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Varsity Ford

Ann Arbor, MI

4.8
1,474 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,474 reviews

June 30, 2021

Very helpful speedy Professional Quality service. No hassle Will definitely refer to others. More

by Cotto1541
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jul 01, 2021 -

Varsity Ford responded

Thank you for compliment and for sharing your experience with others.

June 30, 2021

Tony did an exceptional job at problem solving a few issues and finding the right deal. We would love to continue to work with him in the future. More

by Kellysjeff84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jul 01, 2021 -

Varsity Ford responded

Thank you for the kind words. We look forward to your next visit with us!

June 28, 2021

I called the dealership and was connected to Tony. We can't say enough about how helpful he was, We had found a car on the website and wanted to test drive it after work, so set up a time. Before we actu More

by Ewellhousen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 29, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We appreciate your business. Enjoy your new Explorer!

June 26, 2021

Excellent service! Sian made the experience very positive. I would come back again. More

by amiemarvel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Jun 28, 2021 -

Varsity Ford responded

Thank you for the compliment! We look forward to seeing you again.

June 22, 2021

This is the worst service department that I've dealt with. So far I've had appointments TWICE for a recall. BOTH times they said they had the parts and BOTH times after having my car for more than half More

by vogenw
Recommend Dealer
No
Employees Worked With
Jon May
Jun 22, 2021 -

Varsity Ford responded

I am very sorry to hear about your experience. Unfortunately this site does not show me your contact information or name, but I would like to help. Will you call me please? Thank you, Lance Maze, Service Manager. 734-332-1719.

June 17, 2021

Varsity Ford worked with me on trading in my previous vehicle and purchasing a new F-150. Shane was patient with me as it took some work to find the right truck but in the end I am very happy with my new More

by ckubik04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jun 18, 2021 -

Varsity Ford responded

We are happy to hear that! Thank you for purchasing a vehicle from us. We appreciate it.

June 17, 2021

Shane was so patient in helping me with my trade-in and getting me into an Edge. The process was quite easy and fast. This is my second time working with Shane and both experiences have been flawless and v More

by PATRICIAKBOYLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jun 18, 2021 -

Varsity Ford responded

Thank you for giving us another opportunity! Enjoy your new Ford Edge.

June 15, 2021

I just want to write a quick note to thank you Tony for your honesty, dedication and for going above and beyond while selling me my car. I’ve always been wary of salesmen, often with good reason. However More

by Janjone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 16, 2021 -

Varsity Ford responded

Thank you for the 5-star review and for recommending us! We are happy to hear that Tony made your experience enjoyable.

June 11, 2021

Shane made the entire process a breeze for me. He is very knowledgeable. This is my second lease with Shane because he knows his stuff. BUILT FORD TOUGH!! More

by NASHERBASHER2304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Jun 14, 2021 -

Varsity Ford responded

We are glad that you had a great experience with Shane and for purchasing another vehicle from us. Thank you!

June 10, 2021

I don't have enough words of Praise for Tony,he made us very comfortable and was very professional.Looking forward to consulting him if needs be. More

by Agyemanpe71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Jun 11, 2021 -

Varsity Ford responded

Thank you for sharing your experience about Tony! We appreciate it.

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