Vann York Nissan

Great Service Experience The end of September, I took our Nissan Murano to Vann York High Point Nissan for a safety inspection. I was very, very pleased with the service to my The end of September, I took our Nissan Murano to Vann York High Point Nissan for a safety inspection. I was very, very pleased with the service to my car and the way I was treated. And the cost was very reasonable. Bottom line: When Josh opened the hood, he discovered that squirrels had built a fairly large nest on top of the motor and stored nuts inside the motor. Previously, we had been in the Western part of North Carolina at a place where we could not put the car in the garage; the driveway is steep and the front of our car would drag on the concrete of the driveway. Wes Arnold, Service Advisor, was the best in getting me through this upsetting situation. When it became clear that it would take more than the time required for a safety inspection, he quickly arranged a loaner for me and helped me move grandchildren car seats and other items I would need in case servicing took longer than one day. He was calm, just what I needed, but more, he was very competent and was able to explain clearly what had happened and what was needed to fix the car. Wes is very customer oriented. Josh is a miracle car mechanic. He repaired everything and we've not had any trouble at all with the car. It's been just over 3 weeks since the car was repaired. Wes Arnold went beyond what was required. In explaining the possible source of the squirrels, my husband mentioned our difficulty in getting the car into the garage because of the front scraping on the steep driveway. When we picked up the car, Wes remembered that problem; he asked if we would like to have them remove the fiberglass air damper (?). They were able to remove it quickly and without damaging our car. Best part: not long ago we returned to Western North Carolina. Our car now goes into the garage without any problem. Thank you Wes. More

I'll be back!! Super, super, super people to deal with. Glenn Allen is wonderful. I highly recommend Vann York Nissan. Even if they do not have what you are looking Super, super, super people to deal with. Glenn Allen is wonderful. I highly recommend Vann York Nissan. Even if they do not have what you are looking for on the lot, they will find it for you. More

Certified pre-owned you pay more for nothing! I bought a 2013 certified pre-owned Nissan Altima 3.5 on 4/21/2015,when I got it they gave me one key and remote said that was it and then when I got I bought a 2013 certified pre-owned Nissan Altima 3.5 on 4/21/2015,when I got it they gave me one key and remote said that was it and then when I got home my husband told me that by the first oil change that I would have to buy tires for the back.so I looked online and by their 167 point inspection found out that they owed me a key and had to fix a busted place in front bumper and they put 2 tires on and said that it was just a tad out of line the other 2 tires they said would pass,and they would in spots,I didn't know that when it came time to rotate them that when I left my car sounded different and when I put on breaks it was louder so I took it back and Chris lawing told me he could get them 10% off 424.80 and said no I wanted to talk to human relations he told me that was his next step, and everybody was out of town that he would call me on Monday ,I had to call leave a voice mail and steel had to call back next day.Chris told me to call trey Powell the next morning being I had so much trouble it would be better coming from me, trey said he do 15% off it would be 435.27,I told him that a car with less than 7000 miles should not have to have tires ,then asked if he could help with something else and I told I wanted to talk to human relations I talked with her helper 2-3 times then I got to talk to her ,she gave me a price of 396.00 I based her to talk to Greg York old me I would have to talk to Paula that they don't have his number ,talk to Paula and she told me that Greg was out town and she would talk to trey and yovnne and that they would call me. Can't wait to see if I get a call . a lot of my miles was them doing what they should have done and cleaning up their mistakes like not enough clear coat on bumper ,put on wrong window vents had to remove and melted weather strip and replace it .got touch up paint pearl white they gave me glacier white good thing my husband didn't use it I told him that the invoice said glacier white. Another trip, Oh by the way we ran out of gas on test drive had not asked to let my husband drive we would been in middle of west green, the man brought us an empty gas can we had to get in his car and then they went back to get the car,I told my husband it was omen that maybe I should wait,but I liked he car won't make that mistake!!! I'm steel not through ,maybe this is for my fox 8 cares paid total cash price deliverd 21,931.58 paid in full they don't care More

Their mistake costs me $431 Bought a 2015 Murano from them, love the car, hate how they screwed me over. The deal we settled on was fine, but they were to buy my leased car and m Bought a 2015 Murano from them, love the car, hate how they screwed me over. The deal we settled on was fine, but they were to buy my leased car and make the last payments. They didn't do the math right and there was $431 left to be paid. They admitted that they made the mistake but I signed the form stating that I would pay any difference if there was any thing left, or that they would pay me any that was over. The amount that i gave them was correct ($39 over actually), but they didn't do the math right and a few weeks later called me in so that i could pay for their mistake. Admitted that it was their mistake, but focused on the form I signed and that if they paid more that I would get that money back. I couldn't figure out how they say that I have to pay for their mistake, but threatened me with having to pay it all then instead of them being SO generous and lumping it into my payments. After arguing with them for over an hour, i had to take their deal or cough it up in some chunk at some point. The fact that they made several mistakes during the deal and signing papers was bad enough as it was, but to not change the paperwork to reflect their mistake and charging ME for THEIR poor math, is reason enough for me to drive to Greensboro or Winston and to NEVER do business with such a dirty dealing company! Be warned if you decide to buy from here! More