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Vanguard Volkswagen

Austin, TX

4.5
289 Reviews

6900 Burnet Rd

Austin, TX

78757

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289 Reviews of Vanguard Volkswagen

January 25, 2022

Found the car I was looking for quickly, especially given the long order times. Paperwork was really quick and was probably in and out within an hour. More

by eochoa260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Ryan Wong
January 22, 2022

I worked with Billy and Pedro. Both were very professional, friendly and honest. It's my first time buying a car in the US and it took me months to find a dealership that is willing to listen to More

by Erik
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Gallardo, Billy Hankey
January 21, 2022

Super friendly staff, knowledgeable and helpful. Very responsive and available to talk when needed. Also got me in and out quickly. More

by coward.katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
January 19, 2022

The dealership was so helpful throughout my entire lease and purchasing process. Whenever I had a question or needed maintenance done on my car, Charles Maund VW helped me take care of everything so quickly More

by catbuechler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
January 13, 2022

Billy was knowledgable, relatable, a good communicator and applied no pressure at all. Good buying experience. More

by VW OwnerTX
Recommend Dealer
Yes
Employees Worked With
Billy Hankey
January 07, 2022

They have been very helpful through two issues that were not really their problem. Very thankful for them! More

by Codi B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brant Palumbo, Kenneth Alumbaugh, Caleb Gutierrez
January 04, 2022

Caleb was great to work with. He was very friendly and helpful, both before and after the sale. I would highly recommend Caleb and the team at Charles Maund Volkswagen. More

by JohnB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gutierrez
December 23, 2021

Caleb was very helpful and attentive he help me find the perfect vehicle for my wife More

by koke0325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bent, Kenneth Alumbaugh, Caleb Gutierrez
December 05, 2021

Jethrow Palacio was helpful and made my purchase of my 2021 Jetta smooth and easy it was the fast time I have ever spent in a dealership the whole process was done in 1 and half hours I would recommend th More

by Joshua.m.barton75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jethrow Palacio, Kenneth Alumbaugh
September 13, 2021

Caleb was extremely friendly, helpful and professional. He seeks opportunities to satisfy his client and educate them on deals and services. Wish him the best More

by Ben Nassri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gutierrez