Vanguard Volkswagen

The first time we went the salesperson was not Helpful at all, but second time we went, Caleb was great! He was very friendly and attentive. We felt like he knew what we were asking. The only reason I did no all, but second time we went, Caleb was great! He was very friendly and attentive. We felt like he knew what we were asking. The only reason I did not give dealership 5 stars was there was no flexibility on pricing. We know it’s hard in this economy but a good show of faith for flexibility would have been nice. More

Excelente atención, llegue un poco tarde antes de cerrar y siempre estuvieron atentos ayudarme, los felicito por esa atención al Cliente es excelente. y siempre estuvieron atentos ayudarme, los felicito por esa atención al Cliente es excelente. More

We were very pleased with Alexander and the dealership as a whole. They worked with us to meet our needs on a time crunch! Thank you!! a whole. They worked with us to meet our needs on a time crunch! Thank you!! More

I would say top of the line service provided by Alexander morataya, really, his professionalism, dedication knowledge made our buying a lot easier, I really recommend him. Un servicio espectacular el que no morataya, really, his professionalism, dedication knowledge made our buying a lot easier, I really recommend him. Un servicio espectacular el que nos dio Alexander Morataya, su professionalismo, dedicacion, carisma, y conocimiento hizo nuestra compra mas facil y comoda, gracias por todo tu esfuerzo, mereces un aumento y mucho mas. More

Horrible service. Scheduled an appointment, spent 1+ hours driving for my appointment then found out upon arrive “the repair man was not in the shop.” They told me to come back the following week for ze hours driving for my appointment then found out upon arrive “the repair man was not in the shop.” They told me to come back the following week for zero discount. Would never recommend anyone to this dealership. More

I had one of the best sales experiences with my wife, felt unrushed not pressured.. took the time to test drive all the vehicles we were looking into.. and selected the ones we wanted after hesitating a felt unrushed not pressured.. took the time to test drive all the vehicles we were looking into.. and selected the ones we wanted after hesitating a lot since the VW has a rich lineup and the choices can be confusing.. I had a little bump at the financing but their GM steped up and fix it.. You can be assured you will be taken care of... More

Working with Billy was easily the best car-buying experience I've had in my nearly 20 years of buying cars, from Fords and Mercedes to Land Rovers and SAABs (if anyone remembers those!). He'd done so experience I've had in my nearly 20 years of buying cars, from Fords and Mercedes to Land Rovers and SAABs (if anyone remembers those!). He'd done so much legwork before I ever set foot in the dealership, by the time I got there all they needed to do was double-check my trade-in, let me take the car I'd selected out for a spin, and finalize the paperwork. And I know everyone approaches it differently, but Billy also took great care to help me feel safe and not like a crazy person for still wearing my mask. I also liked the cool new interactive desktop in finance for the signatures, and the flash drive for my records instead of a ton of paperwork. I'd come back here in a heartbeat and will keep VW at the top of my list next time thanks to a terrific experience this time. Thank you Billy and Charles Maund VW, I'm so happy with my new Atlas! More

Ryan made this process so seamless through his expert knowledge of the vehicles, programs, and financing available to me. I came into the dealership to service my 2018 Passat and left with a 2022 Taos - knowledge of the vehicles, programs, and financing available to me. I came into the dealership to service my 2018 Passat and left with a 2022 Taos - the best day! I will 100% continue to service and buy my cars from Charles Maund VW! More

The staff was super kind and willing to work with me in order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me durin order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me during the whole process. :) More

Billy was phenomenal to work with in purchasing our new ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. No pressure, really straightforward and easy to work with. Very knowledgeable about the vehicle, safety features, etc., as well. Highly recommend! More