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Vanguard Volkswagen

Austin, TX

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rated
291 Reviews

6900 Burnet Rd

Austin, TX

78757

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291 Reviews of Vanguard Volkswagen

February 17, 2022

I had the best car purchase experience with Will. He was easily accessible both at the dealership and by phone, email, and text. He was always cheerful, patient at answering all my questions without More

by Julie A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cole
Mar 23, 2022 -

Vanguard Volkswagen responded

Thank you for your feedback! We are happy to inform you that we are currently remodeling! Make sure to stop by and say hello to William on your next visit, he will be happy to show you around our new offices!

January 28, 2022

I located my new Atlas at this dealership and contacted Ryan Wong who was very helpful from the very beginning. More

by Glo_ria22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Ryan Wong
January 25, 2022

Found the car I was looking for quickly, especially given the long order times. Paperwork was really quick and was probably in and out within an hour. More

by eochoa260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Alumbaugh, Ryan Wong
January 22, 2022

I worked with Billy and Pedro. Both were very professional, friendly and honest. It's my first time buying a car in the US and it took me months to find a dealership that is willing to listen to More

by Erik
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Gallardo, Billy Hankey
January 21, 2022

Super friendly staff, knowledgeable and helpful. Very responsive and available to talk when needed. Also got me in and out quickly. More

by coward.katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
January 19, 2022

The dealership was so helpful throughout my entire lease and purchasing process. Whenever I had a question or needed maintenance done on my car, Charles Maund VW helped me take care of everything so quickly More

by catbuechler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wong
January 13, 2022

Billy was knowledgable, relatable, a good communicator and applied no pressure at all. Good buying experience. More

by VW OwnerTX
Recommend Dealer
Yes
Employees Worked With
Billy Hankey
January 07, 2022

They have been very helpful through two issues that were not really their problem. Very thankful for them! More

by Codi B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brant Palumbo, Kenneth Alumbaugh, Caleb Gutierrez
January 04, 2022

Caleb was great to work with. He was very friendly and helpful, both before and after the sale. I would highly recommend Caleb and the team at Charles Maund Volkswagen. More

by JohnB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gutierrez
December 23, 2021

Caleb was very helpful and attentive he help me find the perfect vehicle for my wife More

by koke0325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bent, Kenneth Alumbaugh, Caleb Gutierrez