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Vanguard Volkswagen

Austin, TX

Overview
Employees
Reviews
Vehicles
4.0
341 Reviews
At Vanguard Volkswagen, we’ve built our dealership around one simple idea: respect the customer’s time, intelligence, and expectations. Located in the heart of Texas, we serve drivers who want more than just a transaction—they want clarity, efficiency, and a team that actually follows through. Whether you’re purchasing a new Volkswagen, shopping our carefully selected pre-owned inventory, or servicing your vehicle, our focus is delivering a straightforward, professional experience from start to finish. We believe buying a car shouldn’t feel complicated or pressured. That’s why our team is trained to provide transparent information, real numbers, and a process that moves at your pace. No games, no confusion—just a clear path to the right vehicle for you. Our Service Department is a major reason customers continue to choose Vanguard Volkswagen. With factory-trained technicians, modern diagnostic equipment, and a commitment to doing the job right the first time, we make maintaining your vehicle simple and reliable. Many of our customers return again and again because they trust the consistency and efficiency we deliver. What truly sets us apart is our culture. We invest heavily in our people so they can deliver a higher level of service to you. That means better communication, faster response times, and a team that takes ownership of your experience—not just the sale. At Vanguard Volkswagen, we’re not focused on one-time transactions. We’re focused on long-term relationships, repeat business, and becoming the dealership you rely on for years to come. Experience the difference of a dealership that’s built with intention.
Contact Dealership

6900 Burnet Rd

Austin, TX

78757

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Showing 341 reviews

June 20, 2026

Reggie is fantastic, we had a few issues but he was able to get things right to the best of his capabilities and i greatly appreciate him getting my son into his vehicle before my vacation. Thank you Reggie More

by luckeyjasmine1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2026

Very fast and responsive once I got ahold of them, which took a bit, but they were fantastic. More

by jburgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
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Jun 17, 2026 -

Vanguard Volkswagen responded

Thank you so much taking the time to review us! Chris Smith has been a huge asset to the team. We were understaffed for a short time and are now fully staffed with our service team's contact info on the website so hopefully you won't have any trouble getting in touch with us next time :)

June 13, 2026

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by RTBEGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smith
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Jun 13, 2026 -

Vanguard Volkswagen responded

Thank you for your 5-star review! We sincerely appreciate your support and are thrilled that you had a great experience with us. Thank you for choosing us, and we look forward to assisting you again in the future!

June 12, 2026

Jose was really helpful and all the process was really fast , I really appreciate the way he helped me to get my dream car More

by Jonathanpascual800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Vanguard Volkswagen responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Jose was able to make the process fast, easy, and enjoyable for you. Helping our customers find their dream car is what we strive for every day, and we're glad Jose delivered that experience. Congratulations on your new vehicle and thank you for choosing us. We hope you enjoy your dream car for many years to come!

June 12, 2026

Service tech was very clear and helpful. Communication was excellent. Car was taken care of and returned. More

by ROOHAN.JABBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 13, 2026 -

Vanguard Volkswagen responded

Thank you for taking the time to leave us a review! We're delighted to hear that our service technician was clear, helpful, and kept you well informed throughout your visit. Excellent communication and quality service are top priorities for our team, so it's great to know your vehicle was well taken care of and returned to you promptly. We truly appreciate your business and look forward to serving you again in the future!

June 12, 2026

Jason my service writer has been exceptionally helpful each time I need help - he has supported me with 2 vehicles More

by k.dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, service
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Jun 13, 2026 -

Vanguard Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that Jason has been exceptionally helpful and has consistently provided great service for both of your vehicles. We truly appreciate your trust and loyalty. Jason takes great pride in helping our customers, and we're glad he continues to make your service experiences a positive one. Thank you for choosing us, and we look forward to assisting you with all your future automotive needs!

June 12, 2026

Jason my service writer - the BEST - he provides impeccable service - he has historically helped me maintain two cars ! More

by k.dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
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June 10, 2026

I took my car for the 30000 miles service, they never mentioned a tire rotation until now. My car was not washed or cleaned in the inside and they took about 3 hours to have my car ready. More

by ALE_VELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2026

I bought a used car and drove it home . The next day the car did'nt start .I called Jose and he told me to bring it back .i towed the car back to them.I came back in a couple of days and t More

by m.salama
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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June 06, 2026

Reggie's service was top notch. He is the main reason I would go back to Vanguard. More

by Ratorini
Recommend Dealer
Yes
Employees Worked With
Reggie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Vanguard Volkswagen responded

Thank you so much for your kind review! We're thrilled to hear that Reggie provided you with top-notch service and made such a positive impression.We'll be sure to share your comments with him. At Vanguard, we strive to deliver an outstanding experience for every customer, and it's wonderful to know that Reggie earned your trust and loyalty. We truly appreciate your business and look forward to serving you again in the future!

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