
Varsity Ford
Ann Arbor, MI
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Sian was very helpful with the purchase of my vehicle. I would recommend Varsity Ford and Sian Pickett to my friends and family. Looking forward to doing business there again. would recommend Varsity Ford and Sian Pickett to my friends and family. Looking forward to doing business there again. More
Sian was great. Bought a car that I am happy with. He was friendly, polite, helpful, sincere and got the job done. I felt he took all the time needed to answer all questions. Thanks Sian friendly, polite, helpful, sincere and got the job done. I felt he took all the time needed to answer all questions. Thanks Sian More
I would not recommend Varsity Ford to anyone. My gold certified Explorer has 2 engine light alerts and a recall on it within 5 days of leaving the dealership my salesman Shane was not concerned and infor certified Explorer has 2 engine light alerts and a recall on it within 5 days of leaving the dealership my salesman Shane was not concerned and informed me it was no big deal because I have a warranty and then I never heard from him again. I spoke with the Sales manager Sean and he said I could bring my Explorer back to Ann Arbor and they could diagnose it and see if they have the part so I could schedule to bring it back another time for repair. So that would be at least 2 days I would have to take off work and have to figure out a ride back and forth because they had no loaner vehicles either. I thought I was buying a nice vehicle when buying a gold certified but clearly that’s not the case. I’m extremely disappointed. As soon as the sale is complete the customer clearly doesn’t matter. More
I had a great experience, Sian made everything very easy for me and was very friendly, knowledgeable and efficient. I would definitely recommend him to anyone looking for a vehicle. for me and was very friendly, knowledgeable and efficient. I would definitely recommend him to anyone looking for a vehicle. More
I emailed them about a truck, very fast response, then talked to Shane Smith on the phone and was very professional and helpful, polite receptionist and employees, would definitely recommend using varsity talked to Shane Smith on the phone and was very professional and helpful, polite receptionist and employees, would definitely recommend using varsity Ford More
The service I received by Shane at Varsity Ford was phenomenal! From deciding on vehicle to my trade in and purchase was above and beyond. He was friendly and explained every aspect of the process. It phenomenal! From deciding on vehicle to my trade in and purchase was above and beyond. He was friendly and explained every aspect of the process. It was quick and efficient. I am extremely happy with my new car. I will refer my friends to him. More
Shane was very helpful in my car buying experience! He has a great personality which helped calm my nerves about the experience. He was very knowledgeable and was able to answer all my questions. has a great personality which helped calm my nerves about the experience. He was very knowledgeable and was able to answer all my questions. More