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Varsity Ford

Ann Arbor, MI

4.8
1,475 Reviews
Varsity Ford is everything you expect a dealership to be - and more. With our newly remodeled state of the art facility, you will be surrounded by technology and comfort. Customer satisfaction is our number one priority. Varsity Ford has the largest inventory of New Ford vehicles in the State of Michigan. Only Ford Motor Company itself has more! We have a huge selection of Ford Certified Pre-Owned vehicles along with other Makes & Models to suit your needs. Working as a team to best serve our customers Varsity Ford as earned the 5 most prestigious awards through Ford Motor Company: -Presidents Award -Triple Crown -Partners In Quality -Ford One Hundred Club -Employee Excellence Our team strives to give each customer an excellent experience whether they are getting an oil change or buying a new vehicle. We work hard to get you the best deal with all the incentives and rebates Ford has to offer. We also offer more on your trade than any other dealer! When it comes to great deals and treatment from a Ford dealership think Varsity Ford First and Varsity Automotive Group.
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3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,475 reviews

August 18, 2023

Had a really good experience buying a used Ford Edge ST with an easy-going and good-natured salesman named Tony Madison! More

by Satisfied Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Aug 18, 2023 -

Varsity Ford responded

Thank you so much for visiting our dealership! We're thrilled that you had good experience with Tony! We hope you enjoy your new vehicle. Come back and see us again!

August 09, 2023

The dealership takes more than 2 hours for a simple oil change with an appointment. Very poor communicatin s as nbd service. More

by Lrmilford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Maze
August 04, 2023

Kyle House is awesome. Can't say enough about Kyle . Mmy new truck is great. More

by hochreinhunt15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle House
Aug 07, 2023 -

Varsity Ford responded

Your appreciation for Kyle's expertise is heartwarming. We believe that creating a comfortable and pressure-free environment is essential for our customers. Thank you so much for your business!

August 01, 2023

Picked up a brand new 2023 F-150 XLT on a lease yesterday and could not be happier with the experience. Kyle House is by far the best car salesman I’ve ever worked with and it’s not even close. He made t More

by Josh Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Friday, Kyle House
Aug 02, 2023 -

Varsity Ford responded

Josh, Reading your feedback has reminded us why we are so passionate about what we do. Knowing that Kyle's efforts have made a positive impact on your experience means the world to us. We're delighted to have met your expectations. Thank you!!

July 29, 2023

I had my Explorer in the collision shop it may have taken a little bit longer than expected but well worth the weight they did an excellent job as always and I would recommend this dealership to anyone looki More

by Billjulie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision shop, Lance Maze
Jul 31, 2023 -

Varsity Ford responded

Thank you for giving us the opportunity to fix your vehicle. We are happy to hear that you are please with the finished product.

July 05, 2023

Horrible experience as a female car buyer July 2023. Arranged a text drive of a Ford Expedition Max with the front desk. Was assigned a salesperson. Moved up my test drive by 2 hrs. My new appointmen More

by Michigan Car Buyer
Recommend Dealer
No
Employees Worked With
Carol Dougherty, Lee Dimic Jr.
Jul 07, 2023 -

Varsity Ford responded

Hi Meghan, we would like to speak to you to get a few more details on what happened when you were here at the dealership. We've tried to call but your voicemail is full. Please give Eric Wilkinson one of the managers here at Varsity Ford a call @ 734-332-1730. We look forward to hearing from you!

June 16, 2023

Kyle House is excellent! This is the second car he has helped me with and I will continue to work with him in the future. Both his knowledge and professionalism are outstandi More

by Brenda B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle House
Jun 16, 2023 -

Varsity Ford responded

Hello Brenda! Thank you for coming back for your second vehicle and for recommending us in your review! We're glad we made your experience with us a great one!

May 24, 2023

Tony Madisondid a great jobof getting me in a new Edge ST. Now if only I can fathom the new tecknology, but he made a valint effort to orient me to the Ford App ---bless his soul! More

by gregkpeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol Doughrtyarol helped too, Tony Madison
May 25, 2023 -

Varsity Ford responded

Hello Greg! Thank you so much for sharing your experience you had with Tony! We appreciate your business and, if there is anything else we can help you with, please let us know!

May 19, 2023

Tony Madison is your go to guy. He was very helpful with the purchase of my new F150. It was the first time I ever leased a vehicle and he explained everything that I needed to know More

by dmadrigal814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 19, 2023 -

Varsity Ford responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with Tony! Thank you so much for your business!!

May 08, 2023

I worked with Tony Madison who was a great help in the certified pre-owned process. He especially spent a lot of time with me during the delivery to set up my vehicle preferences. Only thing that could More

by Steve G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 09, 2023 -

Varsity Ford responded

Steve, we appreciate your business and value your feedback. We're glad to hear that Tony was a great help! If there is anything else we can do for you, please let us know!

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