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Varsity Ford - Service Center
Ann Arbor, MI
90 Reviews
Today:Open today 8:00 AM - 6:00 PM
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90 Reviews of Varsity Ford - Service Center
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May 29, 2018
Excellent Service Department I purchased my new Escape in 2017 from Varsity Ford. I have been having regular service since that time. Their appointment system works great. You nev I purchased my new Escape in 2017 from Varsity Ford. I have been having regular service since that time. Their appointment system works great. You never wait to get the service started and the wait time has been very minimal. They even wash your car when the work is complete. I couldn’t be more satisfied! More
by fieldsk
Employees Worked With
Daniel Divens, Steve McGowen, Lance Maze, Lisa Damico, Linda Byrnes, Sue Rogiero
April 08, 2018
Varsity Ford goes the extra mile after the sale. I purchased a 2010 lincoln from Russ Mc. at Vatsity. It was a grest deal for me. Within days after the deal I discovered a problem with the power stee I purchased a 2010 lincoln from Russ Mc. at Vatsity. It was a grest deal for me. Within days after the deal I discovered a problem with the power steering. All the lines needed replacement. The service dept gave me the bad news and a high estimate for repairs. However Russ recognized that it was only fair to do whatever he could to help make the car right as it was intended wjen sold to me. He pulled spme strings and got the repairs done in one day at no charge for me. I really appreciate Russ and Varsity for going the extra mile when they weren't legally bound to. They allowed me to go a few extra miles too. More
by Barry G Conn
Employees Worked With
Russ Mackinder
March 10, 2018
Another good experience!! Brian has been there for my family and friends helping them through the paperwork and finding a vehicle. He has helped me through every step and phase Brian has been there for my family and friends helping them through the paperwork and finding a vehicle. He has helped me through every step and phase of leasing. He sat with me in my first lease and explained every function to me then asked if I had any questions...he even helped me pair my iPhone to the Sync. In a few months mine and my kid’s leases will be up and Brian will be their again to guide us all through the transition. When my car was in service Brian made sure I had a car to drive. Thank You for all your help! More
by Larry Jenkins
Employees Worked With
Brian Johnston
February 26, 2018
Excellent Service, Great Service Employees Been dealing with Varsity and the Stanford's for years. They always have had my best interest in mind, and always have accommodated me with my request Been dealing with Varsity and the Stanford's for years. They always have had my best interest in mind, and always have accommodated me with my requests. Service personnel are exceptional and courteous. I have referred numerous members of my family as well as friends. Thanks, DBG. More
by Gab
Employees Worked With
Hank Stanford, Olan Noe, car loaner personnel. , Mark Doyle, Joe Stanford
February 20, 2018
Service after the sale! Kyle House and the team @ Varsity Ford continue to provide great service after the sale. In dealings with other dealerships in the past, that service Kyle House and the team @ Varsity Ford continue to provide great service after the sale. In dealings with other dealerships in the past, that service stopped the day you drove off with your new vehicle. Well...not with Kyle. Every time we've come in for Service he has made sure we've been taken care of just like the day we bought our car. Varsity Ford has excellent collaboration across all divisions internally which makes for an excellent customer experience. If you are in the market for a vehicle, Varsity Ford should be your first and last stop. More
by AbC123
Employees Worked With
Mike Collins, Kyle House
February 16, 2018
First service on new Escape We had our first service visit on our 2017 Escape. Scheduled in advance and upon arrival John May quickly performed the paper work. Daniel performed t We had our first service visit on our 2017 Escape. Scheduled in advance and upon arrival John May quickly performed the paper work. Daniel performed the tire rotation and multipoint inspection. Vehicle was ready in less than an hour and we were on our way. Great job Varsity. More
by ereese777
Employees Worked With
John May, Daniel Hoover, Aaron Beach
January 30, 2018
Service Took my 2017 f150 in for some some work and had a issue with a noise from the front axle, explained it best I could and left hoping for the best. The Took my 2017 f150 in for some some work and had a issue with a noise from the front axle, explained it best I could and left hoping for the best. The next day was contacted via text message that they were narrowing the problem down and would know the problem soon. The very next day got word that they had found and fixed the issue. Made my day, super job. And done quickly and right. Thanks guys More
by Ger99
Employees Worked With
John may, Joe Cirabisi
November 16, 2017
varsity is the only dealer i use rich kania has been my salesman for 17 years and he always knows what I want in a car of truck, he goes above and beyond what needs to be done, the se rich kania has been my salesman for 17 years and he always knows what I want in a car of truck, he goes above and beyond what needs to be done, the service department at varsity ford id the best, More
by johnie1939
Employees Worked With
Rich Kania
November 15, 2017
Sales and Service Our salesman made the whole process of purchasing our 2016 Escape and 2015 F150 effortless. He not only treated us with utmost resect he has remained Our salesman made the whole process of purchasing our 2016 Escape and 2015 F150 effortless. He not only treated us with utmost resect he has remained a very good friend as well. The Service/Collision department also deserves praise as they provided me with very prompt service on a recent deer/Escape incident. More
by Gail n Tom
Employees Worked With
The ladies in the collision center were both so helpful and kind., Daniel Divens, Lance Maze, Steve Cronenwett
November 15, 2017
Sales and service Dan Divens most helpful with sales and any and all service concerns we had. Also thank you to Keisha and Marena in collision office for all the help t Dan Divens most helpful with sales and any and all service concerns we had. Also thank you to Keisha and Marena in collision office for all the help they gave my wife during this trying time for her car repairs. More
by Truck guy tom
Employees Worked With
Keisha and Marena in collision office, Daniel Divens
