Vanguard Volkswagen

I had one of the best sales experiences with my wife, felt unrushed not pressured.. took the time to test drive all the vehicles we were looking into.. and selected the ones we wanted after hesitating a felt unrushed not pressured.. took the time to test drive all the vehicles we were looking into.. and selected the ones we wanted after hesitating a lot since the VW has a rich lineup and the choices can be confusing.. I had a little bump at the financing but their GM steped up and fix it.. You can be assured you will be taken care of... More

Working with Billy was easily the best car-buying experience I've had in my nearly 20 years of buying cars, from Fords and Mercedes to Land Rovers and SAABs (if anyone remembers those!). He'd done so experience I've had in my nearly 20 years of buying cars, from Fords and Mercedes to Land Rovers and SAABs (if anyone remembers those!). He'd done so much legwork before I ever set foot in the dealership, by the time I got there all they needed to do was double-check my trade-in, let me take the car I'd selected out for a spin, and finalize the paperwork. And I know everyone approaches it differently, but Billy also took great care to help me feel safe and not like a crazy person for still wearing my mask. I also liked the cool new interactive desktop in finance for the signatures, and the flash drive for my records instead of a ton of paperwork. I'd come back here in a heartbeat and will keep VW at the top of my list next time thanks to a terrific experience this time. Thank you Billy and Charles Maund VW, I'm so happy with my new Atlas! More

Ryan made this process so seamless through his expert knowledge of the vehicles, programs, and financing available to me. I came into the dealership to service my 2018 Passat and left with a 2022 Taos - knowledge of the vehicles, programs, and financing available to me. I came into the dealership to service my 2018 Passat and left with a 2022 Taos - the best day! I will 100% continue to service and buy my cars from Charles Maund VW! More

The staff was super kind and willing to work with me in order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me durin order to get me into the car I really wanted. It didn’t feel like the typical car buying experience! Ryan was super helpful and patient with me during the whole process. :) More

Billy was phenomenal to work with in purchasing our new ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. ID.4. He was super prompt in setting up an appointment and quick to communicate and answer questions throughout the test driving and buying process. No pressure, really straightforward and easy to work with. Very knowledgeable about the vehicle, safety features, etc., as well. Highly recommend! More

Absolutely LOVED my experience at Charles Maund VW! I loved working with Alexander! HE IS THE BEST! EL MEJOR! Since the minute I walked in it was clear he was willing to go the extra mile to make sure th loved working with Alexander! HE IS THE BEST! EL MEJOR! Since the minute I walked in it was clear he was willing to go the extra mile to make sure that I was getting the deal that worked for me. I went to other VW dealerships but once I got to Charles Maund it was clear that I didn’t need to look further. 200% RECOMMENDED! More

Working with Ryan was super way and comfortable. The location is clean, easy to get to and welcoming. Every person that I interacted with was kind and helpful. location is clean, easy to get to and welcoming. Every person that I interacted with was kind and helpful. More

Provide good and convenient service for the customer. It is a good place to shop for new or used vehicles. Would recomend to my friends is a good place to shop for new or used vehicles. Would recomend to my friends More

Ryan was helpful and answered all of our concerns with patience. He genuinely cared for our needs and was yhorough in demoing the features. Great experience all around! patience. He genuinely cared for our needs and was yhorough in demoing the features. Great experience all around! More

Between Alexander, Ken (finance), and the Sales Manager (sorry forgot his name), it was a great, easy, streamlined process. Letting me and my wife come in at different times to complete the purchase was gr (sorry forgot his name), it was a great, easy, streamlined process. Letting me and my wife come in at different times to complete the purchase was great since she worms late. The team not being pushy or to "sales" was another big part of buying from here. Going to be coming back for sure! More