
Vanguard Volkswagen
Austin, TX

Filter Reviews by Keyword
By Type
291 Reviews of Vanguard Volkswagen
The staff was super kind and willing to work with me in order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me durin order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me during the whole process. :) More
Billy was phenomenal to work with in purchasing our new ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. No pressure, really straightforward and easy to work with. Very knowledgeable about the vehicle, safety features, etc., as well. Highly recommend! More

Absolutely LOVED my experience at Charles Maund VW! I loved working with Alexander! HE IS THE BEST! EL MEJOR! Since the minute I walked in it was clear he was willing to go the extra mile to make sure th loved working with Alexander! HE IS THE BEST! EL MEJOR! Since the minute I walked in it was clear he was willing to go the extra mile to make sure that I was getting the deal that worked for me. I went to other VW dealerships but once I got to Charles Maund it was clear that I didn’t need to look further. 200% RECOMMENDED! More
Working with Ryan was super way and comfortable. The location is clean, easy to get to and welcoming. Every person that I interacted with was kind and helpful. location is clean, easy to get to and welcoming. Every person that I interacted with was kind and helpful. More
Ryan was helpful and answered all of our concerns with patience. He genuinely cared for our needs and was yhorough in demoing the features. Great experience all around! patience. He genuinely cared for our needs and was yhorough in demoing the features. Great experience all around! More

Between Alexander, Ken (finance), and the Sales Manager (sorry forgot his name), it was a great, easy, streamlined process. Letting me and my wife come in at different times to complete the purchase was gr (sorry forgot his name), it was a great, easy, streamlined process. Letting me and my wife come in at different times to complete the purchase was great since she worms late. The team not being pushy or to "sales" was another big part of buying from here. Going to be coming back for sure! More
Down to earth, no pressure, helpful and a great sense of humor. I needed assistance after my purchase and William was receptive. Great experience with him🙂 humor. I needed assistance after my purchase and William was receptive. Great experience with him🙂 More
Great process start to finish. Found the exact car I wanted and setup everything by email. Setup a day and time to purchase the vehicle and was a quick and painless process. Ryan also did a thorough j wanted and setup everything by email. Setup a day and time to purchase the vehicle and was a quick and painless process. Ryan also did a thorough job of walking me through the vehicle before leaving. More
Alexander was an absolute joy to work with. He made the car buying experience incredibly easy, and if I buy another car in the future, it will definitely be from him. Plus, I’m referring him to friends and car buying experience incredibly easy, and if I buy another car in the future, it will definitely be from him. Plus, I’m referring him to friends and family who are looking to purchase a VW. More