastic! The asking price more than fair, and the entire transaction felt closer to a conversation with a good & trusted friend. Our experience with Charles Maund definitely stands in contrast to the usual hand wringing, haggling poker game of purchasing a used car. Thanks to salesman Johnny Jarrott and the team for making what had been a very stressful situation with other dealers easy and enjoyable.” Johnny Jarrott is an honest person and a pleasure to deal with. You guys have a customer for life and we are anxious to spread the word about Charles Maund Imports. More

Jack Colp has provided outstanding after-sales support in the fortnight since I purchased a certified pre-owned VW from him. After answering a barrage of questions about the vehicle I was there to see, Jack the fortnight since I purchased a certified pre-owned VW from him. After answering a barrage of questions about the vehicle I was there to see, Jack expertly guided me through the sales process. George Moreno ensured that the potentially stressful financial paperwork was addressed efficiently, with excellent guidance about the benefits of various financing options. Jack has been attentive about responding to post-sale queries, including personally overseeing some work undertaken by the mechanics, even though he could have asked me to liaise with the the department in question on my own. Had I not been so enthusiastic about driving my new car, I am certain that further minor cosmetic work would have been undertaken at no extra cost to me. Overall it was a pleasant, stress-free experience, buying a truly special car. This is the second time I have purchased a vehicle from this highly professional team. It obviously helps that they continue to choose an impressive inventory of used vehicles. To their credit they provide all the benefits of a Volkswagen dealer (certified pre-owned program) without steering you towards a VW if you are looking for something different. I found both vehicles on their website prior to visiting the lot, which definitely saved me time. More

Dealt with Johnny Jarrott no pressure very low key and honest. Bought a king ranch pickup , took for a test drive, told johnny what length of term and payment i wanted and he went to work. He called the honest. Bought a king ranch pickup , took for a test drive, told johnny what length of term and payment i wanted and he went to work. He called the bank and did everything . Closing was easy presented with the warranty and declined in and out in about an hour. More

I was searching for a Beetle, and Marc found me the exact one I wanted. I had financing through my bank, however, he asked if he could try to get me a better deal. He was able to get me a drastically lower one I wanted. I had financing through my bank, however, he asked if he could try to get me a better deal. He was able to get me a drastically lower rate than my bank. The process was so completely easy and hassle free. The price he quoted was the price I paid. He was pleasant, professional and efficient. I never thought buying a car could be so completely easy. The finance guy (forgot his name) was friendly and explained everything to me in simple terms. The whole process took less than an hour and I have more than what I original thought I'd be able to get! Absolutely thrilled with the staff, and would highly recommended this dealership to anyone! Thanks so much, guys, you took the "ugh" out of car shopping! Can't wait to buy my next car with Charles Maund! More

Firstly, the place was very easy to find, and there was no wait when I got there. It was as if they were waiting to see me, so that was really nice. The paperwork was easy, quick, and painless, and Johnny no wait when I got there. It was as if they were waiting to see me, so that was really nice. The paperwork was easy, quick, and painless, and Johnny and the other employees were very friendly and trustworthy. More

It was late in the evening when I went to look at used Honda Civic Hybrid. Johnny showed the car. He was very friendly, courteous and patient. He gave a good deal too. He has lot of sales experience and h Honda Civic Hybrid. Johnny showed the car. He was very friendly, courteous and patient. He gave a good deal too. He has lot of sales experience and he knows very well how to deal with the customers. I would recommend to meet Johnny if anyone is planning to buy a used car and ofcourse MaundImports used car facility too. More

The process was very quick and easy and I felt I got a really good price. Johnny was very friendly and easy to work with. My only complaint was that I began having problems with the car less than a week really good price. Johnny was very friendly and easy to work with. My only complaint was that I began having problems with the car less than a week after purchase. The work cost over $700. Otherwise, service was good. More

Our experience with Marc Smith and Charles Maund Volkswagen was EXCEPTIONAL !!! We have purchased many automobiles and this was by far the most pleasant purchase we have ever had. From the first p Volkswagen was EXCEPTIONAL !!! We have purchased many automobiles and this was by far the most pleasant purchase we have ever had. From the first phone contact to the final delivery we have been more than pleased with the professional approach, the attention to detail and their concern for our complete satisfaction. We have told our family and friends that if they need any automobile, they should contact Marc and Charles Maund Volkswagen. Our thanks to them and our best wishes for their continued success, Bob and Peg Gerrie More

Johnny Jarrott was courteous and friendly from the beginning to the end, I was very happy with the amount of information about the vehicle that was made available to me when I visited the dealership, beginning to the end, I was very happy with the amount of information about the vehicle that was made available to me when I visited the dealership, and they had what I was looking for. The sales team was top notch, as well as the other group that handles the credit, they were effective in getting me the credit I needed to make the purchase. More