
Varsity Ford
Ann Arbor, MI
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Outstanding Service!! I called on a vehicle that was only listed for a few days. Tony responded promptly and put a hold on the vehicle within an hour. Test-drove insured, r I called on a vehicle that was only listed for a few days. Tony responded promptly and put a hold on the vehicle within an hour. Test-drove insured, registered and paid for in 24 hours. Now that's customer service!! Thanks Tony!! More
Best Customer Service Varsity Ford is a very is a beautiful dealership filled with well educated and professional business men and women. They were so helpful in finding me Varsity Ford is a very is a beautiful dealership filled with well educated and professional business men and women. They were so helpful in finding me the perfect car that best suited all of my requests. I will recommend them to all my friends and family. More

Great experience Monica Merlot was awesome had everything together which made everything go smoothly and timely she was very personable and felt comfortable with our d Monica Merlot was awesome had everything together which made everything go smoothly and timely she was very personable and felt comfortable with our decision in buying our car I would highly recommend her to anyone- Thanks Monica for making our experience a great experience More
Wonderful first time new car buyer experience! I first went into Varsity Ford a few weeks ago for just one purpose: to get a quote on a new Escape. I didn't want any sales pitches or pressure, jus I first went into Varsity Ford a few weeks ago for just one purpose: to get a quote on a new Escape. I didn't want any sales pitches or pressure, just a quote. The front desk had me talk with Aaron Beach. He was outstanding. Gave me the quote on an Escape with exactly the package that I wanted. No more, no less. No pressure at all. My husband and I met with him again a few days later and decided to make our big purchase. I was very impressed. Going into this, I was nervous dealing with a big dealership. I had never bought a new vehicle before so I wasn't sure what to expect aside from what you see on tv about salesmen! Aaron made this whole big process so easy. He was more than happy to answer all my silly questions and responded very quickly to emails before I actually bought our vehicle. Very very impressed with both Aaron and Varsity Ford. Will definitely go back when the need arises. Thank you so much. More
Ford Focus Safety Recall - Best Experience I've been a customer of Varsity Ford for more than 15 years. Their staff is courteous and friendly. It is always a pleasant experience each time I vis I've been a customer of Varsity Ford for more than 15 years. Their staff is courteous and friendly. It is always a pleasant experience each time I visit Varsity Ford, whether to buy a new Car or have my car serviced. I took my Ford Focus for service related to a Safety Recall. Like always, everything was done very well including friendly service, courtesy car rental, car wash and on-time completed quality fix. Thanks Varsity! More

Great experience Tony is very helpful. He recommend the Fusion for me. It's great for the year and milage. And it also meets my budgets. Although the insurance is some Tony is very helpful. He recommend the Fusion for me. It's great for the year and milage. And it also meets my budgets. Although the insurance is somehow expensive, he tried to help me reduce some cost onthat More
I had a great experience with John! John found the perfect car for me. I wanted specific rims on my fusion and I wanted a sunroof and that's what I got! They had to search for my car but John found the perfect car for me. I wanted specific rims on my fusion and I wanted a sunroof and that's what I got! They had to search for my car but they found it quick and after that it went very fast, the car was brought to the dealership and the paperwork didn't take long at all. I would definitely recommend this dealership as they have a great selection of vehicles and if they don't have the one you want they'll find it for you! More
Best car buying experience ever Got your message. Thank you. As you know yesterday I picked up my new Flex. This is the 10th car I've owned in 47 years and my third Ford. While I've Got your message. Thank you. As you know yesterday I picked up my new Flex. This is the 10th car I've owned in 47 years and my third Ford. While I've been using Varsity Ford for service since 2013 this is the first car I bought at Varsity. The entire experience was not only painless but fun! Donna was wonderful to work with. She made me feel like I was her only and most important customer. She took her time explaining all details through the process. I have already recommended her to friends and will continue to. More
New Ford Escape I received a phone call letting me know lease was up in a couple months. This I knew but John made me aware of the early bird that Ford has. He got I received a phone call letting me know lease was up in a couple months. This I knew but John made me aware of the early bird that Ford has. He got me a new Escape and better price. More

Tony was excellent, great experience overall. Tony Madison was a pleasure to work with and made the whole process easy and friendly. I would recommend him to anyone. I appreciated the prompt commu Tony Madison was a pleasure to work with and made the whole process easy and friendly. I would recommend him to anyone. I appreciated the prompt communication as well. More