Vanguard Volkswagen

I had a fabulous experience purchasing my new ACS. I had been working with a few other dealerships across the Austin and Dallas area to try to find my new car. Once I contacted Charles Maund I was immediate been working with a few other dealerships across the Austin and Dallas area to try to find my new car. Once I contacted Charles Maund I was immediately promised that if I went to look at my car with them they would beat whatever price I was previously offered on the same vehicle through other dealers. I decided to give it a try with some hesitation due to prior experience with Charles Maund Toyota for my prior vehicle. To be honest I wasn’t expecting to walk away in my dream car. Carlos didn’t lead me astray, he had the vehicle I wanted to look at ready for me when I got there and beat the other offers I had received. I enjoyed not having to haggle to get a deal and appreciated the transparency (it goes a long way). Carlos was honest and upfront through the whole process and the good service didn’t stop there. The whole finance process was one of the easiest and quickest experiences I’ve had as well. I had added in window tint for my new car when I signed the contract and while the tint wasn’t done properly, Carlos has offered to have it fixed twice and to ensure that it will be done properly. While it is a slight inconvenience, his willingness to work with me even after the sale means a ton! Most people would brush it off because the sale is done but Carlos has set up another time for me to have the issue addressed promptly. I have appreciated my entire experience with Charles Maund. While the tint is less than ideal, the fact that they are so willing to make it right speaks for itself. More

I have purchased many cars in the past, but I have to say that Carlos made the entire process seamless! Recommend Carlos 100 percent every time! that Carlos made the entire process seamless! Recommend Carlos 100 percent every time! More

We had a great experience purchasing our Tiguan. The car is exactly what we hoped for and Carlos was an amazing salesman. He was informative and personable and listened to exactly what we wanted. I’ve been is exactly what we hoped for and Carlos was an amazing salesman. He was informative and personable and listened to exactly what we wanted. I’ve been to too many dealers where we felt pressured but we didn’t have that experience here at all. I have nothing bad to say about our experience here and I look forward to servicing my car here. More

I had an excellent sales and purchase experience. I was very happy with the entire experience that was quick, painless, and offered fair deal. Highly recommend Ryan Wong. very happy with the entire experience that was quick, painless, and offered fair deal. Highly recommend Ryan Wong. More

Nothing but the best people, fast and simple. Their #1 priority was to make sure I was happy with my vehicle and with my deal!! priority was to make sure I was happy with my vehicle and with my deal!! More

I can not recommend Billy Hankey enough. Hands down the best salesperson I've ever worked with. He was very transparent with the process and made me feel right at ease. best salesperson I've ever worked with. He was very transparent with the process and made me feel right at ease. More

Alexander was very helpful and nice, he was also very patient and managed all the details very carefully. It was specially helpful that he speaks Spanish 👍 patient and managed all the details very carefully. It was specially helpful that he speaks Spanish 👍 More

Ryan Wong did a great job explaining all the features of the vehicle. He was quick to respond to any question I had. He is a great addition to the C. Maund team. Highly recommend. the vehicle. He was quick to respond to any question I had. He is a great addition to the C. Maund team. Highly recommend. More

Charles Maund has fair pricing, quick service, and one of the most genuine sale staff I’ve ever had the pleasure of dealing with. Thank you Alexander! the most genuine sale staff I’ve ever had the pleasure of dealing with. Thank you Alexander! More

I love my bright new red VW Jetta and Billy Hankey was just awesome! Very helpful, patient and never pushy with the sale. Totally recommended! just awesome! Very helpful, patient and never pushy with the sale. Totally recommended! More