Varsity Ford

A place that listens When I described to Ray Hoyer my concerns, he listened to them completely and assured me he will address each one. When the maintenance was completed When I described to Ray Hoyer my concerns, he listened to them completely and assured me he will address each one. When the maintenance was completed , Ray described what was done and reviewed the statement to my satisfaction. Even though the service area was busy, at all times I was treated like a valuable and special customer. More

Excellent Sales Rep & Service I typically don't write reviews but I thought my sales rep and service at Varsity Ford deserved some major praise! In the Spring, I leased a new Ford I typically don't write reviews but I thought my sales rep and service at Varsity Ford deserved some major praise! In the Spring, I leased a new Ford Fusion and I totally love it! During the process of looking for the right car and options for my needs, Rich Kania at Varsity Ford in Ann Arbor totally made my experience and process smooth, quick, less stressful, and positive. Rich's knowledge base and professionalism clearly shined when I was working with him to find that right purchase. Most importantly, his service after the purchase is priceless! Over the summer... my car was packed and ready to head North for the weekend but I had a lovely nail jammed in my tire. I thought I was going to be stuck in town for another day but Rich was able to arrange the replacement at last minute and within a few hours… I was back on road! Kudo's to the service tech and Rich Kania for going that extra mile in making my experience with Varsity Ford worth 5 stars. More

It doesn't get better than the service at Varsity Ford! I have been going to Varsity Ford since I bought my Mustang in 2008. I now take my Fusion and Edge to Varsity for all service needs. More recently I I have been going to Varsity Ford since I bought my Mustang in 2008. I now take my Fusion and Edge to Varsity for all service needs. More recently I've worked with Rob the service tec and I've found him to be very helpful and extremely knowledgeable . I have a few Ford dealerships closer to my home and would not think of giving up the excellent service I get at Varsity. I would highly recommend them! Jerry Mound More

Professional and smooth We've leased and bought cars from Dan Divens at Varsity Ford for years and have always been treated with care and respect. The dealership has been ef We've leased and bought cars from Dan Divens at Varsity Ford for years and have always been treated with care and respect. The dealership has been efficient and accommodating. Our children now go to Dan for their car needs and we are totally comfortable that they are receiving quality service and advice. More

Happy customer I recently bought my 2014 ford edge, I was very surprised at how friendly and helpful the staff was in placing me in the perfect car. I went to two ca I recently bought my 2014 ford edge, I was very surprised at how friendly and helpful the staff was in placing me in the perfect car. I went to two car dealership before going to Varsity Ford and their staff did not compare. I will be going back when we are in the market for another vehicle. More

Varsity Ford has set the bar I recently leased a 2015 F-150 from Varsity Ford. Matt Vodry was my salesperson and the entire experience was top notch from start to finish. They eve I recently leased a 2015 F-150 from Varsity Ford. Matt Vodry was my salesperson and the entire experience was top notch from start to finish. They even delivered my new truck to my work place! I will use Varsity Ford for many years to come and I would recommend them to anyone. Everyone at the dealrship is friendly, knowledgeable, professional, and at the top of their class. Thank you Varsity Ford for everything that you have done! More

New Purchase Having viewed the excellent website of Varsity Ford (actually a model for other Metro Detroit area dealers as it was completely up to date with correc Having viewed the excellent website of Varsity Ford (actually a model for other Metro Detroit area dealers as it was completely up to date with correct pictures etc) I visited on a Saturday afternoon to look at 3 potential vehicles of choice. Donna, who was assigned to assist me was most helpful showing me my selection. With the selection made, a quick test drive and down to business of completing the deal. Very straightforward with Donna staying beyond closing time to finish all the documentation and a timeline to collect my new F150. All the staff I met were very courteous and efficient and i would certainly return to both service my vehicle and for future new purchases. I have already recommended both the dealership and Donna to colleagues at work who are in the market for new Ford products. Overall a simple, hassle free and enjoyable experience in purchasing my new F150...thank you! More

Sales & Service go above and beyond I have been a varsity customer for the last 10 years and I would not go anywhere else. I call my sales person and let him know what I am looking for I have been a varsity customer for the last 10 years and I would not go anywhere else. I call my sales person and let him know what I am looking for or what service I need done and he takes care of everything and I am and always have EXTREMELY satisfied with the dealership. More

Excellent new car purchase experience! By far the best car purchase experience! The sales person I dealt with is Rich Kania, and he made the process smooth and easy. He knows about the car By far the best car purchase experience! The sales person I dealt with is Rich Kania, and he made the process smooth and easy. He knows about the car I am interested in very well, and all the pricing information is transparent to me. He even helped me to get the top dollars for my trade in(no other dealership offered me that number). I would highly recommend Rich and Varsity Ford for your next Ford vehicle purchase! More

Great Experience! With a full time job and two kids my life is busy. My sales person, Ed Merlo was awesome working around my busy schedule. I never felt pressured or ru With a full time job and two kids my life is busy. My sales person, Ed Merlo was awesome working around my busy schedule. I never felt pressured or rushed in the purchase of my Ford Edge. Dealing with Ed made for a stress-free experience. Varsity had exactly what I wanted in terms of add-ons and I didn’t have to wait to get in my new ride! As for my new automobile, I love it!! I’m pretty sure half of Michigan knows I love it!!!! It’s beautiful and it has made car-pooling, errand running and commuting to work so much more enjoyable! More