Varsity Ford

Amazing Employees Friday July 17th, I discovered the brake box was not working in my F-150, which meant the horse trailer brakes were not working either. I had plans to Friday July 17th, I discovered the brake box was not working in my F-150, which meant the horse trailer brakes were not working either. I had plans to trailer a horse down to Kentucky on Monday afternoon and needed things fixed asap. I brought the truck into Varsity on Saturday morning and was able to speak with Lance Maze about the electrical issues. He found the problem quickly and advised me to call another shop, thinking they could fix it faster. The other shop didn't have the capacity so Monday morning I went back to Varsity. Lance and his team spent hours fixing my truck and re-wiring everything despite their full schedules, and did everything they could to get me on the road. I am so appreciative of their hard work and dedication to their jobs. Had I gone somewhere else, the job never would have been finished so quickly, and certainly not properly if it was. I was able to get the horse down to Kentucky and bring another horse back, and the trailer brakes worked perfectly the entire time. I work for Ford as an engineer, but haven't spent much time at the dealerships yet. I was amazed by the friendliness and selflessness of the employees there. I am proud to work for a company that hires great people not only in the office, but in their factories and dealerships as well! More

Great service again from Sian Pickett and Varsity Ford. Quick and easy experience. Located a vehicle to my specifications, and made the transaction seamless. Thnaks to all! Quick and easy experience. Located a vehicle to my specifications, and made the transaction seamless. Thnaks to all! More

Super helpful. Went the extra mile. Very friendly and passionate. Was very helpful with the test drives as well. 5 stars s s s s passionate. Was very helpful with the test drives as well. 5 stars s s s s More

Unfortunately had to bring my new 2020 Explorer in for service already. The woman in charge of scheduling could not get me in for almost two weeks. As the car is brand new, that was totally unacceptable t service already. The woman in charge of scheduling could not get me in for almost two weeks. As the car is brand new, that was totally unacceptable to me. She transferred me to a service advisor who worked some magic and got me in that same day. I was given a loaner car and my Explorer was fixed less than two days later. While I was not so impressed with the scheduling manager, I was SO impressed with my service advisor. He was very kind, very patient with all of my questions and anxieties and most importantly very knowledgeable of Ford and my vehicle. Thank you for a great experience, Jon! More

We just bought a new ford Escape in Rapid City SD and about 3 weeks later It got total in a hail storm, so finding one around here was going to be difficult with all the hail and inventory shortages. So about 3 weeks later It got total in a hail storm, so finding one around here was going to be difficult with all the hail and inventory shortages. So we went on line looking for an Edge, that's when we got in contact with Mr Sian Pickett, I've worked with alot of car salesman but never one like Sian the guy went above and beyond, he was prompt at getting back to us and gave us all the information we needed to make our decision. I wish I could have given him more than just a 5 star he was that good..!! He does Re define car salesman. More

Tony is the best! This is our family's second purchase with Tony this year and I recommend him to everyone. Good listener, good advice, no-pressure sales and I got just This is our family's second purchase with Tony this year and I recommend him to everyone. Good listener, good advice, no-pressure sales and I got just what I wanted with a minimum of hassle. More

Tony was great!! We are repeat customers because of the service and knowledge of Varsity Ford. Tony was so incredibly nice and worked hard to get a great deal for us! We are repeat customers because of the service and knowledge of Varsity Ford. Tony was so incredibly nice and worked hard to get a great deal for us! We will be back for our next vehicle purchase for sure! Thank you, Tony and the Varsity Ford team!! More

Thank you, Matt, for the excellent service you continuously provide to our family. Top notch service from start to finish. Can’t wait to drive our new truck and pick up our Bronco next year! continuously provide to our family. Top notch service from start to finish. Can’t wait to drive our new truck and pick up our Bronco next year! More

Awesome! Sian knows his stuff. I will recommend him to my family and friends. He went beyond the call of duty to be nice to me and my family. Sian knows his stuff. I will recommend him to my family and friends. He went beyond the call of duty to be nice to me and my family. More

Had a very enjoyable experience buying a car from Tony M. He provided great customer service throughout the entire process. In addition, the wide selection provided many options. He provided great customer service throughout the entire process. In addition, the wide selection provided many options. More