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Varsity Ford
Ann Arbor, MI
1,475 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,475 reviews
August 11, 2016
Russ is Incompetent Looking for a used car ran into the most arrogant and uninformed salesperson in history. Very condescending and lack the ability to communicate clear Looking for a used car ran into the most arrogant and uninformed salesperson in history. Very condescending and lack the ability to communicate clearly. Salesperson was more interested in selling me a warranty for $3000 then the vehicle itself. Checked with multiple other Ford Dealers and comparable warranty was $1400 Russ is a theif stay clear of this place. More
by shai
Employees Worked With
Russ Mackinder
August 10, 2016
Excellent customer service, once again. Every time I go to Varsity Ford in Ann Arbor, I receive the best service. This is my second car through this dealership, and have had the pleasure to Every time I go to Varsity Ford in Ann Arbor, I receive the best service. This is my second car through this dealership, and have had the pleasure to work with Shannon Catlett both times. He always makes me feel comfortable, as if I were his brother who just walked in. He was very knowledgeable about every car I asked information about. What is more important to me, is how he interacts with you AFTER the sale. He always stays in contact to make sure the vehicle I purchased is exactly what I wanted. I even receive cards in the mail for Birthday and Christmas, which has never happened with any other car dealer I have worked with. Believe me when I say Shannon goes above and beyond your expectations when looking to purchase a new car. He keeps me coming back! More
by The Chairman
Employees Worked With
Shannon Catlett
August 10, 2016
First car buying experience. I went to Varsity ford to buy my first car, and Kyle House sold me one that day. The process was seamless and I never felt pushed or hurried. He still I went to Varsity ford to buy my first car, and Kyle House sold me one that day. The process was seamless and I never felt pushed or hurried. He still assists me with any needs I may have to this day. More
by Jblair11
Employees Worked With
Kyle House
August 09, 2016
Best dealership I've ever been to. The whole staff was very helpful and made buying a new car easy and without pressure. Joe Cirabisi was a pleasure to work with. I've never had so much The whole staff was very helpful and made buying a new car easy and without pressure. Joe Cirabisi was a pleasure to work with. I've never had so much fun in a car dealership before but I was actually laughing hysterically and joking with a few of the salesman (the guy sitting in the desk to the right of Joe was hilarious). I will definitely buy from them again. More
by Thomp830
Employees Worked With
Joe Cirabisi
August 09, 2016
Awesome Experience I bought a Ford Edge from Varsity Ford with Salesman Kyle House. Everything was seamless and very easy. Kyle handled everything all the way to deliver I bought a Ford Edge from Varsity Ford with Salesman Kyle House. Everything was seamless and very easy. Kyle handled everything all the way to delivering the vehicle to my front door. Top Notch all around. More
by Redwingfreak2
Employees Worked With
Kyle House
August 09, 2016
Excellent Salesman Had some rough experiences in the past with car purchases. Worked with Kyle House at Varsity and it was the easiest sales experience Ive ever had. Wou Had some rough experiences in the past with car purchases. Worked with Kyle House at Varsity and it was the easiest sales experience Ive ever had. Would recommend to anyone looking for a new vehicle and will definitely go back for my next purchase! More
by golfguy187
Employees Worked With
Kyle House
August 09, 2016
"The best!" We have been customers of Varsity Ford for years. With each Ford vehicle purchased the experience has always been top notch. The last purchase we ma We have been customers of Varsity Ford for years. With each Ford vehicle purchased the experience has always been top notch. The last purchase we made was our 2013 Fusion. Kyle House worked to get me exactly the car I wanted and was able to arrange so that we had it for a planned trip out of town. I would recommend him to everyone I know. More
by "Top Notch"
Employees Worked With
Kyle House
August 09, 2016
Always taken care of. My experience at varsity was exceptional at the time of my purchase, but I have been even more impressed with everything after the sale. My salesperso My experience at varsity was exceptional at the time of my purchase, but I have been even more impressed with everything after the sale. My salesperson was extremely helpful with any questions, concerns, service, etc. I have been more than satisfied with all of my dealings with this particular dealership. More
by Whitemustangman
Employees Worked With
Matt Stanford, Brian House, Kyle House
August 09, 2016
Excellent customer service I have worked with Kyle and Brian House at Varsity Ford since 2009. Always received excellent customer service and ended up with the vehicle I wanted I have worked with Kyle and Brian House at Varsity Ford since 2009. Always received excellent customer service and ended up with the vehicle I wanted at a good and fair price. Kyle goes above and beyond to make the experience great from beginning to end. I wouldn't go anywhere for my next vehicle other then Kyle House and Varsity Ford in Ann Arbor! More
by RHaller04
Employees Worked With
Matt Stanford, Brian House, Kyle House
August 03, 2016
Simply the Best! I couldn't be happier with my experience with this dealership. The low pressure sales, along with the attention to detail was incredible. My sales per I couldn't be happier with my experience with this dealership. The low pressure sales, along with the attention to detail was incredible. My sales person, Russ Mackinder, was always a step ahead of me, and knew exactly what I wanted and exceeded my expectations. I purchased a pre-owned vehicle, and it was showroom clean for an older model. The price was very fair, and they made sure the oil was changed and the gas was filled prior to my purchase. The bottom line is, they don't sell junk, and they inspect their vehicles prior to selling them. It is no wonder they are a very highly rated dealership. More
by SmokeyBear992
Employees Worked With
Max Stanford, Russ Mackinder
