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Varsity Ford
Ann Arbor, MI
1,477 Reviews
Varsity Ford is everything you expect a dealership to be - and more. With our newly remodeled state of the art facility, you will be surrounded by technology and comfort. Customer satisfaction is our number one priority.
Varsity Ford has the largest inventory of New Ford vehicles in the State of Michigan. Only Ford Motor Company itself has more! We have a huge selection of Ford Certified Pre-Owned vehicles along with other Makes & Models to suit your needs.
Working as a team to best serve our customers Varsity Ford as earned the 5 most prestigious awards through Ford Motor Company:
-Presidents Award
-Triple Crown
-Partners In Quality
-Ford One Hundred Club
-Employee Excellence
Our team strives to give each customer an excellent experience whether they are getting an oil change or buying a new vehicle. We work hard to get you the best deal with all the incentives and rebates Ford has to offer. We also offer more on your trade than any other dealer! When it comes to great deals and treatment from a Ford dealership think Varsity Ford First and Varsity Automotive Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,477 reviews
November 29, 2023
Tony Madison did an excellent job of putting me into a new F150. Tony was always there to take my phone calls and answer my questions. He is very knowledgeable, and he made the truck buying experience en new F150. Tony was always there to take my phone calls and answer my questions. He is very knowledgeable, and he made the truck buying experience enjoyable. He explained everything and made sure I was satisfied with the purchase before I left the dealership. Tony is the best salesman that I've had the pleasure of working with. I will recommend him to my friends and relatives that are looking for a Ford vehicle. Thank You Tony. More
by martin0303504
Employees Worked With
Tony Madison, Tony Madison
November 25, 2023
Shannon worked hard to find the very best deal for me. He took his time, reviewed all rebates, and found that best deal for my wife and myself. He explained all the functions of the new vehicle, quickly g He took his time, reviewed all rebates, and found that best deal for my wife and myself. He explained all the functions of the new vehicle, quickly got through the paperwork, and we are on our way to enjoying this beautiful 2023 vapor blue Ford escape. What a great experience! Thank you More
by cwagner1056
Employees Worked With
Shannon Catlett
November 18, 2023
I got 3 vehicles from them in the past. I recently sent my coworker to them and he ended up getting a new truck from them. I emailed them with his name before he showed up there telling the I recently sent my coworker to them and he ended up getting a new truck from them. I emailed them with his name before he showed up there telling them he was coming. After he got his truck they refused to honor their referral bonus. I don't plan on giving them any business again in the future. More
by jeff.staup
Employees Worked With
David Byron
November 18, 2023
All around great experience. Al Oxley took care of every detail. Harv delivered my vehicle and spent nearly an hour explaining all the features. I could not be happier with bot Al Oxley took care of every detail. Harv delivered my vehicle and spent nearly an hour explaining all the features. I could not be happier with both my new vehicle and the service I received. More
by jmbachus2
Employees Worked With
Al Oxley
November 16, 2023
This is a third time that we purchased a new vehicle from Brian Johnston at Varsity Ford. Brian is very professional. He helped us trade in our used vehicle and found a new vehicle we liked. Whole process we Brian Johnston at Varsity Ford. Brian is very professional. He helped us trade in our used vehicle and found a new vehicle we liked. Whole process went smoothly. Highly recommended. More
by sshi.a2mi
Employees Worked With
Brian Johnston
November 08, 2023
Mr. Lee was very professional and personable during our sales transaction. He was just as excited as I was in purchasing my first vehicle. Mr. Lee was also quick to assist if I had any follow-up questions sales transaction. He was just as excited as I was in purchasing my first vehicle. Mr. Lee was also quick to assist if I had any follow-up questions or needs, days after my purchase was completed. More
by ruthdykas
Employees Worked With
Lee Dimic Jr.
October 30, 2023
I recently purchased a used vehicle with the help of Lee Dimic, he was fantastic! He really took the time to listen to the needs of our family and ensured we were well taken care of. I would absolutely go b Dimic, he was fantastic! He really took the time to listen to the needs of our family and ensured we were well taken care of. I would absolutely go back to him when the need arises! Thank you Lee for such a great experience! More
by Jstav0926
Employees Worked With
Lee Dimic Jr.
October 23, 2023
I purchase a F-150 from Kyle House at Varsity Ford, and the expierience was awsome. He was quick to get back with me when I had questions, and made me feel like I was the only customer he had. Great job Ky the expierience was awsome. He was quick to get back with me when I had questions, and made me feel like I was the only customer he had. Great job Kyle! More
by tquay2001
Employees Worked With
Kyle House
September 30, 2023
Buyer Beware! I was contacted by Varsity offering me what appeared to be an excellent deal on a new lease, however I was working with another dealer. I drove to I was contacted by Varsity offering me what appeared to be an excellent deal on a new lease, however I was working with another dealer. I drove to Ann Arbor to look at and reserve the vehicle. I was told there was nothing to sign, and that the vehicle would be ready for pickup in 2 days (last day of the month). We shook hands on the deal and I went home and told my wife, we were both very happy with the great deal on a fully loaded vehicle. We filled out the online credit app and expected a confirmation the following morning. Morning turned into afternoon with no word from Varsity, we both have credit scores of around 800. Finally, after 1:00 pm I received a text saying there was a mistake that they couldn't figure out, but my payment was actually going to be $152 per month more than we had agreed on. There were some apologies, but they wouldn't budge, that's an increase of +37% per month. I was very upset. I told them I would not agree to their new price because we had an agreement. But nothing, crickets, not even a reply. If this was a legitimate mistake I would expect some kind of concession. If it had been a $10, or $20 per month difference because they forgot to add a fee or entered a rebate amount wrong I could've accepted that and gone through with the deal. But asking for an additional +37% every month? No way! Is that how most companies treat customers? No. More
by LightningSVT
Employees Worked With
"Prefer not to name names"
