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Varsity Ford

Ann Arbor, MI

4.8
1,474 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,474 reviews

May 25, 2021

Tony, thank you for the excellent care & handling of our Explorer purchase today! You were so professional & knowledgeable! Thanks for the great customer service! Penny & Gordie K More

by Penny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 25, 2021 -

Varsity Ford responded

Thank you Penny, for the kind words and for shopping with us. We appreciate it.

May 24, 2021

I bought Blue Certified used VW GTI. Car died same day. After towing to VW dealer they said battery was dead (cert item) and transmission had milky consistency (cert item). Could not find 139 point cert ch More

by 123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Beach, Sean Lechner
May 25, 2021 -

Varsity Ford responded

We're sorry to hear you are having problems with your vehicle. Our sales manager is reaching out to you.

May 23, 2021

We have bought several vehicles from Tom. Top notch service! Very knowledgeable salesman. I don’t believe we would shop anywhere else. More than helpful! More

by Jaynche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Eady
May 24, 2021 -

Varsity Ford responded

Thank you for shopping with us! We appreciate your business.

May 21, 2021

I had a great experience with Shane.He was very personable and professional. I will refer him to anyone I know ! I love my care More

by KLHAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
May 24, 2021 -

Varsity Ford responded

Thank you for the kind words and sharing your experience with others! We appreciate it.

May 20, 2021

I recently bought a used vehicle from Varsity. Shane Smith, my salesman was fantastic.! He was friendly, efficient, thoughtful and not at all pushy. The process was great! Highly recommended! More

by Schrocko66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
May 24, 2021 -

Varsity Ford responded

Thank you for sharing your experience and for the 5-star review!

May 19, 2021

Great place to do business with. Donna my sales person was awesome. She made process simple and easy and completely transparent. We got to work with her from start to finish on leasing our new truck. We n More

by Bossofcars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Buchan
May 20, 2021 -

Varsity Ford responded

Thank you for shopping with us! All of us at Varsity appreciate your business.

May 14, 2021

We love Varsity Ford and Mark Doyle. We use them for both business and personal and it’s always seamless and easy. I’d absolutely recommend using Varsity and have recommended Mark to numerous family and frie More

by fpancone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doyle
May 15, 2021 -

Varsity Ford responded

Thank you for the feedback and for sharing your experience with others!

May 10, 2021

Had a great experience. Sian was very patient! Sian made the experience of buying a car easy and stress free. Thank you. I would also like to thank Shane Smith who assisted me because I arrived early for my More

by nogle.debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett, Shane Smith
May 11, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity! We hope you enjoy your new vehicle.

May 10, 2021

Working with Kelly and Shane was a great experience. They were very professional and made the process easy and smooth from start to finish. The pricing and COVID protocols were also great and made me feel co More

by JAEDUN10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Manley, Shane Smith
May 11, 2021 -

Varsity Ford responded

Thank you so much for the compliment! We are happy to hear that our team made the process go smoothly for you.

May 10, 2021

Tony Madison was a great salesperson. I sent him an email with a car I wanted a price on and within minutes he sent me a price on that one and one that was similar, but a better deal. We locked that deal up More

by Bubba9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
May 11, 2021 -

Varsity Ford responded

Thank you for the kind words and for sharing your experience! We appreciate it.

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