
Varsity Ford
Ann Arbor, MI
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Tony, thank you for the excellent care & handling of our Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K More
I bought Blue Certified used VW GTI. Car died same day. After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert ch After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert checklist in car. Vehicle check was never done. After calling dealer they said extended warranty they sold me was invalid. Biggest coincidence! Also Ford cert vehicle 90 day warranty did not cover any cost. Today starter died! Car does not start. So far I drove this vehicle less than 100 miles and I have $4,500 in bills! Insane! I was trying to avoid this by buying certified vehicle but it does not mean much is they use term only to increase transaction price, not actually checking condition of the vehicle. Friendly dealer stuff never bothered to return my call after all my issues started. They were all friendly until they got my check. I was dealing with Aaron Beach and Sean Lechner. More
We have bought several vehicles from Tom. Top notch service! Very knowledgeable salesman. I don’t believe we would shop anywhere else. More than helpful! service! Very knowledgeable salesman. I don’t believe we would shop anywhere else. More than helpful! More
I recently bought a used vehicle from Varsity. Shane Smith, my salesman was fantastic.! He was friendly, efficient, thoughtful and not at all pushy. The process was great! Highly recommended! Smith, my salesman was fantastic.! He was friendly, efficient, thoughtful and not at all pushy. The process was great! Highly recommended! More
Great place to do business with. Donna my sales person was awesome. She made process simple and easy and completely transparent. We got to work with her from start to finish on leasing our new truck. We n was awesome. She made process simple and easy and completely transparent. We got to work with her from start to finish on leasing our new truck. We never even had to deal with a financing department when we did all the paperwork we literally did it all right at her desk.. Varsity Ford is the place we will go to for all our vehicle needs in the future. More
We love Varsity Ford and Mark Doyle. We use them for both business and personal and it’s always seamless and easy. I’d absolutely recommend using Varsity and have recommended Mark to numerous family and frie business and personal and it’s always seamless and easy. I’d absolutely recommend using Varsity and have recommended Mark to numerous family and friends. We’re very excited for our 2021 Bronco and have been very impressed with how well Mark has kept us in the loop during all the manufacturing delays (that are no ones fault but the pandemic.) More
Had a great experience. Sian was very patient! Sian made the experience of buying a car easy and stress free. Thank you. I would also like to thank Shane Smith who assisted me because I arrived early for my the experience of buying a car easy and stress free. Thank you. I would also like to thank Shane Smith who assisted me because I arrived early for my appointment. Job well done. More
Working with Kelly and Shane was a great experience. They were very professional and made the process easy and smooth from start to finish. The pricing and COVID protocols were also great and made me feel co were very professional and made the process easy and smooth from start to finish. The pricing and COVID protocols were also great and made me feel comfortable. More

Tony Madison was a great salesperson. I sent him an email with a car I wanted a price on and within minutes he sent me a price on that one and one that was similar, but a better deal. We locked that deal up with a car I wanted a price on and within minutes he sent me a price on that one and one that was similar, but a better deal. We locked that deal up real quick and he saved us a lot. Great experience for my daughter to buy her first car. He took the time to go over everything with my daughter and made sure the tank was full. We highly recommend Tony. More