Vanguard Volkswagen
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Friendly, thoughtful and attention to detail.Worked with Friendly, thoughtful and attention to detail. Worked with us on price and fees. Great follow through and care. Looking forward to meeting the servi Friendly, thoughtful and attention to detail. Worked with us on price and fees. Great follow through and care. Looking forward to meeting the service department staff when first check up rolls around. More
Went with a friend that told me about the great service he had received when buying his car from Daniel. I had previously visited another Volkswagen dealership, but after talking with Daniel I was sold an he had received when buying his car from Daniel. I had previously visited another Volkswagen dealership, but after talking with Daniel I was sold and left with my new car. Great customer service!!! More
Daniel Bobadilla is by far our person to go to, always nice and always willing to help out! The first time he helped us with our VW GTI and our second time he helped with our MINI. We’ll definitely keep g nice and always willing to help out! The first time he helped us with our VW GTI and our second time he helped with our MINI. We’ll definitely keep going to him, he makes the impossible, possible. Their financing department is also very helpful and straightforward with everything and always willing to work with you. Highly recommend Charles Maund Volkswagen, the nicest people I have worked with! More
Alexander is such a delight to meet! My husband and I came by after closing and Alexander was more than willing to help us. He immediately gave us his contact information, set up a date and time to mee came by after closing and Alexander was more than willing to help us. He immediately gave us his contact information, set up a date and time to meet. In less than a week, we were set in our new Volkswagen! More
I can’t say enough about the customer service, no customer care, Dan gave us. The amount of time he spent with my wife explaining the minutia of the technology in the Atlas was so beyond any expectat customer care, Dan gave us. The amount of time he spent with my wife explaining the minutia of the technology in the Atlas was so beyond any expectation we had. I’ve purchased a lot of cars in my life and have had the normal and frequent “less than satisfactory” experiences. That was not here nor with him. It was a first for me and for my wife to have the concern for the experience but ensuring we understood what we were receiving for the tens of thousands of dollars we were spending. Obviously, we will share with others what we experienced with him and the whole team at Charlie Maude. Great job and thanks again for everything. More
Charles Maund provided a really great experience from start to finish! Alexander was was very patient, polite, and very helpful with assisting me with making the best decision on my purchase. Thanks! start to finish! Alexander was was very patient, polite, and very helpful with assisting me with making the best decision on my purchase. Thanks! I’d recommend them to anyone. More
Alexander Morataya, the salesman, and Kenneth Alumbaugh the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, fri the Finance Manager were so incredibly pleasant to work with! I never have dealt with a sales person and finance manager that were as personable, friendly, great attitude and professionalism as Mr. Morataya & Mr. Alumbaugh! Highly recommend Alexander Morataya, Kenneth Alumbaug and entire team at Charles Maund Volkswagen. Charles Maund Volkswagen definitely earned my loyalty, they play NO games and truly cares about their customers more than making a sale. Again, I highly recommend Alexander Morataya the salesman or Charles Maund Volkswagen at Burnet Rd. as your dealer to go to if looking for a new VW! More
Billy was great to work with, super understanding of a difficult schedule, friendly and was genuinely interested in trying to get you a good deal. Would definitely buy again from him! difficult schedule, friendly and was genuinely interested in trying to get you a good deal. Would definitely buy again from him! More
Billy, the salesman, was so incredibly pleasant to work with! I never have dealt with a sales person that was as personable and friendly as he is! Highly recommend him as your guy to go to if looking for a with! I never have dealt with a sales person that was as personable and friendly as he is! Highly recommend him as your guy to go to if looking for a new car!! More
Billy was awesome to work with! He made it very easy to test drive and buy our car during the pandemic. We couldn’t have asked for better service. test drive and buy our car during the pandemic. We couldn’t have asked for better service. More



