Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Varsity Ford
Ann Arbor, MI
1,477 Reviews
Varsity Ford is everything you expect a dealership to be - and more. With our newly remodeled state of the art facility, you will be surrounded by technology and comfort. Customer satisfaction is our number one priority.
Varsity Ford has the largest inventory of New Ford vehicles in the State of Michigan. Only Ford Motor Company itself has more! We have a huge selection of Ford Certified Pre-Owned vehicles along with other Makes & Models to suit your needs.
Working as a team to best serve our customers Varsity Ford as earned the 5 most prestigious awards through Ford Motor Company:
-Presidents Award
-Triple Crown
-Partners In Quality
-Ford One Hundred Club
-Employee Excellence
Our team strives to give each customer an excellent experience whether they are getting an oil change or buying a new vehicle. We work hard to get you the best deal with all the incentives and rebates Ford has to offer. We also offer more on your trade than any other dealer! When it comes to great deals and treatment from a Ford dealership think Varsity Ford First and Varsity Automotive Group.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,477 reviews
May 28, 2021
I think Shane did a great job addressing any concerns/questions I had, he was very professional, flexible, and over all a funny guy! 10/10 customer service! concerns/questions I had, he was very professional, flexible, and over all a funny guy! 10/10 customer service! More
by HAMANI
Employees Worked With
Shane Smith
May 27, 2021
They went out of their way to help me get in a vehicle. Shane was very helpful and will get my return buisness when I get ready to buy a pick-up truck Shane was very helpful and will get my return buisness when I get ready to buy a pick-up truck More
by OPPERMAN1984
Employees Worked With
Sean Lechner, Shane Smith
May 25, 2021
I bought Blue Certified used VW GTI. Car died same day. After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert ch After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert checklist in car. Vehicle check was never done. After calling dealer they said extended warranty they sold me was invalid. Biggest coincidence! Also Ford cert vehicle 90 day warranty did not cover any cost. Today starter died! Car does not start. So far I drove this vehicle less than 100 miles and I have $4,500 in bills! Insane! I was trying to avoid this by buying certified vehicle but it does not mean much is they use term only to increase transaction price, not actually checking condition of the vehicle. Friendly dealer stuff never bothered to return my call after all my issues started. They were all friendly until they got my check. I was dealing with Aaron Beach and Sean Lechner. More
by 123
Employees Worked With
Aaron Beach, Sean Lechner
May 25, 2021
Tony, thank you for the excellent care & handling of our Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K More
by Penny
Employees Worked With
Tony Madison
May 25, 2021
This was the easiest dealership I have worked with. I was in and out in 2 hours. Tony was very efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go s in and out in 2 hours. Tony was very efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Tony. They treat you like family and not just a customer. More
by Lmiller14
Employees Worked With
Tony Madison
May 23, 2021
We have bought several vehicles from Tom. Top notch service! Very knowledgeable salesman. I don’t believe we would shop anywhere else. More than helpful! service! Very knowledgeable salesman. I don’t believe we would shop anywhere else. More than helpful! More
by Jaynche
Employees Worked With
Tom Eady
May 20, 2021
I recently bought a used vehicle from Varsity. Shane Smith, my salesman was fantastic.! He was friendly, efficient, thoughtful and not at all pushy. The process was great! Highly recommended! Smith, my salesman was fantastic.! He was friendly, efficient, thoughtful and not at all pushy. The process was great! Highly recommended! More
by Schrocko66
Employees Worked With
Shane Smith
May 19, 2021
Great place to do business with. Donna my sales person was awesome. She made process simple and easy and completely transparent. We got to work with her from start to finish on leasing our new truck. We n was awesome. She made process simple and easy and completely transparent. We got to work with her from start to finish on leasing our new truck. We never even had to deal with a financing department when we did all the paperwork we literally did it all right at her desk.. Varsity Ford is the place we will go to for all our vehicle needs in the future. More
by Bossofcars
Employees Worked With
Donna Buchan
May 15, 2021
We love Varsity Ford and Mark Doyle. We use them for both business and personal and it’s always seamless and easy. I’d absolutely recommend using Varsity and have recommended Mark to numerous family and frie business and personal and it’s always seamless and easy. I’d absolutely recommend using Varsity and have recommended Mark to numerous family and friends. We’re very excited for our 2021 Bronco and have been very impressed with how well Mark has kept us in the loop during all the manufacturing delays (that are no ones fault but the pandemic.) More
by fpancone
Employees Worked With
Mark Doyle
