Back

Varsity Ford

Ann Arbor, MI

4.8
1,474 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

Directions

By Type

Showing 1,474 reviews

April 12, 2021

I want to take this opportunity to thank my sales agent I want to take this opportunity to thank my sales agent (Mark Freyberg) for the excellent service he provided throughout the order and delivery proc More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Freyberg
Apr 13, 2021 -

Varsity Ford responded

Thank you for the wonderful feedback and for sharing your experience! We are happy to hear that Mark provided excellent service.

April 10, 2021

Sian made buying a car a quick and easy process. Sian was very nice and helpful. I would recommend Sian and Varsity Ford to others. More

by calcorn8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Apr 12, 2021 -

Varsity Ford responded

Thank you for the feedback and for sharing your experience with others! We appreciate it.

April 09, 2021

Shane Smith was great to work with. The dealership was clean and they had ample inventory to choose from. I will definitely recommend friends and family to go see Shane at Varsity Ford. More

by BRANDON.BOYCE536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 09, 2021 -

Varsity Ford responded

Thank you for sharing your experience! All of us at Varsity appreciate your business,

April 09, 2021

I enjoyed this dealership. I felt welcome by staff and safe with all the covid precautions. Also, Tony was really good to me and very professional. I felt like he had my best interest at heart. Thank You More

by Jasreneeemb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Apr 12, 2021 -

Varsity Ford responded

Thank you for the kind words and for the 5-star review! We are delighted to hear that Tony was helpful.

April 08, 2021

Our car buying experience was great from start to finish. Shane was an excellent Salesman. Treated with kindness and patience from everyone involved. There was never pressure to buy or rush the process. We a More

by PROSS6028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnston, Sue Rogiero, Sean Lechner, Shane Smith
Apr 09, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity and for the compliment! We appreciate it.

April 07, 2021

I would definitely work with Sian Pickett again. He is friendly and knowledgeable about the vehicles. I will refer any friends or family looking for a vehicle to him. More

by Shannaranae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Apr 08, 2021 -

Varsity Ford responded

Thank you for the kind words and for sharing your experience! All of us at Varsity appreciate it.

April 06, 2021

Shane was absolutely amazing and we had no doubt from the start! My husband and his family has been going to him for years and I knew that we would be taken care of. Shane made the process of leasing a car q More

by ASHLEYPAVILANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 07, 2021 -

Varsity Ford responded

Thank you so much for the compliment and sharing your experience with others. All of us at Varsity appreciate it.

April 02, 2021

Shane was so patient with me we had to reschedule 3 times, but once we met his energy was so positive and he made sure I did not leave without getting my car. He was so detailed and made sure I weighed More

by BRIANAUNDERWOOD07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 05, 2021 -

Varsity Ford responded

Thank you so much for sharing your experience and for giving us the opportunity to earn your business.

April 01, 2021

Only complaint was the car was no detailed, dirty all the way to the motor, but Shane made up for that as a great salesman and person. Still , I highly recommend. More

by YOSSELIN1982
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Apr 02, 2021 -

Varsity Ford responded

Sorry that the vehicle not cleaned properly. Please accept our apology. Thank you for the feedback and for recommending us.

April 01, 2021

Tony is a very nice guy, who is attentive and considerate of my needs. He is always happy to help with problems of the vehcle before handing it to me. Overall it's been a great experience in Varsity Ford. More

by Asanwoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Apr 02, 2021 -

Varsity Ford responded

Thank you for the 5-stars! We are happy to hear of your experience with Tony.

...
36
...