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Varsity Ford

Ann Arbor, MI

4.8
1,474 Reviews

3480 Jackson Rd

Ann Arbor, MI

48106

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Showing 1,474 reviews

March 11, 2021

Brian Johnston is my sales agent. Took the time to understand how we intended to use our new F-250. It was very important to ensure the truck was ordered correctly. Go see Brian. He'll do a great jo More

by denis h.
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Johnston
Mar 11, 2021 -

Varsity Ford responded

Thank you for the kind words! We are happy to hear that Brian did a great job. Enjoy your new truck,

March 11, 2021

We found a vehicle on line and chose to reach out to John Camilleri. We’re glad we did! John was friendly, responsive, and handled our purchase (including a trade -in) quickly. We feel we received a very fai More

by Knhd976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Camilleri
Mar 12, 2021 -

Varsity Ford responded

Thank you for the compliment and for choosing Varsity Ford. We hope you enjoy your new vehicle.

March 11, 2021

I had a very efficient and speedy experience with Varsity Ford. Shane was An awesome Salesman and made sure all was taken care of before my arrival out of state! Would absolutely recommend to other patrons i More

by JASMINERENEEMUSIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 11, 2021 -

Varsity Ford responded

Thank you for shopping with us and making that long trip! Hope we will see you again in the future.

March 10, 2021

Sian did a great job of showing us options and discussing desired features without pressure. We found the perfect Certified vehicle with all the features my husband wanted with a 2017 Ford Edge. Thanks Sia More

by d&lwebber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Mar 11, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity and sharing your experience. We appreciate it.

March 10, 2021

Absolutely loved Shane Smith. Very professional and helpful. He answered all question I had about any vehicle. Would definitely recommend him and this business. Will be coming back for next purchase. More

by LEE.SAM0159845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 10, 2021 -

Varsity Ford responded

Thank you for sharing your experience about Shane and recommending us. We look forward to seeing you again.

March 09, 2021

Sian Pickett did a great job of helping us get out first F-150. Great customer service, low pressure, and all around a great experience! Highly recommend visiting Sian at Varsity Ford! More

by nessapacho6612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sian Pickett
Mar 09, 2021 -

Varsity Ford responded

Thank you so much for recommending us! We hope you enjoy your new truck.

March 09, 2021

Tony was awesome not pushy at all. Had our car in was told gettin a "CURTISY CAR", instead they wanted my bank card......SO NOT IMPRESSED AT ALL!!! More

by Andreagrant50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Madison
Mar 09, 2021 -

Varsity Ford responded

We're glad you had a great experience with Tony and appreciate your business! Our courtesy cars are complimentary, but we do require a card on file in case there are incidentals. Again, we appreciate your business. Thank you for choosing Varsity!

Mar 10, 2021 -

Andreagrant50 responded

A person should not have to be held responsible for "INCIDENTALS" that's what insurance is for

March 09, 2021

We came to look at a car we had seen on line. Shane Smith was very helpful and pleasant to deal with. This was our first experience with Varsity Ford, so we are hopeful that our positive experience co More

by WWEAKLEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 10, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity to earn your business. We appreciate it and look forward to your next visit.

March 07, 2021

Shane is a great guy and was very helpful when I bought my car, he was able to help me get a good deal on my car. More

by ZACHARYGOULD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 08, 2021 -

Varsity Ford responded

Thank you for giving us the opportunity and sharing your experience with Shane. From all of us at Varsity, thank you.

March 05, 2021

I had a really great experience! The buying process went smoothly and Shane was super detailed and enthusiastic. I was able to get in and get out, which is what I wanted! :) More

by ASHLEYHANNAH7991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Smith
Mar 08, 2021 -

Varsity Ford responded

Thank you for shopping with us and for the 5-star review. We are delighted to hear that you had a great experience with Shane.

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