Vara Chevrolet
San Antonio, TX
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Took my 2016 Silverado in for what was hopefully warranty work. The gentleman checking me in went on a rant about vehicle warrantees and how inconvenient they are to work with. Oh and how incredibly busy the work. The gentleman checking me in went on a rant about vehicle warrantees and how inconvenient they are to work with. Oh and how incredibly busy they were today. 5 1/2 hours later I still had not heard back, so I called. I was told by a young lady that the transmission checked out fine,so now they were going to have someone else look at it. Transmission? I didn't leave it there for transmission work. I left it there because there is a big wobble in the front at speeds over 70 mph. I never said the word transmission or eluded to transmission issues. They never even looked at the front end after five and a half hours. I told them I was coming to get my truck NOW. When I arrived, they had to track my keys down. I was prepared to argue about the mandatory $140 fee to just check the truck. In their favor, they did not try to charge me. A completely wasted trip and wasted day. I will not be using them again. More
Joseph Barrera at Vara Chevrolet is an awesome salesman. He is very helpful with the while buying process. He’s friendly, kind patient and understanding. We gave him a price range and he stuck to that. We L He is very helpful with the while buying process. He’s friendly, kind patient and understanding. We gave him a price range and he stuck to that. We Love our vehicle! I will (have) recommend him to all my family and friends. As soon as I’m done paying this vehicle I plan to purchase another. More
Jacob Limon was helpful. He listen to my needs and what I have in budget to work with. I appreciate his kindness and knowledge of the vehicles. He listen to my needs and what I have in budget to work with. I appreciate his kindness and knowledge of the vehicles. More
Business with courtesy and upfront truth. Explaining all parts of contract thoroughly. Answered all our questions with no hesitation, friendly atmosphere. Explaining all parts of contract thoroughly. Answered all our questions with no hesitation, friendly atmosphere. More
Staff was friendly, knowledgeable and accommodating. They helped me get a vehicle I liked while I was pressed for time. Would recommend to anyone looking for a vehicle. They helped me get a vehicle I liked while I was pressed for time. Would recommend to anyone looking for a vehicle. More